Ziply Fiber logo
Ziply Fiber

Speed. Security. Reliability.

Manager, Technology Business Operations

Business OperationsBusiness OperationsFull TimeRemoteSeniorTeam 1,001-5,000Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Washington

Posted

1 day ago

Salary

$120.8K - $160K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Manager, Technology Business Operations

Ziply Fiber

• Own and continuously improve purchase approval workflows for technology spend, including capital, subscriptions, circuits, and vendor services. • Establish clear intake, review, approval, and execution processes that are easy to follow and consistently applied. • Ensure compliance with internal financial, procurement, and contract governance standards. • Maintain documentation, controls, and audit-ready records related to purchase approvals, vendor agreements, software renewals, and circuit inventories. • Lead ongoing software portfolio rationalization, ensuring tools are purposeful, non‑duplicative, and actively managed. • Partner with technology, finance, and procurement teams to evaluate renewals, expansions, retirements, and contract obligations, ensuring timely decisions and cost-effective outcomes. • Manage vendor engagement processes, including approvals, contract alignment, and issue resolution. • Own circuit inventory management, including tracking, grooming, lifecycle management, and disconnects. • Ensure accuracy and accountability for active circuits, vendors, and associated costs. • Coordinate with vendors and internal teams to resolve discrepancies, billing issues, and service changes. • Manage the operational execution of technology budgets, including capital and operating spend. • Oversee purchase requests, approvals, invoice processing, and CAF/SOW workflows. • Ensure financial activities move efficiently from request through payment without bottlenecks. • Serve as a key operational partner to Technology Leadership, Finance, Procurement, and related stakeholders, translating business needs into scalable processes and disciplined execution. • Translate strategic plans into repeatable, executable processes. • Identify gaps, inefficiencies, and risks in existing workflows and drive practical solutions. • Lead, coach, and develop team members responsible for subscriptions, circuits, capital tracking, vendor operations, and related business processes. • Set clear expectations, priorities, and operating rhythms. • Ensure consistent execution across all owned processes. • Measurable cost reduction across all budget categories. • Approval and purchase workflows are timely, predictable, and well understood. • Software and circuit portfolios are current, intentional, and actively managed. • Vendor and invoice issues are resolved quickly with minimal escalation. • Technology leaders spend less time navigating process and more time on delivery.

Job Requirements

  • High school diploma or GED.
  • Bachelor’s degree in Finance, Business, Information Systems, Technology Management, or a related field; or equivalent combination of education and relevant experience.
  • Minimum of five (5) years of experience in technology business operations, financial operations, vendor management, procurement operations, IT asset management, or similar function.
  • Minimum of two (2) years of people leadership experience with the proven ability to drive consistency and accountability.
  • Experience managing budgets, purchase requests, invoice workflows, and operational processes in a technology or IT environment.
  • Experience working cross-functionally with Finance, Procurement, Vendor Management, and Technology teams.
  • Strong experience in process improvement, workflow design, and operational governance.
  • Familiarity with software licensing, vendor contracts, circuits, and capital vs. operating costs.
  • Highly organized, detail‑oriented, and comfortable owning complex operational processes.

Benefits

  • Medical
  • dental
  • vision
  • 401k
  • flexible spending account
  • paid sick leave and paid time off
  • parental leave
  • quarterly performance bonus
  • training
  • career growth and education reimbursement programs.

Related Categories

Related Job Pages

More Business Operations Jobs

Travel + Leisure Co. logo

Director, Business Operations

Travel + Leisure Co.

Travel + Leisure Co. is the world’s leading membership and leisure travel company.

Full TimeRemoteTeam 10,001+Since 2021H1B No Sponsor

• Ensuring appropriate business and financial support is provided to the Area. • Independently identifying and leading the execution of opportunities which drive margin and new owner creation. • Developing the talent framework needed to drive earnings while providing appropriate administrative support, including hiring and developing top talent in alignment with Company strategies. • Leading the development of annual operating plans and the development and analysis of all compensation plans. • Directing and ensuring proper internal controls and corporate policies and procedures are established and adhered to at all levels within the Area. • Ensuring appropriate support is provided to corporate senior management. • Managing projects impacting all Area sites being conducted by corporate financial analysis personnel. • Identifying value creation opportunities and developing timelines, deliverables, and measurements to ensure value is realized. • Leading the development and implementation of management tools to maximize sales and operational efficiencies. • Providing operational guidance, developing appropriate models, and preparing recommendations regarding proposed business opportunities.

