• Investigate the non-obvious: dig into utility portals, renewable energy data, system configurations, tariff structures, and customer needs. • Master what each utility exposes: the data available and how we map this data into our product features. • Author implementation-ready integration specs, with enough detail for engineers to build cleanly, including the edge cases that matter. • Partner with engineering throughout the build, running standups, answering questions, maintaining Jira, so development is never blocked. • Close the loop: confirm that delivered data matches the spec before an integration is considered done. • Proactively protect the existing integration surface area: triage problems with live integrations, find out why they are failing or producing gaps, and prioritize the fixes with engineering. • Partner with Data Operations to identify recurring data quality patterns and drive systemic improvements, not just one-off fixes. • Maintain the backlog of integration enhancements and bug fixes for engineering. • Serve as the company's subject-matter expert on our integrations and the data they produce. • Build and maintain partnerships with utilities and 3rd party partners to work through integration blockers together. • Work with stakeholders such as sales and customer success to prioritize our roadmap of integrations.

• The Senior Product Manager owns the discovery, definition, delivery, and continuous improvement of products across Inception Fertility’s portfolio, including Prelude Connect, Practice Edge, and Prelude Cryopreservation. • Reporting directly to the Chief Product Officer, the Senior Product Manager owns resource allocation across the portfolio, directing team capacity toward the most valuable work. • The role translates customer evidence, clinical context, and data capability into well-scoped requirements that engineering, design, and data analytics teams can build against with confidence. • It demands fluency in both the big-picture strategy and the on-the-ground detail of shipping software in a regulated healthcare environment. • Manage, coach, and develop direct reports, setting clear goals, giving regular feedback, and supporting their growth. • Own resource allocation across the portfolio, balancing team capacity against priorities and reprioritizing as needs shift. • Provide prioritization guidance to engineering so teams stay focused on the work that matters most. • Partner with the Chief Product Officer on product strategy, roadmap trade-offs, and executive stakeholder communication, securing buy-in for key decisions. • Maintain a continuous voice-of-the-customer feedback loop, synthesizing input from the support team, patients, and clinical operations into prioritized, actionable product insight. • Cultivate relationships with patients and clinical team members willing to validate concepts and prioritize features before significant development investment is made. • Translate customer and market insight into clear, well-scoped functional and non-functional requirements, including privacy, security, and accessibility requirements. • Author product requirements documents, user stories, and acceptance criteria that reflect real user needs, clinical workflow, and business goals. • Contribute to build-versus-buy analysis for new capabilities, grounding recommendations in market landscape, technical feasibility, security posture, and strategic fit. • Own and prioritize the product backlog for assigned areas in close partnership with engineering. • Use AI tools to compress the path from idea to shipped feature, from drafting requirements and synthesizing research to standing up working prototypes. • Shape and maintain product roadmaps that are grounded in customer evidence, aligned to Inception’s strategic priorities, and realistic given engineering capacity and timeline. • Collaborate across clinical operations, data analytics, engineering, helpdesk, and revenue cycle, ensuring product decisions reflect all relevant perspectives and that progress is communicated clearly. • Support development of training materials, including product documentation, feature narratives, and client-facing communications, as new capabilities launch. • Plan and execute product releases across the portfolio, ensuring deadlines and quality standards are met and that change is managed thoughtfully for clinic and patient users. • Communicate product updates and changes to internal teams, stakeholders, and end users in clear, accurate, and timely language. • Partner with the support and QA teams to review and prioritize bugs and issues, ensuring they are resolved within timelines appropriate to their patient and clinical impact. • Define and monitor success metrics for each release, using outcomes data to validate decisions and inform the next iteration. • Ensure that Prelude Connect, Practice Edge, and Prelude Cryo capabilities comply with applicable healthcare regulation and security standards, including HIPAA for United States protected health information and PIPEDA for personal health information of Canadian individuals. • Apply responsible-AI practices, never exposing protected health information to AI tools that are not approved and governed, and ensuring AI-enabled features meet HIPAA, PIPEDA, and company data-handling standards. • Help establish and refine product practices, including customer interview frameworks, requirements templates, prioritization approaches, and feedback loops. • Champion a customer-first, evidence-based mindset across colleagues. • Participate in occasional customer and partner engagements, traveling as needed to build relationships and gather direct market insight.

• Manage end-to-end product lifecycle management, from strategy development through commercialization and optimization. • Collaborate with R&D, operations, marketing, sales and other cross-functional teams. • Conduct voice-of-customer research, define product requirements, develop business cases. • Coordinate product launches and implement continuous improvement initiatives.

Title: Lead Product Manager, Automation Location: United States Job Description: Become a part of our caring community The Lead Product Manager drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. This role partners across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomes. Through data analysis and process mapping, you will define leading indicators to measure success and guide continuous improvement. You will promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. You will report to the Director, Product Management. You will focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. You will apply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of success. You will guide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teams. You will ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and priorities. Use your skills to make an impact Required Qualifications - Experience: 5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities. - Process & Analytical Expertise: Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators. - Automation & AI Exposure: Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings. - Healthcare Knowledge: Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy. - Cross-Functional Collaboration: Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions. - Human-Centered Design Mindset: Ability to translate user needs and challenges into scalable, experience-driven solutions. - Communication & Influence: Experience communicating product updates, milestones, and progress to internal and external partners, with the ability to align diverse teams around opportunities and outcomes. Additional Information: - Preference given to candidates in these locations, with expected in-office work as needed: - Boston, MA - Dallas/Fort Worth, TX - Fort Lauderdale/Miami/Orlando/Tampa, FL - Louisville, KY - Nashville, TN - New York, NY - Washington, DC - Approximately 15% travel. #LI-CM1 Travel: While this is a remote position, occasional travel to Humana''s offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 08-11-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.