At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Order to Cash Business Process Lead
Location
United States
Posted
3 days ago
Salary
$94K - $151.8K / year
Seniority
Lead
No structured requirement data.
Job Description
Order to Cash Business Process Lead
Johnson & Johnson Innovative Medicine
Role Description We are searching for the best Order to Cash Business Process Enablement Lead- Orthopaedics! Remote work options may be considered on a case-by-case basis and if approved by the Company. About Orthopaedics: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for: - Joint reconstruction - Trauma and craniomaxillofacial - Sports, extremities, and elective foot and ankle - Spine - Robotics and digital surgery This role will be part of US Order to Cash Business Process Enablement & Reliability, collaborating with the Manager Business Process Enablement, Surgery, EP, & Neuro. The OTC Business Process Enablement Lead will be a key partner in the design and deployment of new or enhanced business processes, and root cause analysis and resolution of process issues that impact MedTech franchises while maintaining a customer-centric focus. Key Responsibilities - Lead multiple moderate-size projects applying business knowledge, system expertise, strong decision-making skills, and project management skills. - Act as a key resource on larger projects and serve as a consultant with cross-functional team members for Surgery, EP, and Neuro Order to Cash processes, answering questions, resolving issues, and providing status updates to impacted business partners and IT teams. - Find opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, IT, or industry-specific change initiatives. - Develop and maintain business process flows managed within the Order to Cash platform. - Maintain a balance between business needs and strategies within IT standards to guide well-informed decisions. - Remain accountable for change management, communications, and partner alignment in support of process improvements, break/fix solutions, and approved system improvements. - Function independently with limited work direction and escalate as appropriate. Qualifications - Minimum Bachelor’s degree is required; Supply Chain, IT, or business focus is preferred. - At least 4+ years of professional experience is required. - Experience in Supply Chain is required. - Strong communication skills and the ability to interact with employees at all levels. - Knowledge of CSV, SOX, and GxP compliance requirements. - Strong analytical skills. - Proficiency in SAP is required; technical competence is preferred. - Strong written and verbal communication skills. - Ability to successfully balance multiple priorities, stay highly organized, and work efficiently to meet deadlines. Preferred Qualifications - Detailed understanding of Surgery, EP, and Neuro business processes and data. - Understanding of supply chain interdependencies from end to end. - Detailed understanding of Global Surgery business processes and data within and across areas. - Demonstrated use of continuous improvement tools and methodology, such as Process Excellence, Lean, and project management, to evaluate, challenge, and optimize business processes. - CSCP certification is preferred. Benefits - Vacation – 120 hours per calendar year - Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year - Holiday pay, including Floating Holidays – 13 days per calendar year - Work, Personal and Family Time - up to 40 hours per calendar year - Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child - Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year - Caregiver Leave – 80 hours in a 52-week rolling period - Volunteer Leave – 32 hours per calendar year - Military Spouse Time-Off – 80 hours per calendar year
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