IT & Systems Administrator

Location

Australia + 1 moreAll locations: Australia | Kenya

Posted

1 day ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

IT & Systems Administrator

Bridge Talent Group

Role Description You will own the internal systems and tools that keep LimeLedger running professionally. That means managing our Microsoft 365 environment, supporting staff with their hardware and home internet setups, administering our CRM and other business tools, and making sure the team shows up to every client interaction with reliable, well-configured technology. You will support staff across both the Kenya and Australian hubs, and play a key role in setting up our customer support call centre infrastructure as the business grows. This is a broad role with real ownership. As the team grows, you will be the person who onboards new staff, sets the standard for how our tools are managed, and proactively spots and solves problems before they affect delivery. - Manage our Microsoft 365 environment - user accounts, email, Teams, SharePoint, licences, and security - Support all Kenya and Australia-based staff with hardware setup, home internet troubleshooting, and day-to-day IT issues - Administer Zoho CRM - data hygiene, user access, basic configuration, and reporting - Integrate internal business systems so data flows cleanly between platforms without manual duplication - Set up and manage our customer support call centre infrastructure - telephony, ticketing, and routing tools - Manage other internal business tools - website backend, communication platforms, and productivity tools - Onboard new staff across both hubs - set up devices, accounts, and access from day one - Monitor and maintain the reliability of all systems - flag issues proactively before they become problems - Document all systems, configurations, and processes clearly so the team is never dependent on one person - Research and recommend new tools that improve how the team operates - Carry out other tasks as assigned by management - this is a small team and everyone contributes where needed Qualifications - Bachelor's degree in IT, Computer Science, or a related field - 5+ years of experience in an IT administration or systems administration role - Strong hands-on experience with Windows and Microsoft 365 - user management, email configuration, Teams, and security settings - Microsoft Entra ID (formerly Azure AD) - user identity, access management, conditional access policies, and MFA setup - Microsoft Intune or equivalent MDM tool for remote endpoint and device management across a distributed team - PowerShell scripting for M365 and Windows administration - automating user provisioning, licence management, and reporting - VoIP and telephony configuration - experience with platforms such as Twilio, RingCentral, or Microsoft Teams Phone for call centre setup - Security fundamentals - MFA enforcement, conditional access, phishing response, and keeping a small distributed team protected - Experience administering cloud platforms and SaaS tools (CRM, communication tools, project management) - Experience integrating business systems via APIs or middleware tools - Network and internet troubleshooting for remote staff - diagnosing connection issues, router configuration, and ISP escalation across multiple locations - Zoho ecosystem experience (CRM, Desk, or Zoho One) is a strong advantage given our current stack - Detail-oriented and proactive - you notice things that are slightly off and fix them without being asked - Interest in professional business tools and how technology enables a team to operate at a high standard - Experience working with or for international or multinational organisations is a strong advantage Requirements - Every role at LimeLedger requires the following. Please only apply if all four apply to you. - Australian business hours - This role works Sydney time. Nairobi is 7 hours behind Sydney in winter and 8 hours behind in summer. Your mornings are Australian business hours. Your afternoons and evenings are your own. - Reliable high-speed internet - Remote work at a professional standard requires a fast and stable internet connection. This is not negotiable. - Client-facing confidence - You will occasionally interact with clients on technical matters. You need to communicate clearly and professionally at a senior level. - Strong English - written and spoken - All documentation, support communication, and team interaction is in English. Written and spoken fluency is required. Benefits - Full-time employment based in Nairobi, Kenya - Health cover - Pension contributions - Performance bonuses tied to business performance and individual performance - Investment in your training and ongoing professional development - Statutory benefits (NHIF, NSSF, annual leave per the Employment Act) - 6-month probation period - Direct access to the founder and a genuine say in how the team develops - Work that matters - you will be a core part of the delivery engine, not a support function How to apply Applications for this role are managed exclusively through Bridge Talent Group. Please submit your CV and a short cover note explaining why this role is a fit for you, and confirm that you meet all four non-negotiable requirements listed above. Your BTG contact will guide you through the next steps.

Related Categories

Related Job Pages

More System Administrator Jobs

Sozoroad logo

Part-Time System Administrator

Sozoroad

Empowering mission-driven organizations with smart strategy and scalable technology.

