United Fidelity Bank

• The IT Systems Risk Analyst is responsible for the identification, evaluation, and assessment of cybersecurity risks affecting United Fidelity Bank systems. • Works closely with the IT GRC Manager, IT department stakeholders, and leadership for all duties. • Produces articles, case studies, blogs, white papers and presentations on the latest technology and cybersecurity incidents. • Leverages Threat & Vulnerability Intelligence Sources to identify and evaluate potential Cybersecurity Risks to the Bank. • Conducts formal Risk Assessments using CIA / IL and other risk frameworks. • Develops Cybersecurity Risk Controls and Mitigation Plans for IT Risks and evaluates their implementation and mapping objectives. • Conducts comprehensive risk assessments for the Bank’s technology assets. • Reviews CIS Level I Configuration reports and analyses to assess risks and gaps. • Assists in reviewing, editing, and maintaining existing IT Risk documentation, controls, and mitigations.

Role Description The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. The Associate is responsible for creating tickets, opening Cancellation processes, explaining process and timelines, and providing an excellent customer service experience through all communications. Qualifications - Previous customer service phone experience not required but a plus - Minimum 1 year experience with SSC Cancellation Team - Full familiarity of cancellation processes and BPMS Cancellation workflow - Ability to handle heat cases with the utmost professionalism - Basic knowledge of Microsoft Office / basic computer skills - Understand basic accounting principles and logic - Proven skills in high stress environment Requirements - Answer phone calls and email requests regarding product cancellations - Opening ticket for new cancellation requests - Create Cancellation Processes in BPMS Workflow and obtain all necessary documentation - Maintain professionalism in all verbal and written communications - Provide resolution information and statuses on cancellation requests and escalate critical issues appropriately - Assist Cancel Team in completing Cancellation processes as needed Benefits - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Role Description Responsible for the purchases of auction vehicles for both Regions in addition to managing the purchased inventory. - Purchasing vehicles through approved rental sources - Scheduling transportation to final purchase destinations - Transferring and correctly pricing purchased unit from day one - Checking purchased inventory on a regular basis - Communicating with UVD, MP and CAAD team - Participating in TEAMS Meetings - Manage daily purchases and reporting as needed - Make sure titles are delivered to the destination store and assist with any title issues - Assist in Arbitration and Dealshield returns - Covering CAAD Appraisal queue as needed - Properly represent the company to its customers and vendors in a friendly manner - Keep current with all applicable laws - Handle Escalations - Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers - Adheres to all company policies, procedures and safety standards Qualifications - Must meet company’s requirements for employment - Two years of experience in a dealership position - Ability to read and comprehend instructions and information - Excellent communication skills, including customer service and customer care - Proficiency in MS Office, specifically Excel - Professional personal appearance - Strong customer service skills Requirements - Normal office environment - Office Auctions - Prolonged periods of personal computer usage and data entry Benefits - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Role Description The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. The Associate is responsible for creating tickets, opening Cancellation processes, explaining process and timelines and providing an excellent customer service experience through all communications. Who would I interact with? - Internal and external customers at various levels - Other SSC Departments - Fellow teammates - Management What are the day-to-day responsibilities? - Answer phone calls and email requests regarding product cancellations - Opening ticket for new cancellation requests - Create Cancellation Processes in BPMS Workflow and obtain all necessary documentation - Maintain professionalism in all verbal and written communications - Provide resolution information and statuses on cancellation requests and escalate critical issues appropriately - Assist Cancel Team in completing Cancellation processes as needed Qualifications - Previous customer service phone experience not required but a plus - Minimum 1 year experience with SSC Cancellation Team - Full familiarity of cancellation processes and BPMS Cancellation workflow - Ability to handle heat cases with the utmost professionalism - Basic knowledge of Microsoft Office / basic computer skills - Understand basic accounting principles and logic - Proven skills in high stress environment Benefits - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide Company Description AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Role Description Join our Fleet Team as a Business Development Manager for Fleet Services. This is a full-time opportunity for someone to help shape and grow a dynamic automotive service startup in the quickly growing fleet vertical. You will partner on national and regional fleet accounts with the Director of Fleet Service Sales to develop a customer-focused sales and service strategy. We are looking for a driven leader to help us grow quickly, achieve targets, and collaborate cross-functionally to deliver exceptional service with exceptional customer satisfaction. - Scale fleet service sales in relevant markets and industries: - Manage the sales funnel from prospecting and identifying leads and/or taking over pre-qualified leads from the sales development representative team. - Present service offerings, negotiate terms and conditions, and close the deals. - Understand customers’ service needs and how AutoNation Mobile Service is the most efficient and cost-effective solution. - Align service agreements with all relevant fleet staff members and related partners (i.e., fleet management companies, authorized individuals, etc.). - Attend or closely monitor initial services to ensure a smooth process. - Identify opportunities to optimize performance and maximize satisfaction of new accounts, particularly during the initial phase, working closely with both the customer and internal team members. - Work with Fleet Account Management to transition account, while supporting for retention and overall customer satisfaction. Qualifications - 5+ years of sales experience ideally in the automotive or related service industries. - Successful track record in B2B sales. - Relevant relationships in the fleet world. - A consultative sales approach and ability to conduct a needs assessment. - Experience managing a sales funnel; well-versed in Salesforce. - Strong business acumen and drive to meet and exceed sales objectives. - Excellent communication and presentation skills. - Ability to work closely with cross-functional teams to ensure a smooth onboarding process and maintain customer satisfaction. Benefits - Competitive compensation and 401k matching. - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear. - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers. - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Job Summary: The IT Systems Risk Analyst is responsible for the identification, evaluation, and assessment of cybersecurity risks affecting United Fidelity Bank systems – including hardware, software, and networking system architectures – from threats and vulnerabilities to inefficient configurations and setups. The incumbent will work closely with other functional area subject matter experts (Enterprise Risk Management, Compliance, Audit, and Information Technology) to understand, develop, and maintain United Fidelity Bank’s internal systems risk areas. Essential Job Functions include, but are not limited to: - Works closely with the IT GRC Manager, IT department stakeholders, and leadership for all duties. - Produces articles, case studies, blogs, white papers and presentations on the latest technology and cybersecurity incidents, threats, trends, and techniques for employee consumption. - Leverages Threat & Vulnerability Intelligence Sources to identify and evaluate potential Cybersecurity Risks to the Bank. - Conducts formal Risk Assessments using CIA / IL and other risk frameworks. - Develops Cybersecurity Risk Controls and Mitigation Plans for IT Risks and evaluates their implementation and mapping objectives. - Conducts comprehensive risk assessments for the Bank’s technology assets, including hardware, software, and networking assets within the Bank’s Source of Record. - Reviews CIS Level I Configuration reports and analyses to assess risks and gaps associated with departmental configuration initiatives. - Taps industry accepted vulnerability databases cross-referenced with the Bank’s systems and assets to create priority plans for the most severe threats. - Assists in reviewing, editing, and maintaining existing IT Risk documentation, controls, and mitigations, which can become outdated or factually inaccurate as new technologies emerge. - Contribute to internal system and asset Business Impact Analysis (BIA) from an IT risk perspective. - Measure risks against the Bank’s risk tolerance and review control expirations and compensations. - Reviews JML (Joiner/Mover/Leaver) Control health in the Bank’s internal systems. - Coordinates with Vendor Management concerning EULA Licensure of IT vendors. - Classifies vital statistics and data sensitivity labeling for IT systems. - Assists with BC/DR (Business Continuity/Disaster Recovery) testing and documentation. - Work with auditors and regulators for annual and/or bi-annual risk reviews. - Participate in Change Advisory as needed. - Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Skills and Abilities Required to Perform Essential Job Functions: - Demonstrable knowledge analyzing threats and vulnerabilities for inherent and residual risk. - Working knowledge of regulatory compliance frameworks, e.g., GLBA, FFIEC, or similar. - Thorough understanding of technology frameworks, e.g., NIST CSF 2.0, CIS, COBIT or similar. - Understanding of the contemporary information security threat landscape and how to protect it via industry best practice policies, standards, and written guidance. - Knowledge of cybersecurity EDR tools, risk remediation, and governance processes. - General knowledge of security systems, e.g., firewalls, IDS, WAF, NAC, and net communications. - Understanding data loss prevention, threat protection, group policy, and anti-malware tools. - Knowledge of cloud infrastructure, virtual platforms, encryption technologies, endpoint protection, network systems such as routers, load balancers, mail transport systems and cybersecurity. - Clear and concise written and verbal communication skills. - Analytical, multi-tasking, hypothetical modeling, and critical thinking skills. - Experience working with cross-functional leaders and stakeholders to devise risk mitigation plans and implement cybersecurity risk controls before evaluating their effectiveness. - Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Teams, SharePoint, and Word). Education, Experience and Qualifications: - Bachelor’s degree in a compositional, technical, or security field, preferred. - 4+ years’ work experience in systems administration, cybersecurity, GRC, or Risk. - Experience in using risk management platforms such as Optro, AuditBoard, or Archer. - Security (Sec+, CySA+, CISSP, CEH) or GRC (CRISC, CGRC) certification(s) preferred. - Banking industry experience preferred. Physical Requirements of Essential Job Functions: The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Working Conditions: - Typical office environment. - Extended viewing of computer screens. - Periodic travel between locations may be required. The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above. United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

