• Oversee clinical event intake, analyze trends, support malpractice carrier reporting, and collaborate cross-functionally to deliver insights to hospital partners • Receive, process, and accurately code SAFE hotline reports (near misses, adverse events, life saves) • Maintain electronic records and documentation for peer review and carrier reporting • Utilize risk management platforms such as Origami for event and claims reporting • Maintain clinician and hospital data in Clarity, Team Matrix, and other databases • Support data cleanup and process improvement initiatives • Prepare and submit reportable incidents and documentation to malpractice carriers • Ensure timely, accurate communication of claims-related information • Serve as a resource to clinicians, gathering event details and providing guidance • Provide backup support to Senior Risk Managers as needed • Analyze internal and external data (e.g., Candello) to identify risk mitigation opportunities • Develop reports highlighting trends, performance benchmarks, and organizational value • Coordinate retrieval of medical records and supporting documentation • Support Patient Advocacy Committee case preparation • Lead coordination of educational resources from external partners and insurers • Partner with Learning & Development to distribute risk and patient safety training

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Customer Fraud - Security/Risk Services Job Description Summary The Franchise Customer Performance and Fraud Team's main role is to ensure that its member institutions are optimized in their processes, procedures, and tools to help them manage and reduce fraud on their portfolio and optimize their chargeback process. Through our many safety and security enhancing programs, we work proactively with our internal/ external key stakeholders, the industry and the public to build consumer confidence and ensure that transactions are as safe as they can be and our customers are in compliance with our rules and programs. Accountabilities • Responsible for the planning and delivery of all aspects of the fraud management effort to customers, merchants, payment facilitators, service providers and Mastercard cross functional business units.• Responsible for managing Compliance programs with customers and internal areas. • Conduct in-depth MIS analysis using internal Mastercard data.• Leverage Mastercard products and programs as well as industry "best practices" to assist customers in their efforts to mitigate fraud and comply with Mastercard rules and standards• Provides consultancy services and risk assessment to customers in the areas of fraud prevention, detection, chargeback and recovery• Provides investigative assistance to customers and law enforcement• Customer training and development Requirements • Risk management and/or fraud management experience• Experience in payments.• Strong analytical and communications skills• Ability to interact effectively with internal and external business partners• Good communication skills, both verbal and written - ability to build compelling presentations• Solutions oriented/ results driven capabilities• Proficient in English language• Periodic travel required• Bachelor's Degree Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Support the global quotation and pricing process across different regions and service lines. • Coordinate RFQs, RFPs, and commercial proposals, ensuring accuracy, consistency, and timely delivery. • Maintain and apply standard quotation templates, pricing models, and commercial approval processes. • Partner with Business Development teams to create competitive and operationally realistic proposals. • Support the optimisation of quotation workflows, tools, and processes.

Role Description CareTalk Health is seeking experienced and highly organized Registered Nurses to join our virtual care team. This fully remote role blends care management, care navigation, and Annual Wellness Visit (AWV) chart preparation, supporting providers in delivering comprehensive, compliant, and patient-centered care. - The RN Care Manager will manage medically complex patients. - Develop and monitor care plans across multiple programs (CCM, RPM, RTM, APCM). - Complete AWV chart preparation and actively work to close care gaps. - Coordinate orders and support preventive and chronic care initiatives. - This role requires strong clinical judgment, excellent documentation skills, comfort with telehealth workflows, and the ability to work independently across multiple platforms. Qualifications - Active, unrestricted Registered Nurse (RN) license in a compact state. - Ability and willingness to obtain additional state licenses upon hire (company paid). - Minimum 2–3 years of clinical nursing experience. - Experience providing care in a telehealth or virtual care setting. - Experience working remote. - Experience in one or more of the following: - Chronic Care Management (CCM) - Remote Patient Monitoring (RPM) - Telehealth or virtual care coordination - Primary care or care management - Proficiency with EHR systems and telehealth platforms. - Strong clinical assessment and care coordination skills. - Excellent verbal and written communication skills. - High level of organization, attention to detail, and time management. - Ability to work independently in a remote environment. - Commitment to patient-centered, culturally competent care. - Dedicated, private home workspace. Requirements - Experience with Medicare Annual Wellness Visits (AWVs). - Knowledge of CMS documentation and preventive care guidelines. - Certification in case management or gerontological nursing. - Experience working across multiple virtual care programs and platforms. Benefits - 40 hours per week. - Core coverage Monday–Friday 2:30pm–11:00pm EST. - Every other Saturday and Sunday (2:30pm–11:00pm EST). - Rotating holidays. - Compensation: $35.00/hour. Technical Requirements - Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones). Must have at least Windows 10 or MacOS 13. - Headphones: Wired headphones required for optimal audio quality. - Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router. - Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type). - Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built-in webcam which is fine. If it doesn’t, you’ll need to get one. - Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users. Company Description CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce. CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: California Privacy Notice .