Role Description Sign-on Bonus up to $30,000 for External Candidates Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required Full-Time (40 Hours) The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers, and facility staff providing 24/7 coverage including holidays. In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work-life balance. Scheduling: - This is a Full Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. - Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams. - 24/7 coverage required. - Minimum commitment of 40 hours per week. - Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs. - Expectations that you are working or have approved PTO for 26 weekends a year. - Unapproved time away/Unpaid Time Off will result in the need to add additional weekend shifts to your schedule based on need. - Holidays are required for all APCs on a rotation basis. - Holiday scheduling is completed at the beginning of the year for advanced planning. Primary Responsibilities: - Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members. - Available to use video platform based on clinical need. - Working hours should be performed in a secure location as patient privacy is required. - Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours. - Deliver cost-effective, quality care to members. - Manage both medical and behavioral, chronic, and acute conditions effectively, in collaboration with a physician or specialty provider. - Perform comprehensive assessments and document findings in a concise/comprehensive manner. - Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit. - Ensure that all quality elements are addressed and documented. - Utilize evidence-based practice guidelines. - Must attend and complete all mandatory educational and MyLearning training requirements. - Coordinate care as members transition through different levels of care and care settings. - Monitor the needs of members and families while facilitating any adjustments to the plan of care. - Review orders and interventions for appropriateness and response to treatment. - Address and be able to have advanced care plan conversations with members and families. - Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers. - Exhibit original thinking and creativity in the development of new and improved methods and approaches. - Function independently and responsibly with minimal need for supervision. - Demonstrate initiative in achieving individual, team, and organizational goals and objectives. - Participate in quality initiatives. - Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling. Qualifications - NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program. - Active and unrestricted license in the state which you reside, as well as State of New York and the State of Massachusetts. - Ability to gain a collaborative practice agreement, if applicable in your state. - Active Nurse Practitioner certification through a national board. - Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations. - Proficient computer skills including the ability to document medical information with written and electronic medical records. Requirements - 3+ years of clinical experience as an APC. - Active and unrestricted license in additional states: New York, New Jersey, Connecticut, Maine, New Hampshire, Rhode Island. - Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs. - Experience working in a nursing home, or with seniors in an acute care facility. - Understanding of Geriatrics, Chronic Illness, and acute disease management. - Understanding of Advanced Illness and end of life discussions. - Ability to develop and maintain positive customer relationships. - Adaptability to change. Benefits - Compensation generally ranges from $125,000 - $175,000. - Total cash compensation includes base pay and bonus based on several factors. - Comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description We have an existing opportunity to add a Bilingual Claims Service Representative to our team! You will work in a remote based environment providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required. - Please note that this position requires shift work on a seven (7) day rotating basis between the hours of 12AM to 8AM. - Training will take place between 4pm to 12am for 3-4 weeks. - Only candidates fully bilingual in French and English will be considered. - This is a full-time opportunity, and will require 37.5 hours of work per week. - In order to work remotely, you will require High Speed Internet (Download and Upload speed must both be at a minimum of 50 mbps). Qualifications - Post secondary education is required. - Minimum of 1 year of customer service or administrative experience is required. - Knowledge of insurance/service industry or related experience preferred. - Strong computer and telephone skills with an aptitude/ability to learn. - Effective communication skills both written and verbal in English and French. - Attention to detail. Requirements - Strong communication skills. - Team player with a strong commitment to quality and customer service. - Excellent time management and organizational skills. - Pleasant and friendly mannerism. - Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization. - Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance. - Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands. - Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments. Benefits - Competitive pay: $35,200.00 - $48,900.00 annually. - Work-Life Balance & Hybrid/Remote Work Opportunities. - E-flex Benefits Program & Wellness Initiatives. - Registered Retirement Savings Plan (RRSP) with 2% Match. - Training, Career Development, and Employee Recognition Programs. - Employee Referral Bonuses.

Role Description This is a remote role. PM Pediatric Care is seeking a psychiatric nurse practitioner for the psychopharmacology role with experience in adolescent and adult behavioral health needs to join our virtual Behavioral Health Program. This unique opportunity will provide comprehensive behavioral health support for adults and adolescents, addressing common conditions such as depression, anxiety, ADHD, and mood disorders through an extended virtual care model. - Work as part of the virtual behavioral health team, providing patient services using evidence-based medicine. - Diagnose and assess mental/behavioral health disorders for pediatric, adolescent, and young adult patients; formulate differential diagnoses. - Demonstrate appropriate clinical judgement in assessment and treatment, following established clinical care guidelines. - Collaborate and communicate with therapist team and medical leadership to discuss patient treatment plans. - Order and interpret diagnostic tests when appropriate. - Conduct patient history and initial evaluations of incoming patients. - Prescribe medications as part of the patient’s treatment regime as allowed by license. - Provide both medication management and counseling for patients. - Educate patient and parent on medication side effects, risk/benefits, and proper usage of new medication and reasonable outcome expectations of medications. - Establish and modify patient treatment plan based on clinical assessment and re-assessment with screening tools. - Appropriately document each patient visit in the electronic medical record, including subjective and objective data, assessments, treatment plan, and other documentation as necessary. - Communicate patient’s plan of care with behavioral health team and patient’s primary care physician. - Work with members of the healthcare team in educating the patients of their medical care. - Continually update clinical knowledge and skills through consultation, formal and informal education, and review of literature for the benefit of themselves as well as for the healthcare team. - Provide appropriate referrals when necessary. - Bilingual Spanish skills are a plus. Qualifications - Successful completion of advanced practitioner training and certification from an approved nurse practitioner program. - Minimum three years of psychiatric experience in a clinical setting plus two years of nurse practitioner experience. - Licensed as an advanced registered nurse practitioner with prescriptive authority in the state practicing. - Strong organizational and time management skills. - Strong verbal and written communication skills. - Ability to screen for danger to self or others. - Demonstrated adherence to acceptable ethical and behavioral standards of conduct. - Ability to collaborate with strong skills working with a team. - Experience working specifically with children and adolescents. - Prior experience with use of electronic health records. Requirements - Masters of Arts in Psychiatric/Mental Health/Nursing. - Advanced Practice Nurse (APN). - Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC). - Must hold an active New York license; New Jersey licensure is strongly preferred. - A current New York DEA license is required. Benefits - Part Time (20 hours per week) and Full Time positions available! - Part Time and Full Time positions are benefits eligible!

Role Description Atrium Health Women’s Health is expanding services to offer a new virtual Women’s Health Model to improve access, convenience, and quality to patients within our existing service line. The clinic will initially be 2 APPs with plans to expand the team to support our existing Women’s Care practices through video visits. - Virtual Women’s Care management for new and established AH Women’s Care patients. - Support with multi-state licensing. - Opportunity for work/life balance with no daily commute, completely virtual. - Excellent benefits package, relocation assistance, CME allowance. Qualifications - Passion for Innovation. - Strong virtual presence. - Solution oriented and ability to think outside the box. - Minimum 1 year of a strong gynecological background is required. Requirements - Master's Degree or Doctorate of Nursing Practice required. - License to practice as a Registered Nurse required. - Certification in the area of practice from a nationally recognized certifying body required. - ACNP, AGACNP, AGNP, PNP, or PNP-AC board certification preferred based on population served. Benefits - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more based on a teammate's job. - Incentive pay for selected positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.