Tennessee
Travel + Leisure Co. logo

Director, Business Operations

Travel + Leisure Co.

Travel + Leisure Co. is the world’s leading membership and leisure travel company.

Full TimeRemoteTeam 10,001+Since 2021H1B No Sponsor

• Ensures appropriate business and financial support is provided to the Area • Independently identify and lead the execution of opportunities which drive margin and new owner creation • Develop the talent framework needed to drive earnings while providing appropriate administrative support • Lead the development of annual operating plans and the development and analysis of all compensation plans • Direct and ensure proper internal controls and corporate policies and procedures are established • Ensure appropriate support is provided to corporate senior management • Manage projects impacting all Area sites being conducted by corporate financial analysis personnel • Identify value creation opportunities and develop timelines, deliverables, and measurements to ensure value is realized • Lead the development and implementation of management tools to maximize sales and operational efficiencies • Provide operational guidance, develop appropriate models, and prepare recommendations regarding business opportunities • Set departmental vision and goals in alignment with strategic intents • Effectively communicate strategy with measurable success to leadership for self and team • Ensure adequate staffing levels are in place to drive administrative and operational support • Collaborate broadly in the recruitment and identification of top talent for all roles • Develop framework for appropriate goal setting and individual development plans • Institute succession planning for all key roles • Foster collaboration amongst Area, Business unit, and corporate functions • Direct and manage the specified Area’s individual site budget process and compensation development process • Proactively partner with all levels to ensure adherence to policies & procedures

South Carolina
Full TimeRemoteTeam 1,001-5,000Since 2010H1B Sponsor

• Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting. • Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions. • Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization. • Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options. • Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement. • Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes. • Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights. • Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives. • Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area. • Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing. • Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support.

Illinois + 1 moreAll locations: Illinois | Missouri
UCLA Health System logo

Business Operations Manager

UCLA Health System

UCLA Health System provides top-tier healthcare and cutting-edge medical technology to the Los Angeles, California, region and beyond. The academic medical cent

Title: Business Operations Manager Justice in Criminal Neuropsychology Location: Los Angeles United States Job Description: Onsite or Remote Flexible Hybrid Work Schedule Flexible hybrid days, Monday-Friday, 8am-5pm Salary Range: $78500 - 163600 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 30737 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility The Department of Psychiatry is seeking to hire a full-time Business Operations Manager to join our Justice in Criminal Neuropsychology (JCN) Program and Conservatorship Assessment Team (CAT). You will oversee the administrative, financial, and operational functions of the programs and provide leadership to ensure efficient and compliant operations. Primary responsibilities include: - Oversee day-to-day administrative and operational activities across program teams - Manage staff and provide functional leadership, including assigning work and monitoring performance - Develop and manage programs budgets, track expenditures, and identify efficiencies - Lead and support complex projects and operational initiatives - Ensure compliance with university policies and regulatory requirements - Serve as a key contact for internal stakeholders and external partners - Administer contracts and support business process improvements - Analyze data and operational needs to inform decision-making and program strategy Salary range: $37.60/hr - $78.35/hr Job Qualifications Press space or enter keys to toggle section visibility Bachelor's degree in business, public administration, or a related field OR a combination of education and experience in business operations, budgeting, project management, and administrative oversight Prior supervisor or managerial experience Strong demonstrated leadership, management, and supervisory skills to effectively train and guide staff at all levels Knowledge of administrative, financial, or operational processes within healthcare or higher education environments (highly preferred) Strong organizational, project management, and analytical skills Excellent written and verbal communication skills Advanced proficiency with Microsoft Office and related systems Ability to maintain confidentiality and exercise sound judgement As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.

California
$37 - $78 / hour