Title: Workforce Analyst Location: Oakton United States - HopeLink Crisis Services - Oakton, VA, USA - 60000-65000 per year - Salary - Full Time - Full Benefits- Medical, Dental, Vision, FSA, Retirement with Match upon hire, Generous Leave (vacation, personal days and sick), Tuition Reimbursement, and more! Job Description: For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging. SUMMARY STATEMENT OF POSITION: The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. This role is responsible for reviewing and reporting attendance trends, schedule adherence, and staff availability, and plays a key role in supporting service continuity across multiple shifts. The Workforce Analyst is a critical resource in maintaining operational efficiency, ensuring that schedule changes, leave requests, and staffing shortages are tracked, documented, and escalated appropriately. WHAT WE OFFER: - Meaningful Work: Make a real difference in the lives of others. - Competitive Salary: $60000 - $65000 per year - Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement. - Supportive Environment: Join a dedicated team committed to providing high-quality care. SCHEDULE & LOCATION: - Shifts available: 4:00 AM - 12:30 PM - Sunday through Thursday and Tuesday through Saturday. - Fully Remote PRIMARY DUTIES: Workforce Monitoring & Reporting - Monitor daily attendance, schedule adherence, and shift coverage across the Crisis Services workforce. - Track and report patterns in attendance, including call-outs, tardiness, early departures, and no-shows. - Generate and maintain weekly and monthly workforce reports for internal review by leadership. - Leave & Schedule Requests - Review and process employee leave requests and schedule change requests in accordance with agency policies. - Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or escalate leave requests as needed. - Maintain up-to-date records of time-off balances, shift swaps, and other scheduling adjustments. Staffing Coordination - Identify and report staffing shortages or schedule gaps in real time and recommend coverage solutions. - Collaborate with leadership to support proactive staffing planning, especially during high-volume periods or known gaps (e.g., holidays, weekends). Communication & Documentation - Notify Supervisors of attendance concerns, shift deviations, or patterns requiring follow-up. - Document all communications and workforce changes accurately in relevant workforce management systems. - Ensure confidentiality and compliance with HR and organizational policies. ESSENTIAL COMPETENCIES: - Accountability and follow-through - Data-driven decision-making - Problem-solving and adaptability - Clear and timely communication - Service-oriented mindset QUALIFICATIONS: - Bachelor's degree preferred. In lieu of a Bachelor's, 2+ years of experience in a call center environment, with experience in workforce management, ACD, IVR, and WFM systems. - 1-2 years of experience in scheduling, workforce management, and analysis, or administrative coordination - Strong attention to detail, organizational skills, and ability to handle confidential information. - Proficient in Excel and scheduling platforms. - Strong written and verbal communication skills. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.'

Role Description The Software Quality Analyst is responsible for executing and coordinating testing efforts to ensure software products meet established quality standards and business requirements. This role works closely with project teams to validate functionality, identify risks, and provide informed feedback on product design, usability, and readiness. Qualifications - Solid understanding of software testing methodologies, tools, and lifecycle processes - Ability to design and execute test plans and test cases independently - Ability to read and understand HTML, CSS, and JavaScript - Demonstrates the ability to create and understand basic SQL queries - Strong analytical and problem‑solving skills - Effective communication and collaboration skills - Manages multiple assignments effectively - Works independently while collaborating with cross‑functional teams - Strong written and verbal communication skills - Open to coaching and continuous improvement - Adapts to changing priorities and project needs Requirements - 3–5 years of experience working in the software development industry - Strong experience with manual testing methodologies - Experience with automated testing preferred - Experience working in an Agile/Scrum environment Benefits - Comprehensive benefits package including Medical/RX/Dental/Vision insurance - 401k Plan with company match - Paid Time Off and Company Paid Holidays - Free employee parking - Casual dress environment - Tuition reimbursement plan

Title: Senior Analyst, Data & Analytics Location: New York United States Job Description: Omnicom Media (OM), the media services division of Omnicom Group Inc. (NYSE: OMC) - delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OM connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world's leading brands in OM agencies around the globe. SSCG Media Group (SSCGMedia.com) is the one of the largest full-service,100% pharma-focused strategic media planning and buying groups in the world and is a proud member of Omnicom Media. We're a collaborative, fast-growing team that believes success comes from curiosity, creativity and continuous learning. At SSCG, Substance, Style, Conviction and Grace (SSCG) aren't just words - they're our core values and it defines how we show up for our clients and for each other! We offer meaningful opportunities for our talent to learn, grow, be challenged, and discover their passion within media. If you have Substance, Style, Conviction and Grace (along with all the skills below), we'd love to meet you! Location: NYC, CHICAGO or PHILLY Responsibilities: - Mentor in the Analytics Function - Responsible for accurate reporting, data integration, dashboard design and the presentation of actionable insights - Mentor and develop junior and off-shore team members through coaching, feedback, and career planning - Model SSCG's core values and serve as a mentor and role model across the network - Assist on Measurement Strategy - Guide clients on digital marketing analytics best practices and ensure every client has a strategy-driven measurement plan - Develop critical thinking across the analytics team to connect measurement and KPIs to brand and business objectives - Deliver Actionable Insights and Presentations - Lead analytics presentations and communicate insights clearly and effectively to clients and internal teams - Identify, integrate and analyze data to inform campaign optimization - Cross-Functional Collaboration and Partnership - Collaborate with all stakeholders to deliver analytics solutions tailored to client needs - Evolve Analytics Capabilities and Tools - Identify gaps in data capture and collaborate cross-functionally to implement improvements - Partner with leadership to enhance analytics offerings, develop benchmarks, and create case studies - Operations Excellence and Issue Resolution - Troubleshoot data and analytics issues, manage ad hoc reporting requests, and develop POVs on industry trends - Business Growth and Strategy Support - Support new business opportunities and department wide initiatives - Stay current on industry trends and advancements in data and analytics Qualifications and Experience: - Bachelor's degree (Data/Analytics, Advertising/Marketing, Business preferred) - 2 - 3+ years of experience in data & analytics and/or digital marketing - Experience with ad serving and reporting tools (Google Campaign Manager) - Must be proficient in Excel and other Microsoft Office applications - Experience manipulating large data sets, interpreting data trends, and using a multitude of disparate data sources and tools - Proficient in creating custom reports with knowledge of visual techniques for data analysis and presentation - Strong analytical ability, critical thinking, and proactive problem-solving skills - Excellent written and verbal communication skills - Ability to work in a fast-paced environment - both independently and in team setting - with excellent organizational and multi-tasking skills to prioritize effectively with customer-centric focus - Exhibits strong initiative, sound attention to detail and ability to think strategically - Experience leading analytics presentations in a clear, effective, and dynamic manner to key stakeholders - Exposure to most of the following analytics applications: Google Analytics, Adobe Analytics, Tableau, Datorama (or similar data platform) - Desire to learn and driven to develop a career in media analytics - Healthcare vertical experience (a plus) #LI-SL1 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits. Compensation Range $40,000-$75,000 USD This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs. Review Our Recruitment Privacy Notice

• Work on strategic projects.