• Drive globally the standardization, accessibility, and continuous improvement of the organization’s Knowledge Management and Service Management frameworks. • Support the development, continuous enhancement, and implementation of the Knowledge Management framework aligned with business objectives. • Define governance structures, including documentation standards, templates, taxonomy, metadata, ownership principles, and approval workflows. • Promote a knowledge-sharing culture and best practices across the organization. • Coordinate the creation, consistency, and quality assurance of operational documentation (Policies, SOPs, Work Instructions, Guidelines). • Ensure documentation alignment with process hierarchy and service catalogues. • Identify and eliminate redundant, obsolete, or duplicate documentation. • Administer knowledge repositories and document management systems (e.g., SharePoint) while optimizing search mechanisms. • Implement workflow automation and digital solutions to streamline the documentation lifecycle. • Collaborate with IT and business stakeholders to enhance user experience and accessibility. • Monitor Knowledge Management KPIs and report on documentation quality, coverage, and compliance metrics. • Identify knowledge gaps and drive continuous improvement initiatives to increase efficiency and adoption. • Support the development and maintenance of the Service Catalogue, ensuring accurate definitions and descriptions. • Maintain service cards, dependencies, ownership data, and related service portfolio information. • Collaborate with Global Process Owners (GPOs), SMEs, and GBS Operations Teams to capture and maintain critical knowledge. • Facilitate workshops and training sessions while providing guidance to document owners and contributors. • Support onboarding and organizational learning initiatives through effective knowledge enablement.

• The IT Systems Risk Analyst is responsible for the identification, evaluation, and assessment of cybersecurity risks affecting United Fidelity Bank systems. • Works closely with the IT GRC Manager, IT department stakeholders, and leadership for all duties. • Produces articles, case studies, blogs, white papers and presentations on the latest technology and cybersecurity incidents. • Leverages Threat & Vulnerability Intelligence Sources to identify and evaluate potential Cybersecurity Risks to the Bank. • Conducts formal Risk Assessments using CIA / IL and other risk frameworks. • Develops Cybersecurity Risk Controls and Mitigation Plans for IT Risks and evaluates their implementation and mapping objectives. • Conducts comprehensive risk assessments for the Bank’s technology assets. • Reviews CIS Level I Configuration reports and analyses to assess risks and gaps. • Assists in reviewing, editing, and maintaining existing IT Risk documentation, controls, and mitigations.

• Oversee ERM across multiple operating companies, ensuring consistency and alignment across the organization • Partner with senior leadership to embed risk considerations into strategic planning and business decision-making • Lead the design, implementation, and evolution of the ERM framework • Own and advance the organization’s risk appetite and tolerance framework, aligning it to strategy • Drive enterprise-wide risk identification, assessment, and mitigation • Deliver risk reporting and forward-looking insights to senior leadership, the SMT, and the Board • Lead GRC strategy, including selection and implementation of tools • Act as a central ERM leader, coordinating with specialized risk functions (e.g., Compliance, Audit, IT Risk) to ensure a cohesive enterprise view of risk • Lead and develop a growing ERM team, fostering a strong risk-aware culture

Role Description Are you a Nurse Practitioner ready to transform lives and make a real difference for patients with complex kidney conditions? DaVita IKC is looking for a passionate NP to join our team, helping patients navigate a challenging healthcare system while receiving holistic, integrated care in Baltimore, MD. Position Details: - Location: REMOTE. Occasional travel for meetings or trainings may be required. - Clinical Care & Evaluation: - The primary responsibility is completing Comprehensive Health Evaluations (CHEs) to assess and manage comorbid conditions while addressing medical, social, emotional, and financial needs. - Reduce hospitalizations and improve patient outcomes. - Care Management & Disease Progression: - Manage CKD patients, focusing on slowing disease progression, reducing costs, and preventing readmissions. - Utilize prescriptive authority, medication management, and diagnostic interpretation in collaboration with nephrologists and interdisciplinary teams. - Clinical Leadership: - Lead the clinical team to ensure care coordination aligns with medical treatment plans and addresses both medical and psychosocial needs. - Schedule & Benefits: - Monday–Friday, full-time, with the ability to accommodate patient and nephrology partner availability—flexibility is key. - No nights, weekends, or on-call. - Competitive pay, excellent benefits, CEU/CME reimbursement, paid license renewals, and more. Qualifications - Passion for caring for patients with complex, chronic illnesses. - Willingness to adapt as the program evolves. - Minimum 2 years’ experience as a Nurse Practitioner (NP). - Current, unrestricted NP license in state of practice; DEA license or eligibility within 90 days. - Current CPR/BLS certification. - Valid driver’s license and insurance in the state. - Intermediate computer skills (MS Word, Excel, Outlook). - Strong clinical judgment, autonomous decision-making, and expertise in managing complex comorbidities. - Positive, solution-focused attitude, committed to improving patient and team outcomes. - Home office, high-speed internet, and reliable transportation. Requirements - Experience in Value-Based Care or Population Health, including Medicare Advantage documentation and Health Risk Assessments. - 5+ years’ experience as a Family NP, Primary Care NP, or in Internal Medicine, Cardiology, Nephrology, or Endocrinology. - Experience managing population health with a focus on reducing hospitalizations. - Prior experience with Cerner or similar EHR systems. Benefits - Competitive total rewards package, which includes a 401k match. - Healthcare coverage. - A broad range of other benefits. Company Description At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.