• Connect with patients on the Medsien platform • Build rapport quickly and communicate program benefits with clarity and empathy • Listen to patient concerns, handle objections with compassion, and help them feel supported • Guide patients step-by-step through the enrollment process with patience and professionalism • Manage your patient call pipeline and follow up as needed to ensure smooth enrollment • Accurately document all interactions and outcomes in Medsien’s systems • Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs

• Plan, execute and control digital projects from start to finish, ensuring deadlines, scope and budget are met. • Manage project scope, tasks, risks, schedule and quality to ensure efficient execution. • Act as the point of contact between business, design and technology teams, ensuring smooth communication. • Monitor performance indicators such as timelines, efficiency and quality to keep the project on track. • Report project status to stakeholders clearly and transparently. • Facilitate and moderate agile ceremonies (such as daily stand-ups, sprint planning, sprint review and retrospective), ensuring methodologies are followed accurately. Remove blockers and impediments that may affect team progress and project delivery.

• Technische ondersteuning bieden tijdens voorbereiding, uitvoering en inbedrijfstelling van installaties • Programmeren, testen en in bedrijf stellen volgens afgesproken configuraties • Oplossen van complexe storingen en begeleiden van commissioning en overdracht naar service • Bewaken van voortgang en deadlines en bijdragen aan procesverbeteringen • Inhoudelijk aansturen, begeleiden en coachen van (leerling) technici en subcontractors • Fungeren als technisch aanspreekpunt voor klanten en bijdragen aan hoge klanttevredenheid • Zorgdragen voor correcte administratie en werken volgens EH&S- en compliance-richtlijnen

• Provide face-to-face supervision and chart reviews for Washington state Licensed Mental Health Counselor - Associate employees • Provide clinical supervision to other staff seeking clinical endorsement • Review and sign off on chart documentation • Complete all documentation associated with these duties in a professional and timely manner • Ensure all persons providing counseling services are functioning within their competent parameters and maintaining education to do so • Audit charts for policy and procedure compliance, appropriate documentation and completion of all internal paperwork and documents • Assist and resource clinical team with needs for ongoing CEU requirements • Create and deliver clinical competency trainings as needed • Adhere to all company policies and procedures • Maintain confidentiality in accordance with established policies and procedures and standards of care • Other clinically appropriate services and special projects as assigned