Role Description We are dedicated to improving the healthcare experience for patients across the United States. Our mission is to ensure every patient receives compassionate, professional, and timely support throughout their healthcare journey. We're looking for empathetic, service-oriented professionals who enjoy helping people and can build trust quickly over the phone. The ideal candidate has previous experience in customer service, patient support, medical scheduling, or other phone-based roles, and is fluent in both English and Spanish with clear, easily understandable English communication. Successful candidates are highly organized, detail-oriented, coachable, reliable, and comfortable multitasking across multiple systems while managing patient interactions. They should demonstrate strong emotional intelligence, a warm and professional phone presence, and the ability to follow structured processes while maintaining a natural, conversational approach. Above all, we're looking for someone who genuinely cares about helping patients, communicates with confidence and empathy, and can deliver an exceptional experience during every interaction. Qualifications - Fluent in both English and Spanish, with clear and easily understandable spoken English. - Experience handling inbound calls, patient support, appointment scheduling, or customer service. - Demonstrates warmth, empathy, and professionalism in every interaction. - Can confidently navigate conversations involving medical services, appointments, and patient concerns. - Highly organized and able to manage multiple conversations, systems, and follow-ups simultaneously. - Thrives in a structured environment while maintaining a natural, conversational communication style. - Coachable, receptive to feedback, and committed to continuous improvement. Responsibilities - Provide exceptional customer service via phone, SMS, and email. - Respond to new patient inquiries and guide them through the consultation and scheduling process. - Communicate professionally and compassionately in both English and Spanish. - Follow established call flows while maintaining authentic and engaging conversations. - Address patient concerns, questions, and scheduling requests promptly and professionally. - Schedule consultations and appointments accurately. - Collect and verify patient intake information. - Track follow-ups to ensure no patient inquiry is overlooked. - Coordinate with clinics and providers to facilitate smooth scheduling processes. - Accurately document all patient interactions and outcomes. - Maintain detailed notes within company systems. - Manage multiple platforms and tools simultaneously while maintaining accuracy. - Ensure all records remain organized and up to date. - Participate in coaching sessions and quality assurance reviews. - Implement feedback to improve communication and patient experience. - Collaborate with supervisors and team members to improve processes and service quality. - Maintain patient confidentiality and professionalism at all times. Requirements - Fluent English and Spanish (spoken and written). - Previous experience in customer service, patient support, call center, medical reception, scheduling, or similar roles. - Excellent verbal communication and active listening skills. - Strong emotional intelligence and ability to handle sensitive conversations. - Experience documenting interactions accurately and thoroughly. - Comfortable learning and working within multiple software systems. - Strong attention to detail and organizational skills. - Reliable internet connection and professional remote work environment. Preferred Qualifications - Experience in healthcare, medical scheduling, patient coordination, or medical customer service. - Familiarity with medical terminology. - Experience working with CRMs, scheduling systems, or electronic medical records (EMRs). - Experience supporting U.S.-based patients or customers. What Success Looks Like - Deliver a positive and compassionate experience to every patient. - Maintain high-quality documentation and follow-up standards. - Build trust and rapport with patients through excellent communication. - Adapt quickly to feedback and coaching. - Consistently meet attendance, responsiveness, and performance expectations. What We Offer - Full-time remote position. - Stable 40-hour workweek. - Paid breaks, including lunch and daily break periods. - Paid time off package. - Major U.S. holidays off. - Ongoing coaching, training, and development. - Long-term growth opportunities within a growing healthcare organization. Interview Process - Initial Application Review - Intro Video - Client Interview - Offer & Onboarding

• Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner • Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures • Use appropriate systems and available resources as necessary to assist in responding to each request • Support and provide information to all internal and external customers in a professional and courteous manner • Participate in cross-functional communications and meetings to support the team/domain/center • Perform additional responsibilities as required

Role Description We are looking for a Destination Specialist to assist clients with researching and planning travel experiences to a variety of domestic and international destinations. This role focuses on helping clients explore travel options, compare accommodations, coordinate reservations, and organize personalized travel plans. The ideal candidate enjoys learning about destinations, researching travel opportunities, and helping others create memorable experiences. Daily responsibilities may include: - Destination research - Itinerary planning - Reservation coordination - Client communication This flexible remote opportunity includes training, support, and access to travel industry resources. Qualifications - Strong organizational and communication skills - Interest in hospitality and customer experience - Ability to work independently and manage time effectively - Comfortable using booking platforms and digital tools - Reliable internet access - Authorized to work in the U.S. and 18 years of age or older Requirements - Assist clients with booking hotels, resorts, cruises, and vacation packages - Provide guidance on destinations, accommodations, and travel options - Manage booking confirmations, changes, and documentation - Ensure accuracy of reservations and client details - Deliver timely and professional client communication - Stay updated on hospitality and travel industry trends Benefits - Remote work with flexible scheduling - Training and ongoing professional support - Access to booking systems and supplier partnerships - Travel-related discounts and perks - Performance-based compensation

Title: Senior Coordinator, Finance Support (Hybrid) Location: Cedar Rapids United States Job Description: Date Posted: 2026-06-15 Country: United States of America Location: US-IA-CEDAR RAPIDS-121 ~ 350 Collins Rd NE ~ BLDG 121 Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company's immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role. Security Clearance Type: None/Not Required Security Clearance Status: Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our Enterprise Services team: The Enterprise Services (ES) Order to Cash (OTC) organization is seeking a strong candidate to join our energetic and fast-paced Collections Team.  The Sr. Coordinator will play a crucial role in the cycle of collecting cash for RTX. What You Will Do - Review various types of purchase orders, contracts, invoices and orders for commercial businesses to determine key components that impact the timely payment of invoices. - Analyze customer account receivables regarding credits, deductions, payment disputes, and/or past due invoices to maintain a clean and current statement of account. - Support for past due customer statement of accounts to maintain current and concise data. - Partner with FP&A, finance, programs, sales teams and internal customers to provide direction and clarity regarding outstanding issues around payments. Qualifications You Must Have - An Associates degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience in Accounts Receivable, Accounts Payable, or Finance. Qualifications We Prefer - Excellent organizational, communication, and analytical skills and the ability to work well in teams. - Knowledge of SAP and Microsoft Excel is preferred but not required. - Critical thinker with a bias for action. - Flexibility to adapt to new systems and procedures. - Experience meeting deadlines and working in a schedule driven environment. - Previous Customer Service experience is desired but not required, as this role involves frequent communication via phone and email. What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX, Tucson, AZ, Cedar Rapids, IA or Farmington, CT. Please consider the following role type definition as you apply for this role: Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 53,100 USD - 100,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms