Title: Field Care Manager Nurse Location: Macomb Township United States Job Description: Become a part of our caring community and help us put health first. The Field Care Manager Nurse 2 assesses and evaluates members needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. How we value you! Competitive Pay, including eligibility for annual performance-based bonus Employee Referral Program The Field Care Manager Nurse employs a variety of strategies, approaches, and techniques to manage a members physical, environmental, and psychosocial health needs. Must reside in Michigan with the ability to drive to Wayne and/or Macomb Counties. This position is based out of a home office and requires traveling 75-90% of the time within an assigned area in Wayne and/or Macomb County to conduct in-home visits with Medicare/Medicaid members. Position Responsibilities: - Manage a caseload and complete assessments with members in their home or community-based setting, as well as telephonically. - Provides clinical support and guidance, particularly for members with medical complexity. - Helps develop and coordinate care plans, ensuring that members receive appropriate services to manage their health needs effectively. - Addresses barriers to care and advocates for optimal member outcomes. - Reviews, assesses, and completes medical complexity attestations and clinical oversight activities. - Ensures members receive services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs. - Develops and modifies the Individual Care Plan and involves applicable members of the care team (informal caregiver, coach, PCP, etc.) in the care-planning process. - Focuses on supporting members and/or caregivers using an interdisciplinary approach to access social, housing, educational, and other services-regardless of funding source-to meet identified needs. - Serves as the primary point of contact for the Interdisciplinary Care Team (ICT) and is responsible for coordinating with the member, ICT participants, and external resources to ensure the member's needs are met. Use your skills to make an impact Required Qualifications: - Must reside in the state of Michigan (Wayne or Macomb Counties) - Active Michigan license as a Registered Nurse (RN) or Advanced Practice Registered Nurse (APRN), including Nurse Practitioner (NP) or Clinical Nurse Specialist (CNS), with no disciplinary action - 2+ years of experience in Health Care and/or Case Management - Ability to travel to homes and community settings for face-to-face assessments - Experience working with the adult population, disease management - Knowledge of community health and social service agencies and additional community resources - Ability to use a variety of electronic information applications & software programs including electronic medical records - Excellent keyboard and web navigation skills - Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel Preferred Qualifications: - BSN - Experience with in-home assessment and care coordination experience - Experience with health promotion, coaching and wellness - Experience with Medicaid Long Term Care - Previous managed care experience - Bilingual-Spanish, Arabic or Chaldean Neo-Aramaic - Certification in Case Management - Motivational Interviewing Certification and/or knowledge Additional Information Schedule/Time Zone: Monday through Friday, 8:30 AM - 5:00 PM Eastern Time Zone Work Location: Michigan (Wayne and Macomb Counties) Work Style: Field Travel Requirements: 75%- 90% travel within Wayne and/or Macomb Counties, MI) Work-at-Home (WAH) Internet Statement: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. TB Statement: This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement: This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Eligible mileage includes: Travel from your home to your first work location of the day. Travel between client or assignment locations during the workday. Travel from your final work location back to your home. Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Language Assessment Statement: Any Humana employee who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours: 40 Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Approve customer credit limits outside of TCS remit. • Proactively contact customers via phone, email, and other channels to follow up on outstanding invoices. • Collaborate with Sales, Customer Service, and Legal teams to resolve billing disputes and improve customer experience. • Assist BPO in resolving complex customer/vendor queries. • Assist the GPE in overseeing the BPO service delivery for the centralized finance services: collections, customer/vendor queries, customer credit limits. • Review weekly/monthly SLAs and metrics. • Ensure accurate and timely month-end close activities, including AR, AP or Bad debt reconciliations and reporting. • Serve as escalation point for urgent site PTP problems such as vendor blocks or urgent wires. • Lead or assist on continuous improvement initiatives for processes related to BPO services. • Maintain and improve internal controls and compliance with company policies and external regulations.

