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bullpen talent

Re-imagining remote talent. We recruit, vet and staff elite remote talent for U.S. clients.

Inbound Sales Team Manager

Location

Mexico

Posted

24 days ago

Salary

$1.8K / month

Seniority

Senior

English

Job Description

Inbound Sales Team Manager

bullpen talent

• Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives • Create processes, scripts, and training materials • Ensure inbound leads are answered quickly and professionally • Monitor team performance and quality • Coach underperforming team members • Maintain strong appointment booking rates • Keep the team motivated, accountable, and productive • Report results and recommend improvements

Job Requirements

  • Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.)
  • Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives
  • Experience recruiting and managing lower-cost remote staff
  • Experience creating processes and training programs
  • Strong English communication skills
  • Available during U.S. business hours
  • Extremely reliable

Benefits

  • Additional bonuses may be available based on performance.

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