• Provide nationwide system training to our new and existing customers • Develop training materials to coincide with system upgrades • Design bespoke training courses to cater to individual client needs • Develop colleagues by conducting application training for new joiners and internal workshops when required • Proactively manage your workload between training sessions • Promote best practice on the application at all times

• Design and develop engaging training content using tools such as Articulate 360, eLearning platforms, and video production software. • Deliver instructor-led and virtual training sessions tailored to various audiences and roles (including managers/leaders and employees). • Collaborate with subject matter experts to translate complex HR, compliance, and policy concepts into accessible learning materials. • Develop and maintain comprehensive training plans and curricula for HR, compliance, onboarding, manager/leader, and employee development. • Align training programs with organizational goals, compliance requirements, and operational standards. • Support onboarding and continuous learning initiatives across departments. • Track and report training completion, effectiveness, and compliance metrics. • Maintain accurate training records and documentation in the Learning Management System (LMS). • Provide regular updates to leadership on training progress and gaps. • Partner with HR, Compliance, Operations, and other teams to identify training needs and priorities. • Support compliance training initiatives and ensure alignment with regulatory standards. • Collaborate with emerging departments as the organization grows to ensure training programs remain relevant and comprehensive. • Assist in the development of role-specific competency models and career pathways.

At SailPoint, the Community and Education team is on a mission to grow identity security skills to meet the increasing demand for talent in the industry. Reporting to the Training and Certification Development Senior Manager, we’re seeking a customer-centric Learning Architect to help us build the future of identity security education. You’ll be responsible for developing deep technical domain knowledge and scaling it as you develop role-based, user-centric training and certification programs. As a Learning Architect, you’ll own the roadmap and development for one or more of our role-based training and certification paths, including a deep understanding of the skills and competencies identity security professionals need to drive success of identity security programs for SailPoint’s customers. As an integral part of the learning development process, you'll work cross-functionally with Product Management, Learning Experience Operations, Training Delivery and GTM teams to deliver effective, high-quality, role-based identity security training that helps learners succeed on the job. Key Responsibilities: · Develop and maintain deep domain and product knowledge across the identity security industry and SailPoint’s SaaS and on-premises solutions. · Define and execute the vision and roadmap for your role-based training path(s), reflecting customer and learner feedback, market trends, and business priorities in partnership with the Program Manager. · Transform existing product-focused training content into role-based training content aligning to business objectives and customer expectations. · Identify role-based training objectives as well as translate those objectives into clear, holistic learning strategies. · Build deep empathy for our learners and customers, understanding their knowledge gaps and learning journey, and validate plans to evolve our training programs. · Write outlines, scripts, storyboards, assessments, learner-centric questions, and learning activities adhering to the Education team’s branding, technical writing standards, and guidelines. · Continuously improve training content and monitor accuracy and efficacy using learning feedback, performance data, and business / customer needs. · Effectively collaborate with Training and Certification Program Managers, Certification Developers, SMEs, LX Ops, GTM, and Training Delivery teams to ensure successful content launches and training utilization. · Serve as the subject matter expert and advocate for your role-based training path(s) and learner personas internally and externally. · Contribute to a positive, collaborative team culture through knowledge sharing, developing new skills, and supporting continuous innovation in content development. Requirements Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

• A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. • The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions. • Training Delivery • Classroom Management • Performance Management which includes coaching sessions with the VAs • Assist and contribute to training needs analysis, creating and updating training materials • Reinforce policies and procedures • Interdepartmental communication and collaboration • Administrative tasks (learning management system, onboarding and off boarding)