UnitedHealth Group

UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of

Telephonic Nurse Practitioner

Location

United States

Posted

22 hours ago

Salary

$125K - $175K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Telephonic Nurse Practitioner

UnitedHealth Group

Role Description Sign-on Bonus up to $30,000 for External Candidates Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required Full-Time (40 Hours) The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers, and facility staff providing 24/7 coverage including holidays. In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work-life balance. Scheduling: - This is a Full Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. - Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams. - 24/7 coverage required. - Minimum commitment of 40 hours per week. - Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs. - Expectations that you are working or have approved PTO for 26 weekends a year. - Unapproved time away/Unpaid Time Off will result in the need to add additional weekend shifts to your schedule based on need. - Holidays are required for all APCs on a rotation basis. - Holiday scheduling is completed at the beginning of the year for advanced planning. Primary Responsibilities: - Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members. - Available to use video platform based on clinical need. - Working hours should be performed in a secure location as patient privacy is required. - Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours. - Deliver cost-effective, quality care to members. - Manage both medical and behavioral, chronic, and acute conditions effectively, in collaboration with a physician or specialty provider. - Perform comprehensive assessments and document findings in a concise/comprehensive manner. - Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit. - Ensure that all quality elements are addressed and documented. - Utilize evidence-based practice guidelines. - Must attend and complete all mandatory educational and MyLearning training requirements. - Coordinate care as members transition through different levels of care and care settings. - Monitor the needs of members and families while facilitating any adjustments to the plan of care. - Review orders and interventions for appropriateness and response to treatment. - Address and be able to have advanced care plan conversations with members and families. - Evaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers. - Exhibit original thinking and creativity in the development of new and improved methods and approaches. - Function independently and responsibly with minimal need for supervision. - Demonstrate initiative in achieving individual, team, and organizational goals and objectives. - Participate in quality initiatives. - Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling. Qualifications - NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program. - Active and unrestricted license in the state which you reside, as well as State of New York and the State of Massachusetts. - Ability to gain a collaborative practice agreement, if applicable in your state. - Active Nurse Practitioner certification through a national board. - Current, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations. - Proficient computer skills including the ability to document medical information with written and electronic medical records. Requirements - 3+ years of clinical experience as an APC. - Active and unrestricted license in additional states: New York, New Jersey, Connecticut, Maine, New Hampshire, Rhode Island. - Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs. - Experience working in a nursing home, or with seniors in an acute care facility. - Understanding of Geriatrics, Chronic Illness, and acute disease management. - Understanding of Advanced Illness and end of life discussions. - Ability to develop and maintain positive customer relationships. - Adaptability to change. Benefits - Compensation generally ranges from $125,000 - $175,000. - Total cash compensation includes base pay and bonus based on several factors. - Comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Related Categories

Related Job Pages

More Bilingual Jobs

PM Pediatrics logo

Psychiatric Mental Health Nurse Practitioner

PM Pediatrics

PM Pediatric Care is the largest pediatric urgent care network in the country, founded and led by pediatric emergency physicians. We are academically driven with: Over 50 practice guidelines. CME-accredited lectures/workshops. A national annual conference. A wealth of available data for research and clinical analytics. We maintain an outstanding reputation with both patients and their primary care providers.

Bilingual1 day ago
Full TimeRemoteTeam 501-1,000

Role Description This is a remote role. PM Pediatric Care is seeking a psychiatric nurse practitioner for the psychopharmacology role with experience in adolescent and adult behavioral health needs to join our virtual Behavioral Health Program. This unique opportunity will provide comprehensive behavioral health support for adults and adolescents, addressing common conditions such as depression, anxiety, ADHD, and mood disorders through an extended virtual care model. - Work as part of the virtual behavioral health team, providing patient services using evidence-based medicine. - Diagnose and assess mental/behavioral health disorders for pediatric, adolescent, and young adult patients; formulate differential diagnoses. - Demonstrate appropriate clinical judgement in assessment and treatment, following established clinical care guidelines. - Collaborate and communicate with therapist team and medical leadership to discuss patient treatment plans. - Order and interpret diagnostic tests when appropriate. - Conduct patient history and initial evaluations of incoming patients. - Prescribe medications as part of the patient’s treatment regime as allowed by license. - Provide both medication management and counseling for patients. - Educate patient and parent on medication side effects, risk/benefits, and proper usage of new medication and reasonable outcome expectations of medications. - Establish and modify patient treatment plan based on clinical assessment and re-assessment with screening tools. - Appropriately document each patient visit in the electronic medical record, including subjective and objective data, assessments, treatment plan, and other documentation as necessary. - Communicate patient’s plan of care with behavioral health team and patient’s primary care physician. - Work with members of the healthcare team in educating the patients of their medical care. - Continually update clinical knowledge and skills through consultation, formal and informal education, and review of literature for the benefit of themselves as well as for the healthcare team. - Provide appropriate referrals when necessary. - Bilingual Spanish skills are a plus. Qualifications - Successful completion of advanced practitioner training and certification from an approved nurse practitioner program. - Minimum three years of psychiatric experience in a clinical setting plus two years of nurse practitioner experience. - Licensed as an advanced registered nurse practitioner with prescriptive authority in the state practicing. - Strong organizational and time management skills. - Strong verbal and written communication skills. - Ability to screen for danger to self or others. - Demonstrated adherence to acceptable ethical and behavioral standards of conduct. - Ability to collaborate with strong skills working with a team. - Experience working specifically with children and adolescents. - Prior experience with use of electronic health records. Requirements - Masters of Arts in Psychiatric/Mental Health/Nursing. - Advanced Practice Nurse (APN). - Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC). - Must hold an active New York license; New Jersey licensure is strongly preferred. - A current New York DEA license is required. Benefits - Part Time (20 hours per week) and Full Time positions available! - Part Time and Full Time positions are benefits eligible!