Part TimeRemoteTeam 1-10Since 2017H1B No Sponsor

• Ensure the proper functioning and integration of internal systems. • Configure user permissions, access levels, and integrations across platforms to support team productivity and security. • Troubleshoot and resolve system-level issues, errors, or tool limitations—including network-related issues such as connectivity or access failures. • Collaborate with the Backend Software Developer on overlapping tools and tech-related workflows. • Assist with internal technical roll outs and configuration projects, including basic networking setups and remote access configurations. • Support the team by managing the back end of key systems, monitoring usage, and identifying opportunities to streamline workflows. • Stay updated with new product features or changes across our tool ecosystem, ensuring best practices are applied. • Document systems configuration, troubleshooting guides, and user processes to support a self-sufficient and scalable team.

Philippines
Sozoroad logo

Part-Time System Administrator

Sozoroad

Empowering mission-driven organizations with smart strategy and scalable technology.

Part TimeRemoteTeam 1-10Since 2017H1B No Sponsor

• Ensure the proper functioning and integration of internal systems. • Configure user permissions, access levels, and integrations across platforms to support team productivity and security. • Troubleshoot and resolve system-level issues, errors, or tool limitations—including network-related issues such as connectivity or access failures. • Collaborate with the Backend Software Developer on overlapping tools and tech-related workflows. • Assist with internal technical roll outs and configuration projects, including basic networking setups and remote access configurations. • Support the team by managing the back end of key systems, monitoring usage, and identifying opportunities to streamline workflows. • Stay updated with new product features or changes across our tool ecosystem, ensuring best practices are applied. • Document systems configuration, troubleshooting guides, and user processes to support a self-sufficient and scalable team.

United States

Senior Relativity Senior Systems Administrator Los Angeles, CA / San Francisco, CA / Remote / Hybrid eDiscovery / Full Time Hybrid / Job Description: Senior Relativity Senior Systems Administrator Employment Type: Full Time Department: Legal/IT We are seeking a Senior Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization’s network systems. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Design and implement Automated Litigation Support (ALS) software solutions primarily consisting of COTS tools such as Relativity, iPro, CaseMap, etc. - Maintain ALS system infrastructure (storage, compute, network) leveraging on-premise and AWS cloud platforms. - Maintain external access to ALS tools including identity and access management for external stakeholders. For example, expert witnesses, US Attorneys, IRS collaborators, etc. - Perform system maintenance including backups, restore operations, application and platform software updates, performance tuning, system monitoring, etc. - Produce and update system diagrams, administrator guides and end user documentation. Documentation must be updated at least semi-annually - Provide weekly reports on system health, performance, completed projects and planned activities. - Selectee will work with the IT leadership supporting ALS applications and infrastructure. Qualifications: - Undergraduate degree (preferably in the computer science or management information/technology disciplines) OR equivalent years of experience will be considered/accepted in lieu of degree. - At least 5 years of hands-on, directly applicable experience actually doing the work of implementing the kinds of systems being set up - e.g., UNIX, Windows, Network Storage Solutions, etc. - will usually be expected. At least 5 years of these years of experience must be in litigation support applications and application software, e.g., Oracle, Relativity, iPro, Concordance, Trial Director, other web hosting platforms, etc. - Must have actually done the work of designing, obtaining equipment and software, installing, integrating, testing, etc., in the environment required. - Must have experience with large systems with a complex mix of operating systems and functions. - At least one year of experience setting up large-scale database management applications, using the applicable database management software. - Experience in storage technology planning, performance capacity planning and modeling, applications planning, human factors issues, distributed processing, and business process analysis. - Requires in-depth knowledge of the Government's IT environments, including office automation networks and PC and server-based databases and applications. - Requires in-depth knowledge of the Government's security requirements. - Excellent written and oral communication skills required. - Must have experience with Relativity. - Must have experience with SQL server version 2012 and later. - Must be able to obtain a favorably adjudicated Public Trust Clearance Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! $117,449.28 - $169,648.96 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

California
$117.4K - $169.6K / year
Full TimeRemoteTeam 51-200Since 2007H1B No Sponsor

• direct the work of other system administrators to provide day-to-day system administration • organize and direct the configuration and operation of DLA's Okta • analyze and resolve end user software program and connectivity issues • conduct capacity and performance analysis and provides system configuration change and upgrade recommendations • increase system administrator efficiency and accuracy via the use of automated tools and scripts • develop system administrator procedures, and conduct system administrator training and skills assessment • provide end user training • provide recommendations on technology direction to align with business vision • provide local and remote maintenance support to various operational systems within the DLA Okta footprint • apply advanced technical knowledge of application networking, including load balancing applications, and ensuring fault tolerance • support general maintenance, upgrades, and new installs of servers and applications

Alabama
$100K - $120K / year