Provide exceptional customer service by scheduling and managing patient appointments, verifying demographic information, coordinating with providers, and maintaining HIPAA compliance while handling high call volumes with accuracy and empathy.

Title: PRN - Referral Coordinator - Access Center Traverse City, MI Part-time Shift: Day/Rotate Shift Status: PRN Job Description: Location: Remote Position - Training may be required in Traverse City, MI MUST LIVE IN MICHIGAN Schedule: PRN As Needed - Hours Weekly - Monday - Friday from 8AM - 4:30PM More Than Just Care, It's Community Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You - Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life - This position manages referrals both into and out of the clinic, including prior authorizations, medical records, and other communication. - Efficiently calling patients and scheduling appointments, verify insurance, and demographics - This role requires superior customer relationship skills and the proven ability to communicate. effectively and accurately, both verbally and in writing with all levels. - The ideal candidate has the ability to operate under frequently stressful conditions due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies. What's Required - Associate degree in health services administration or related field; and at least three (3) years' experience in related field with advancing experience. - In lieu of an associate degree, candidate must have 5 years of experience in health care. - Knowledge of MHC's automated information systems, such as Cerner, PWS, Microsoft products, and Order Checker, preferred. - Experience with Microsoft Office Suite products is highly preferred. Are you Munson Material? Apply today! MUST LIVE IN MICHIGAN TO BE CONSIDERED!! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

• ASESOR DE VENTAS POR WHATSAPP - ENTEL PERU • FRANJA HORARIA ROTATIVA (SOLO FULL TIME): LUNES A DOMINGO RANGO HORARIO DE 11 AM A 10 PM (Solo 8h de gestión) • El horario asignado se maneja según la operación, puede ser semanal o mensual. • Descanso Rotativo

Role Description The Patient Access Representative (PAR) has two major functions: patient registration and scheduling. Duties may vary by location/setting. - In a registration role, the PAR: - Greets patients/residents and verifies demographics for accurate registration/scheduling. - Takes care of related paperwork and creates electronic files. - Provides, scans, and routes necessary forms and documents. - Educates patients/residents and captures signatures on necessary paperwork. - Establishes and assigns financial responsibility and assists with arrangements. - Collects co-payments, pre-payments, and/or payments on account balances. - Addresses and resolves registration issues, including work queue errors and denied insurance claims. - In a scheduling role, the PAR: - Schedules patient/resident appointments and procedures. - Obtains and coordinates referrals and conducts pre-authorization. - Arranges interpreter services and checks patients/residents in/out. - Offers enrollment to additional resources and collaborates with the nursing team and providers. - May coordinate provider schedules, resolve work queue issues, and manage recall and waitlists. - Operates multi-line telephones and may serve as a switchboard operator. - Additional duties may include: - Preparation and coordination of charts and organizing supporting provider documents. - Discussing pre-payment responsibilities and initiating patient/resident financial assistance. - Prior authorization and tracking patient/resident visits. - Health information management on patient/resident accounts. - Compiling, distributing, administering, and scoring assessments. - Coordination of Telemed appointments and provider/schedule maintenance. - Charge entry/billing and charge verification. - Reminder calls for appointments and hospital admissions. - Making copies, sending faxes, and ordering supplies. - Serves as a mentor for new Patient Access Representatives and other staff. - Displays professionalism and promotes an atmosphere of mutual respect and cooperation. - Must work as part of a team and independently, frequently taking direction from the nursing team. - Must maintain confidentiality of sensitive information. - Requires excellent customer service skills and the ability to empathize with patients. - Working knowledge of medical terminology and professional written communication is necessary. Qualifications - High school diploma or equivalent preferred; post-secondary education helpful. - One year of work experience, preferably in a medical office setting. - Medical terminology helpful; customer service skills essential. - Six months' customer service experience desired. - May require BLS for certain locations and/or settings. Company Description Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.