United States
$65 - $110 / hour
American Addiction Centers logo

Nurse Practitioner

American Addiction Centers

Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction

Bilingual1 day ago
Full TimeRemoteTeam 1,001-5,000Since 2012H1B Sponsor

Role Description Atrium Health Women’s Health is expanding services to offer a new virtual Women’s Health Model to improve access, convenience, and quality to patients within our existing service line. The clinic will initially be 2 APPs with plans to expand the team to support our existing Women’s Care practices through video visits. - Virtual Women’s Care management for new and established AH Women’s Care patients. - Support with multi-state licensing. - Opportunity for work/life balance with no daily commute, completely virtual. - Excellent benefits package, relocation assistance, CME allowance. Qualifications - Passion for Innovation. - Strong virtual presence. - Solution oriented and ability to think outside the box. - Minimum 1 year of a strong gynecological background is required. Requirements - Master's Degree or Doctorate of Nursing Practice required. - License to practice as a Registered Nurse required. - Certification in the area of practice from a nationally recognized certifying body required. - ACNP, AGACNP, AGNP, PNP, or PNP-AC board certification preferred based on population served. Benefits - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. - Premium pay such as shift, on call, and more based on a teammate's job. - Incentive pay for selected positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.

United States
$48 - $71 / hour
Honda Canada Inc. logo

Bilingual Mediation Specialist

Honda Canada Inc.

This posting is for an existing vacancy that Honda Canada Inc. is actively seeking to fill. Honda Canada Finance Inc. does not use artificial intelligence (AI) in its recruitment or candidate selection processes. Honda Canada Finance Inc. is committed to providing accommodations during the recruitment process for applicants with disabilities, upon request. Accommodations will take into account the applicant’s accessibility needs. If you require accommodation at any time during the recruitment process, please email Human Resources at accessibility@honda.ca or call (905) 888-4331.

Bilingual1 day ago

Role Description The Mediation Specialist is responsible for responding to customer inquiries, feedback, and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada’s position to complaints. Associates are also responsible for independent handling of financial assistance-based requests to retain customers. They must engage in conflict resolution with our customers and dealers. Associates are responsible for gathering key pieces of information and presenting to management in various business groups to gain consensus and direction. - Review customer cases escalated from Tier 1, DCG as well as internal and external stakeholders through the Salesforce case management system. They must coordinate with internal stakeholders to find consensus on position for potential brand damaging situations. - Handle incoming and outgoing calls. - Review case handling and direction with Mediation management or other stakeholders within the organization; must coordinate and lead meetings with various stakeholders to gain consensus. - The Customer Mediation Specialist must seek clarification and discuss customer concerns while providing a high level of professionalism, tact, and diplomacy. - Other duties as assigned by supervisor. Qualifications - College degree preferred. - 3+ years of contact center or customer service experience. - Bilingualism in French and English preferred. - Ability to work in a fast-paced environment. - Ability to multitask and pivot tasks based on business needs. - Strong customer service skills. - Professional communication skills. - Ability to de-escalate customer contentions. - Crucial conversations training/experience is an asset. Requirements - This position aims to support clients and dealers nationwide, we will need bilingual candidates. Benefits - The pay range for this position is $30 - $36 hourly. Individual salaries within this range are determined by a variety of job-related factors, including education, experience, knowledge, and skill set. - This is a work-from-home position that requires employees to work-from-home five days per week (with a hoteling workspace when attending the assigned company office on occasion). - Honda Canada Inc. does not use artificial intelligence (AI) in its recruitment or candidate selection processes. - Honda Canada Inc. is committed to providing accommodations during the recruitment process for applicants with disabilities, upon request. Accommodations will take into account the applicant’s accessibility needs. - If you require accommodation at any time during the recruitment process, please email Human Resources at accessibility@honda.ca or call (905) 888-4331.

Canada
C$30 - C$36 / hour
Full TimeRemoteTeam 10,001+Since 1887H1B Sponsor

Role Description Primarily responsible for verification of documents of residential mortgage applications from new loan inception to instructions to lawyers and notaries. In addition to preparing and processing all mortgage-related transactions and documents, this position requires a high degree of efficiency and organization. - Review documents submitted by the Mortgage Specialist to ensure the file is in good order and all conditions have been met. - Set up and administer new mortgage business and process the related financial transactions. - Address routine queries from internal partners. - Apply strong decision making and problem-solving skills to resolve situations, influence decisions and maintain strong accountability with respect to workload and responsiveness so that expectations and standards are met or surpassed within a timely manner. - Contribute to and support the team in meeting urgent deadlines and unexpected increased volumes. - Promptly respond and resolve inquiries. - Create and maintain strong team collaborative working relationships with internal departments by providing excellent customer service. - Identify continuous improvement opportunities and share ideas for improvements and efficiencies and assist with implementation. - Ensure escalated complaint investigations consider customer experience. - Follow Bank policies and standards for required information, supporting documentation and processes to discharge a mortgage. Qualifications - Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec. - General knowledge of residential mortgage business and mortgage underwriting practices an asset. - Sound knowledge of MS Office programs, such as Word, Excel, Outlook. - Previous Banking experience is an asset. - Excellent customer service skills. - Strong interpersonal skills. - Proven organization and time management skills. Requirements - Strong attention to detail. - Ability to work in a high-volume, fast-paced environment. - Ability to understand and correctly interpret legal mortgage documents. - Team collaborative (strong Team player). - Willing to work flexible hours during peak season. Benefits - We’ll empower you to learn and grow the career you want. - We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. - As part of our global team, we’ll support you in shaping the future you want to see.

Canada
C$45.9K - C$76.5K / year