Role Description Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking a full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Who Thrives in This Role? - An advocate – You care deeply about the customer experience and stop at nothing to deliver value. - A creative problem solver – You can think outside the box and find the best solution using available tools. - A wordsmith – You’re clear, concise, and approachable in both written and verbal communication. - A helper – You’re patient and understanding, committed to creating positive interactions. - An organized multitasker – You juggle tasks with ease and maintain high productivity. - A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. What You’ll Do: - Serve as the first point of contact for customer support (primarily via email, phone, and live chat). - Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey. - Update and maintain accurate support documentation and FAQs. - Collect and route customer feedback for internal improvement. - Demonstrate perseverance and empathy in resolving client concerns. - Learn continuously and share your knowledge with teammates. Qualifications - Excellent written and verbal communication skills. - Commitment to working hard to grow. - A customer-first mindset with a strong desire to assist others. - Previous customer service or soft sales experience is a plus. - Comfort with live chat, email communication, and CRM platforms. - Ability to learn quickly, stay organized, and handle multiple priorities. - A positive attitude and a growth mindset – we value coachability over perfection! What We Offer: - Weekly pay plus performance-based bonuses. - Health, life, and retirement benefits. - Merit-based promotions and opportunities for advancement into leadership roles. - A supportive, team-oriented culture that values your growth. Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people! Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities in Huntington, WV 25701.

• Communicate with commercial clients through email, phone, text, client portals, CRM systems, video updates, and virtual meetings. • Respond to client messages quickly and professionally • Send clear updates before clients have to chase us • Explain what happened, what we are doing, who is responsible, and when the next update will happen • Communicate delays, weather issues, scheduling changes, property concerns, and service updates • Make clients feel heard without overpromising nonsense we cannot deliver • Keep communication honest, calm, warm, and professional • Make us feel like the most organized landscaping company they have ever worked with • Own the communication loop until the item is completed. • Capture the issue clearly. • Ask good questions when the request is vague. • Confirm property, location, priority, photos, timing, and client expectation. • Assign or escalate the issue to the correct internal person. • Track the status until completion. • Update the client proactively. • Confirm completion with notes, photos, or internal confirmation when possible. • Help make sure the company has a clean system for tracking client requests, property issues, service updates, and internal follow-up. • Create and update tasks. • Keep CRM/client records clean. • Track open issues by client/property. • Prepare simple weekly reports on client issues, aging items, completed items, and recurring concerns. • Record short Loom-style client updates. • Show your face on camera while explaining an update. • Sharing your screen to walk through photos, notes, schedules, open items, or reports. • Join virtual meetings with clients and internal team meetings. • Help create a more human, clear, and professional client experience. • Write excellent English emails and updates. • Speak clearly and professionally in English. • Communicate effectively in Spanish.

Role Description Fuel your passion for success and join a team that’s blazing a trail of consistent growth year after year. We’re looking for exceptional individuals to ride the wave of our rapid expansion and become part of a dynamic, goal-oriented culture. Imagine a career where you control your income, grow at your own pace, and are challenged to surpass your personal best every day. Qualifications - Driven Individuals with a hunger for success. - Strong Communicators who can connect with clients and colleagues alike. - Adaptable Team Players who thrive in fast-paced environments. - Independent Self-Starters motivated to achieve personal and professional goals. Requirements - Be Coachable: Learn and apply skills from your mentor to accelerate your success. - Positive Attitude: Approach challenges with energy and enthusiasm. - Work Ethic: Show up every day ready to give your best effort—it’s the key to seeing results. Benefits - Work-From-Home Flexibility – Achieve your goals from the comfort of your home, on your terms. - Cutting-Edge Training & Mentorship – Unlock your potential with unparalleled support and guidance. - Weekly Pay + Performance Bonuses – Be rewarded for your hard work with competitive pay and exciting incentives. - Comprehensive Life Insurance – Enjoy robust coverage, including accidental death benefits. - Medical Insurance Reimbursement – Prioritize your health with financial support for medical needs. - Union Representation – Have your voice heard with strong support from our union. - Professional Development – Stay ahead with virtual workshops, leadership conventions, and advanced technology. - Incentive Trips & Team Bonding – Celebrate success with unforgettable experiences and lifelong connections. How to Apply Are you ready to ignite your career and make insurance exciting? Submit your compensation requirements and an updated resume for consideration. Note: For community wellness, all interviews will be conducted via Zoom video conferencing.

Role Description Du willst Familien in ihrer häuslichen Umgebung im Alltag und in akuten Krisen konkret unterstützen, beraten und betreuen! Wir bauen unser Team der Heilpädagogischen Familienhilfe weiter aus, damit aus der alltäglichen Belastung für die Familie keine Krise wird. Du erkennst die Stärken und Ressourcen der einzelnen Familienmitglieder und arbeitest mit heilpädagogischen Methoden gemeinsam mit allen Beteiligten zusammen, um das Familiensystem zu stabilisieren. Für unser Team suchen wir Dich ab sofort, wir bieten Dir individuelle und flexible Teilzeit-Modelle an. - Planung, Beratung und Unterstützung innerhalb der Familie - Auseinandersetzung, Aufklärung und Akzeptanz in Bezug auf die Behinderung und Entwicklungsverzögerung des Kindes erarbeiten und begleiten - Gezielte heilpädagogischen Förderung des Kindes / des Jugendlichen / des jungen Erwachsenen - Stabilisierung des Familiensystems und Stärkung der Eltern bei der Umsetzung des Erziehungsauftrages - Verhinderung und Abbau von Isolation durch Anregung und Vermittlung von sozialen Außenkontakten (z.B. Eltern-Kind-Gruppen, Elterngesprächskreise, Vereine etc.) - Netzwerkarbeit mit Institutionen wie z.B. Kindergarten, Schule und anderen Fachgebieten - Krisenintervention Qualifications - Abschluss als staatlich anerkannter Heilerziehungspfleger*, Erzieher*, Sonder- Sozialpädagoge*, Psychologe* oder eine gleichwertige anerkannte pädagogische Fachkraft - Fachkenntnisse im Bereich der Hilfen zur Erziehung (SGB VIII) wünschenswert - Fachkenntnisse in der Behindertenpädagogik und Kenntnisse von heilpädagogischen Methoden oder die Bereitschaft zur Fort- und Weiterbildung - Belastbarkeit, Zuverlässigkeit, Flexibilität, gutes Zeit Management - Eigenverantwortliches Arbeiten, Kooperations- und Teamfähigkeit - Beratungskompetenz und empathische Fähigkeiten Benefits - Vergütung in Anlehnung an den TVÖD-B SuE S 8b - 30 Urlaubstage bei einer 5-Tage-Woche - Betriebliche Altersversorgung - Flache Hierarchien und wertschätzende Gesprächskultur - Individuelle Weiterbildungsmöglichkeiten - Eine familiäre Arbeitsatmosphäre - "Team-Card" mit Startguthaben (Edenred) - Mitarbeiter-App MIA - Angebot Jobrad - Zugang zur exklusiven Corporate Benefits Plattform mit vielen Vergünstigungen