• Manages, supervises, mentors, and trains employees who perform support tasks. • Creates presentations for implementing a contract. • Tracks and reports performance data. • Accumulates and manages cost savings documentation. • Provides timely responses to branches and other management account inquiries and projects. • Travel throughout the United States, Canada and Mexico. • Performs other duties as assigned. • Supports the Strategic Account Managers with all assigned accounts. Participates with Strategic Account Managers at customer on-site visitations and presentations.

• Generates new leads by networking, cold calling, researching various directories and internet sites • Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction • Understands complex requirements from customers for preparation of customized quoting • Delivers effective sales presentations and ensures technical requirements are met • Assists with on-site troubleshooting of customers' concerns • Works with and coordinates vendor resources to build relationships and support sales • Performs other duties as assigned • Increases revenue and profitability through generation of new business and further development of existing accounts

• Work in a fast-paced environment across multiple regions in Latin America. • Deliver the highest level of sales and customer service to our clients by identifying their digital business gaps, and opportunities; using data to understand where they are in their customer journey to provide right experience at the right time • Manage and enforcement meetings scheduled by BDR and engage with customers to introduce them to F5's products, application solutions and services to generate opportunities • Building relationships and developing opportunities with focus channel partners by effectively communicating and F5 solutions. Including: prospecting; account planning and lead generation with channel partners • Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles initial contact through the procurement process and ensure SalesForce is utilized appropriately and on a regular basis • Use phone, video conferencing, digital whiteboards, and webcasts to develop and deliver sales presentations close sales in a professional and effective manner • Maintain up-to-date knowledge of industry trends, technical developments and government regulations that targeted • Understand the business needs of the organizations; develop application of products and and effectively sell F5’s technical value-added solutions to meet those needs. This includes: and developing lists of potential customers; identifying and qualifying business opportunities; digital ecosystems to keep customers informed to meet their needs; and following-up on sales leads • Collaborate with field sales team to assess resources needed to close sales • Partner with field sales team to assess resources needed to close sales and meet customer expectations • Meet or exceed revenue goals • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Performs other related duties as assigned

• Own the revenue number across new business and expansion. • Manage, coach, and develop the Director of Sales and the broader sales team. • Strengthen the sales process and pipeline discipline, including our Sandler-based methodology, forecasting accuracy, stage conversion, and rep ramp. • Improve funnel conversion while protecting unit economics; CAC efficiency is a first-class metric, not an afterthought. • Own end-to-end analysis of the full acquisition funnel from lead generation to closed revenue, identifying and resolving conversion bottlenecks across stages. • Drive continuous optimization of commercial performance through data-driven improvements across sales execution and funnel efficiency. • Own demand generation end to end and align it tightly with sales so top-of-funnel and conversion operate as one motion. • Manage paid, organic/SEO, lifecycle, and content channels with a sharp focus on CAC, payback, and revenue quality. • Build reporting that connects marketing spend to pipeline and closed revenue so every dollar can be defended. • Lead performance evaluation of marketing activities using CAC, ROAS/ROMI, and conversion metrics to improve acquisition efficiency. • Identify and close capability gaps in marketing execution through hiring, tooling, or external expertise where needed. • Own ongoing relationship management for the existing partner book, including check-ins, coordination, inbound partnership interest, and light coalition participation. • Keep partner relationships warm, organized, and well-documented. • Coordinate with founders on opportunities that may require strategic positioning, regulatory sensitivity, or founder-level relationships. • Act as executive owner for key high-impact partners, including presenting, maintaining engagement, and ensuring retention of major revenue-driving relationships. • Participate in closing and managing partnership opportunities while supporting gradual expansion of the partner ecosystem. • Establish scalable processes for partnership management as the portfolio grows. • Build a commercial operating rhythm: weekly pipeline reviews, monthly business reviews, and clean dashboards. • Speak credibly to commercial strategy and performance metrics with internal leadership and external stakeholders. • Hire, coach, and retain a high-performing commercial team in a lean, high-ownership environment. • Work closely with executive leadership to align sales, marketing, and partnership strategy with overall company objectives. • Identify organizational and operational gaps and implement scalable improvements across commercial functions. • Help build scalable revenue operations infrastructure, including forecasting, reporting, and performance tracking systems. • First 90 Days: Fully ramped on NPC’s product, ICP, funnel, and key metrics, including ARR, take rate, collection rate, CAC, and active customers. • First 90 Days: Established a reliable weekly forecast and a clear view of pipeline health. • First 90 Days: Mapped the existing partner book and taken over steady-state relationship management. • First 6-12 Months: Predictable, well-forecasted revenue growth with healthy CAC and improving payback. • First 6-12 Months: A documented, repeatable sales process that survives rep turnover. • First 6-12 Months: Marketing and sales operating as one accountable motion with shared metrics. • First 6-12 Months: A commercial dashboard leadership trusts without manual cleanup.