Manage trade planning and financial analysis, develop promotional calendars and forecasts, utilize trade management tools, and ensure accurate communication of promotional pricing and trade spend metrics.

Role Description As a Senior Customer Success Manager (CSM) with Signifyd, you’ll be responsible for the success, net retention and expansion within the accounts in your portfolio. You will combine technology expertise, business acumen and passion for customer success to drive our customers’ and company’s expected outcomes. We are looking for team members who are excited to learn our platform and become fluent in the functional areas (fraud, e-commerce and payments) where we deliver value. As a trusted advisor with deep product and industry knowledge, you’ll be able to understand customers’ business objectives and help them optimize performance. You'll collaborate internally with management & broader cross-functional groups to provide an outstanding customer experience and drive continuous improvement for Signifyd. Responsibilities: - Own the end-to-end relationship for high-value accounts, ensuring strategic alignment between their business goals and Signifyd’s platform. - Oversee the customer lifecycle and ensure ongoing client satisfaction and retention of a portfolio of assigned clients. - Conduct regular onsite visits to maintain deep, in-person alignment with key stakeholders at your accounts. - Leverage knowledge of the Signifyd platform to advise on best practices around product usage with end-users. - Identify, establish, and strengthen relationships with current and potential stakeholders within your accounts. - Successfully close renewals and seek out additional expansion opportunities within your book of business. - Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed. - Develop collateral and conduct periodic business reviews with client executive teams. - Act as a face of the company at trade shows and other key industry events, both virtually and in person. - Embody Signifyd values and serve as a role model for other team members. Qualifications - 5+ years of Customer Success and/or Account Management; tech background required. - Background in e-commerce, fraud or payments industries is a plus. - Proven customer management experience with large and complex accounts. - Excellent communication and presentation skills. - Professional fluency in Spanish and English. Portuguese is a plus. - An analytical and metrics-driven work style. - Ability to analyze complex situations and develop associated action plans and lead teams to achieve key objectives. - Deep experience generating and manipulating data for internal and external presentations (GSuite, Microsoft Excel, Looker, etc.). - Driven, resourceful, detail-oriented, and highly organized. - Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment. Benefits - Health, Dental & Vision Insurance. - Life Insurance of 24 months salary. - Annual Performance Bonus. - Christmas Bonus of 1 Month’s Salary. - Food Vouchers. - Stock Options. - Paid Parental Leave. - Flexible Work Arrangements. - Telework Stipend for Home Internet. - 12 Paid Vacation Days with 85% Vacation Premiums. - Paid Holidays. - Company Social Events. - Signifyd Swag. - Dedicated learning budget through Learnerbly. - On-Demand Therapy for all employees & their dependents.

Role Description Spreetail is looking for a detail-oriented and proactive Customer Success Specialist to support our Account Management Team in delivering exceptional customer experiences and driving performance. In this role, you’ll handle day-to-day operations such as: - Order management - Delivery coordination - Returns and reships - Maintaining customer data You will also serve as a key point of contact for escalations from platform partners. How you will achieve success: - Provide day-to-day support to the Account Management Team, helping the team meet individual and collective performance targets. - Support daily operations, including: - Coordination of delivery dates - Handling of complaints - Return & Reship requests - Maintenance of existing customer relationships and master data - Order entry and order management - Effective communication and coordination between various internal and external stakeholders to ensure that customer requirements are met. - Act as a point of contact for customer service escalations from key platform service brand partners, ensuring timely and high-quality issue resolution. - Identify process gaps within the team and help develop and implement initiatives to improve service quality continuously. Qualifications - Experience in strategic operations, outbound/inbound transportation, fulfillment operations. - Communicate fluently in both Mandarin and English (written and spoken) to effectively engage with partners and internal stakeholders. - Collaborate cross-functionally to drive results, ensure alignment, and hold team members accountable for performance. - Proactively identify business opportunities and independently drive initiatives that improve performance and outcomes. - Apply strong attention to detail and analytical skills to interpret data accurately and inform decision-making. - Thrive in a fast-paced environment by staying highly organized, adapting quickly to change, influencing others, and managing multiple priorities effectively. Requirements - Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. - Spreetail will never ask candidates for money during the recruitment process. - Please reach out to [email protected] directly if you have any concerns. - Emails from @spreetailjobs.com are fraudulent. Benefits - #LI-Remote Company Description We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Care Team Coordinator - South Region Job Description: - Remote, Michigan, United States - Employees can work remotely - Full-time - Shift: Day Shift - Status: PRN Company Description Location: Remote ***MUST LIVE IN MICHIGAN*** Schedule: PRN - As needed Monday - Friday on Days More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You - Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. - Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. - Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. - Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life - Work with the care manager to ensure patients receive the care they need and that they understand their medical condition, medication, and other instructions. Be a liaison between patients and the healthcare system. - Interaction with patients is expected to be friendly, appropriate, and accurate. As a direct contact with patients and families, this individual must create a professional image through outstanding telephone courtesy, pleasantness, the ability to keep their composure and the use of judgment and tact in dealing with others. - Assist with transitional care calls, medication reconciliation and documentation. - Enter orders from the provider(s) accurately and in a timely manner. - Documenting and updating pertinent medical record requirements, coding and filling out insurance forms. - Scheduling appointments. Qualifications What’s Required - Medical Assistant minimum requirements: - Must be Certified, Registered, or credentialed as a medical assistant. - Certification with the American Association of Medical Assistants is preferred. BCLS/CPR Certification preferred. - LPN minimum requirements: - Graduate of an approved accredited LPN program. Current Practical Nurse license in the State of Michigan, in good standing. BCLS/CPR certification Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply