• Install, service, repair and maintain products, distributed by Baxter/Hillrom. • Establish & maintain timely customer communications & relationships, along with other key partners (e.g. team members and business units). • Report all relevant service activity, ensuring updated and accurate service data in the service system (all work orders should be closed within the same day). • Responsible for maintaining and documenting the assigned calibration equipment. • Provide technical support for in-bound calls from customer & patients, detail the job on the system and undertake the relevant actions. • Maintain up-to-date technical competence in assigned products by successfully completing the relevant training and development. • Be the technical expert and support for customers, account managers and engineers. • Provide technical feedback into contracts & tender submissions. • Review critical metrics regularly and adapt the working practices to ensure service level is maximised.

• Provide service and customer support during field visits or dispatches • Tie workflow to schedule • Manage all on site installation, repair, maintenance, and test tasks • Diagnose errors or technical problems and determine proper solutions on equipment. • Produce timely and detailed service reports • Document processes • Operate vehicle in a safe manner and use field automation systems • Follow all company’s filed procedures and protocols • Cooperate with technical team and share information across the organization • Comprehend customer requirements and make appropriate recommendations/briefings within capabilities. • Build positive relationship with customers

• Serve as the technical interface for customers evaluating or implementing DSP solutions in Altera FPGAs • Provide architecture guidance, system-level design recommendations, and performance optimization strategies • Lead technical discussions and solution positioning with engineering teams and decision-makers • Collaborate with Sales and FSEs to identify, qualify, and drive DSP-related opportunities • Demo, present, and position DSP architectures using IP and tools such as DSP Builder (via MATLAB/Simulink) • Support customers through the full design cycle—from concept to production • Provide deep expertise in digital signal processing concepts (e.g., filtering, channelization, beamforming, RF/DSP chains) • Debug and resolve complex system and application-level issues • Develop reusable architectures, demonstrations, and design collateral to scale DSP engagement efficiency • Partner with Altera’s Aerospace, Defense and Government (ADG) group to support DirectRF opportunities • Identify and define appropriate RF+DSP architectures to support customer requirements • Deliver internal and customer-facing training on DSP solutions, tools, and design methodologies • Contribute to application notes, reference designs, and solution documentation

• You will be servicing MR/CT/MI Equipment in the Kansas City, MO area. • You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites. • You support the diagnostics modalities initially, with potential to cross train into other modalities in the future. • You are flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required. • You report to the Regional Service Manager at Siemens Medical Solutions.