IT Vendor Management Manager Location: Remote (U.S.) Option to work from home or a nearby Deloitte office Employment Type: Full Time Remote: Yes (Predominantly remote) Hybrid: Optional (May work from a nearby Deloitte office) Travel: 0–10% Salary: $93,000 – $171,000 per year Bonus: Eligible for discretionary annual incentive bonus. Job Description: Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Manager to join the Vendor Management Office (VMO). In this role, you will lead strategic IT vendor management initiatives that support the Deloitte US Firm and critical enterprise technology programs across Cyber, Product Engineering, Infrastructure, and Customer Experience. You will oversee key technology vendor relationships to drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. This role combines strategic vendor oversight, financial management, and performance governance, enabled through ServiceNow, automation, and AI-driven capabilities. Work you'll do As a Manager within the DT-US VMO, you will operate at the intersection of technology, finance, risk, and operations to ensure Deloitte maximizes value from its strategic technology partners. You will balance hands-on governance with strategic oversight, bringing structure, transparency, and data-driven insights to vendor decision-making. This position requires a leader who can influence stakeholders within a matrixed organization, drive accountability with external partners, and continuously evolve vendor management capabilities to support enterprise growth and innovation. Key responsibilities include: Vendor Strategy & Governance - Lead end-to-end vendor lifecycle governance (onboarding through renewal or exit) - Drive annual refresh of the DT-US vendor strategy in partnership with technology leaders - Serve as a strategic advisor to business and technology stakeholders on vendor selection and performance - Ensure alignment of vendor onboarding and engagement with enterprise technology strategy and compliance requirements - Partner with Global Procurement and the Global VMO to align U.S. and Global vendor strategies Performance & Financial Management - Oversee vendor performance management, including SLA compliance and internal SLO alignment - Develop and manage vendor scorecards, dashboards, and executive-level reporting - Monitor KPIs and resolve vendor performance or service quality issues - Lead remediation and escalation management for operational or performance concerns - Manage vendor financial oversight, including budgeting, forecasting, cost optimization, and savings identification - Support data-driven technology decision-making through analytics and reporting Automation & Continuous Improvement - Leverage ServiceNow and Gen/Agentic AI-enabled automation to standardize and modernize vendor lifecycle management - Implement workflow automation, performance monitoring, and predictive insights to enhance transparency and reduce manual effort - Drive continuous improvement and governance maturity across the vendor portfolio Cross-Functional Collaboration - Partner with Procurement, Legal, Finance, Cyber, Risk, and Service Area owners to ensure vendor performance aligns with business outcomes - Lead cross-functional initiatives across technology and corporate functions The successful candidate will have - Ability to work independently and collaborate as part of a team - Effective written and verbal communication skills - Meticulous attention to detail and quality of work product - Ability to build and sustain professional relationships - Ability to lead projects or workstreams - Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment - Strong interpersonal skills and professional demeanor - Ability to meet deadlines - Ability to mentor and provide clear guidance to others Qualifications Required: - Bachelor's degree - 6+ years of experience focusing directly on IT vendor management, ecosystem and partner management, supplier governance, strategic sourcing, commercial operations, or enterprise technology operations - 2+ years of recent experience using ServiceNow for vendor lifecycle governance and workflow automation, including exposure to modules such as: - Vendor Management Workspace - Third-Party Risk Management (TPRM) - Service Level Management (SLM) - Contract Management Pro - Performance Analytics (PA) - Strategic Portfolio Management (SPM) - IT Service Management (ITSM) - 1+ year working on vendor financial management (budgeting, forecasting, cost optimization) - Bachelors Degree in Business, Information Technology, MIS, etc. - Limited immigration sponsorship may be available - Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office Preferred - Experience managing vendor SLA compliance and SLO frameworks - Experience establishing or transforming a Vendor Management Office (VMO) or enterprise governance function - Strong strategic, analytical, and critical thinking skills - Background in enterprise IT organizations - Experience leveraging AI, predictive analytics, or advanced reporting tools within ServiceNow or similar platforms - Familiarity with IT financial management, chargeback/showback models, or enterprise technology cost optimization - Experience developing vendor market intelligence and risk assessment models - Strong executive presence and experience preparing materials for CIO-level audiences - MBA or equivalent graduate degree The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $171,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

• Planung, Vorbereitung und Umsetzung von Kundenprojekten • Begleitung von Projekten im Tagesgeschäft und Dokumentation der Fortschritte • Unterstützung beim Reporting an das Management • Erstellung von Präsentationen, Auswertungen und Angeboten für Kunden • Übernahme von Verantwortung für Teilprojekte und Unterstützung bei kundenbezogenen Maßnahmen • Analyse bestehender Kundenprozesse und Entwicklung von Optimierungsvorschlägen • Enge Zusammenarbeit mit Vertrieb, Fachabteilungen und externen Dienstleistern • Betreuung bestehender Kunden und Einführung neuer Produkte, Prozesse oder Dienstleistungen