Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description What you get to do in this role: Become the subject matter expert on CBS solutions. ServiceNow CBS solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery. - Discover and qualify customers' business challenges - Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers' requirements and business issues - Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams - Respond to Request for Information/Proposal documents - Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey - Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce - Collaborate with implementation team and/or Alliance Partners to deliver success for customers - Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors. - Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs - Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery - Build your profile as a trusted-advisor by supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc... - Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc - Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices Qualifications In order to be successful in this role, we need someone who has: 3-5+ years of experience in - Solution Consulting experience in ERP or Human Capital Management systems (SaaS experience is preferable) and/or - Service Delivery experience and/or - HR, Workplace or Legal transformations (system implementations, org change management etc.) - Proven Pre-Sales skills: excellent communication skills in writing, speaking and presenting - Experience in communicating with both business decision makers and technical decision makers - A high degree of energy, drive and is passionate about evangelising our capabilities & success internally and externally - Organised and detail-oriented - Team-player and great collaborator - experience working with cross-functional teams like Sales, Marketing, Product Management, Alliance Partners, etc to drive results - Quick learner - someone who exhibits ability to learn new technology and grasp new concepts quickly and efficiently - Agile, results-oriented with creative problem-solving skills - Self-starter - ability to effectively complete tasks and projects with minimal supervision - Proficiency of the ServiceNow Platform is advantageous Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Description and Requirements The Team You Will Join Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most. The Opportunity The Senior Metrics Consultant provides administrative support and customer service to one or more large group insurance clients. The Senior Metrics Consultant works with Client Service Consultants on the account team, Account Executive and other internal partners to manage the customer relationship. The Senior Metrics Consultant performs client services tasks, but with a focus on reporting and metrics. Key Responsibilities - Own overall client relationship management, including handling requests, leading projects, identifying plan design alternatives, and delivering tailored solutions. - Serve as primary liaison between clients and internal MetLife teams, coordinating communication, troubleshooting issues, and driving problem resolution. - Deliver exceptional client service and satisfaction, supporting ongoing service delivery and proactive engagement. - Lead reporting, data analysis, and insights, including developing client reports, analyzing trends, monitoring initiatives, and escalating risks with recommended solutions. - Drive strategic initiatives and implementations, including product rollouts, audits, strategic planning, and development of client-specific processes. - Provide leadership and project oversight, including managing presentations, guiding junior staff, supporting cross-functional collaboration, and ensuring accurate system data and documentation. Required Qualifications - 5+ years of relevant experience in employee benefits, including knowledge of Disability & Absence, Life Insurance, and applicable Federal and State regulations - Strong technical proficiency in Microsoft Office Suite, especially Excel and PowerPoint - Excellent organizational, communication, and interpersonal skills, with the ability to clearly convey information both verbally and in writing - Demonstrated project management capabilities, including analytical thinking, problem-solving, attention to detail, and sound decision-making - Self-directed and adaptable professional who can manage multiple priorities, balance client expectations with organizational capabilities, and proactively pursue ongoing learning and development Preferred Qualifications - Knowledge of Group Benefits core products, particularly Life, Disability, Dental, and/or Absence management. - Bachelor's degree. The expected salary range for this position is $ $89,700 - $105,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

• Gestionar oportunidades de negocio de alto valor. • Desarrollar estrategias comerciales para clientes corporativos. • Identificar necesidades y brindar soluciones personalizadas. • Comercializar el portafolio empresarial de Entel. • Realizar negociaciones consultivas orientadas al cierre. • Construir relaciones comerciales sólidas y de largo plazo. • Alcanzar y superar los indicadores de desempeño establecidos.

• Atuar no suporte e sustentação dos módulos TOTVS RM – Gestão de Pessoas, garantindo continuidade dos processos de RH • Analisar incidentes, executar correções e apoiar melhorias evolutivas da solução • Atender usuários e apoiar demandas relacionadas aos processos trabalhistas e rotinas de RH • Atuar como ponto focal entre áreas de RH, TI e fornecedores, garantindo alinhamento e resolução das demandas • Acompanhar estabilidade da operação, conformidade sistêmica e aderência às regras trabalhistas.