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Vista

Vista, a Cimpress company, helps small business owners across the world design and market their business.

UK Customer Care Specialist

Customer SupportCustomer SupportFull TimeRemoteJuniorTeam 5,001-10,000Since 1995H1B SponsorCompany SiteLinkedIn

Location

Tunisia

Posted

2 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

UK Customer Care Specialist

Vista

• Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner • Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures • Use appropriate systems and available resources as necessary to assist in responding to each request • Support and provide information to all internal and external customers in a professional and courteous manner • Participate in cross-functional communications and meetings to support the team/domain/center • Perform additional responsibilities as required

Job Requirements

  • Undergraduate degree or equivalent experience in Marketing or Business Administration preferred
  • Strong command of the English language
  • At least one (1) year of customer service experience
  • Previous experience in a multi-channel customer service environment preferred
  • The ability to provide excellent customer service while multi-tasking
  • Experience with graphic design and/or photo imaging design software a plus

Benefits

  • Remote-First company
  • Inclusive community
  • Opportunities for growth

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