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Manager, Lifecycle Time & Attendance – APAC

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

Asia

Posted

4 days ago

Salary

$48.9K - $109.9K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Manager, Lifecycle Time & Attendance – APAC

Remote

• People & Team Leadership: Guide, coach, and develop direct reports to build a high-performing T&A team. • Culture: Foster a positive team culture across international borders in a remote, asynchronous environment that encourages excellence and innovation. • Performance Management: Lead performance management by overseeing bi-annual evaluations and aligning individual and team goals with business objectives in our high-performance culture. • Team Growth: Drive recruitment, training, mentoring, and supervision of the regional team to support their professional growth. • Complex Case Resolution (ER Scope): Serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics, including complex wage-hour disputes, policy interpretation, and potential disciplinary matters related to timekeeping compliance. • Cross-Functional Partnership: Partner across domains—including Operations, Product, Engineering, Legal, and Employee Relations (ER)—to enhance T&A processes, workflows, and standard operating procedures (SOPs). • Process Optimization: Improve & optimize the Lifecycle T&A team's processes, existing workflows and tools, including identifying opportunities for automation to improve quality, efficiency and drive scale. • Service Delivery: Ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs. • Risk Mitigation: Safely manage and maintain employee data and confidential information, and advise on best practices to handle sensitive T&A records and investigations with discretion. • Strategic Resolution: Resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies, and implementing improvements that drive compliance and business growth. • AI Enablement: Champion the responsible adoption of AI-assisted tools within the T&A team — identifying opportunities, running pilots, establishing guardrails, and scaling what works. Ensure team members are equipped and confident to use AI tools within Remote's data handling and compliance guidelines.

Job Requirements

  • Management & Coaching: You have hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams.
  • International HR Ops: You have a proven track record of experience in HR Operations across multiple countries.
  • T&A & Compliance Expertise: You possess deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.
  • Jurisdictional Focus: You have a deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.
  • Environment: Experience working in a fast-paced, international, scale-up environment.
  • Service & Drive: Passionate about accomplishing goals, you are comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.
  • Technical Acumen: You’re tech-savvy and have experience working with a variety of digital tools, with an eye toward process optimization and automation.
  • Language: You write and speak fluent English.
  • Data Integrity: You can safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases.
  • Desired Skills (A Plus): Startup, remote working experience and other languages besides English.

Benefits

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

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