Deloitte, the U.S. member firm of Deloitte Touche Tohmatsu Limited, is a global business consulting company that focuses on audit, financial advisory, tax, and
Senior Manager - Vendor Management Office
Location
United States
Posted
3 days ago
Salary
$113.1K - $208.3K / year
Seniority
Lead
Job Description
Senior Manager - Vendor Management Office
Deloitte
Title: Senior Manager - Vendor Management Office (VMO) Location United States, Remote Full-time Job Description: Overview Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Manager to lead the Vendor Management Office (VMO). This role serves as a strategic leader responsible for defining and executing the enterprise vendor management strategy across Deloitte's technology ecosystem. You will lead a high-performing VMO function that drives vendor governance, financial optimization, performance management, and risk alignment across a complex portfolio of strategic technology partners. This role operates at the intersection of technology, finance, procurement, and risk, ensuring Deloitte maximizes value from its vendor investments while enabling innovation, scalability, and operational excellence. As a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities. Work You'll Do - Lead the enterprise vendor management strategy across DT-US. - Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle. - Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance. - Drive alignment across U.S. and Global VMO priorities and strategies. - Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk. - Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements. - Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures. - Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation. - Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities. - Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions. A successful candidate would possess these skills: - Ability to work independently and collaborate as part of a team - Effective written and verbal communication skills - Meticulous attention to detail and quality of work product - Ability to build and sustain professional relationships - Ability to lead projects or workstreams - Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment - Strong interpersonal skills and professional demeanor - Ability to meet deadlines - Ability to mentor and provide clear guidance to others Qualifications Required - Bachelor's degree - 10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations - 2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs - 8+ years vendor lifecycle management, performance governance, and financial management - 1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modules - Bachelor's degree in Business, Finance, Information Systems, or equivalent - Limited immigration sponsorship may be available - Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office Preferred - Proven ability to lead teams and influence senior stakeholders - Strong strategic, analytical, and problem-solving skills - Executive communication and presentation skills - Experience in large-scale enterprise IT environments - Experience leveraging AI, predictive analytics, or automation in vendor management - Familiarity with third-party risk management frameworks (TPRM) - Experience with IT financial management, chargeback/showback models - Experience developing vendor market intelligence and benchmarking - MBA or equivalent graduate degree Why Join DT-US? DT-US powers the technology ecosystem behind Deloitte's U.S. businesses. You will join a forward-looking organization focused on innovation, operational excellence, and scalable governance models that enable enterprise transformation. This is an opportunity to lead and shape a critical enterprise capability, driving measurable impact across vendor strategy, financial performance, and technology delivery. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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