Inspiring the world to work out.
Customer Solutions Coordinator
Location
United States
Posted
9 days ago
Salary
$48.7K - $67.8K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Solutions Coordinator
Life Fitness
Role Description Join us as we empower the world to work out, creating healthier lives together. We are seeking a Customer Solutions Coordinator based in the Miami / Ft. Lauderdale area to support our growing Multi-Housing and Hospitality segments . This role plays a critical part in bridging sales and execution—ensuring a seamless, high-quality customer experience from initial quote through installation and beyond. This is a remote, field-based position with regular travel throughout Florida and the Southeast region . As our Customer Solutions Coordinator, you will: - Partner with Field Sales Reps to support active opportunities and existing accounts - Help move deals forward through coordination, follow-ups, and customer communication - Assist with basic design coordination, quoting, and order readiness - Support on-site installation follow-up and act as a customer-facing point of contact - Conduct post-install walk-throughs and basic product training with customers - Identify and escalate issues early to ensure a smooth customer experience Qualifications - 0-3 years of experience in sales support, customer-facing roles, hospitality, construction coordination, or similar - Strong organization, communication, and follow-through skills - Comfort working on-site with customers and cross-functional teams - Ability to manage multiple projects in a fast-paced environment - Willingness to travel regularly within Florida and the Southeast region - Must be based in Florida (Miami / Ft. Lauderdale area preferred) - Interest in building a long-term career in field sales Benefits - Gain hands-on experience across sales, operations, and customer engagement - Work directly with customers in dynamic, real-world environments - Be part of a collaborative, high-performing team that values accountability and continuous improvement - Build a clear path toward a Field Sales Representative role - Comprehensive total rewards package including competitive pay - 401(k) savings plan with 4% employer match - Medical, dental, and vision insurance - Paid time off, including 12 paid holidays throughout the calendar year - Paid vacation days beginning at 13 days annually - Company paid short-term disability and optional long-term disability - Employee assistance program that includes free counseling sessions - Eligibility for benefits governed by applicable plan documents and policies
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