The Employee Relations Specialist supports a positive, compliant, and high-performing work environment by managing employee relations matters, conducting investigations, helping ensure fair and consistent resolution of workplace concerns. Key Responsibilities - Manage employee relations cases from intake through resolution. - Conduct investigations involving workplace conduct, harassment, discrimination, retaliation, threats, and other policy concerns. - Provide guidance to leaders and HR Business Partners on employee relations issues, documentation, corrective action, and separations. - Assess complaints and concerns to determine risk, required response, and escalation needs. - Prepare clear, timely, and defensible case documentation, summaries, and recommendations. - Support consistent interpretation and application of company policy across assigned locations. - Maintain confidentiality and manage sensitive matters with sound judgment and professionalism. Qualifications - Bachelor’s degree in Human Resources, Business, or related field, or equivalent experience. - 3 to 5 years of employee relations, human resources, investigations, or related experience. - Experience conducting workplace investigations and managing sensitive employee issues. - Strong judgment and ability to assess facts, apply policy, and make sound recommendations. - Strong written and verbal communication skills. - Strong interviewing, conflict resolution, and documentation skills. - Ability to manage a high-volume caseload and competing priorities. - Ability to build effective partnerships with leaders, HR Partners, and cross-functional stakeholders. - Proficiency with case management systems, HR systems, and Microsoft Office tools. Exciting Benefits and Perks Await You: - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

The Employee Relations Specialist supports a positive, compliant, and high-performing work environment by managing employee relations matters, conducting investigations, helping ensure fair and consistent resolution of workplace concerns. Key Responsibilities - Manage employee relations cases from intake through resolution. - Conduct investigations involving workplace conduct, harassment, discrimination, retaliation, threats, and other policy concerns. - Provide guidance to leaders on employee relations issues, documentation, corrective action, and separations. - Assess complaints and concerns to determine risk, required response, and escalation needs. - Prepare clear, timely, and defensible case documentation, summaries, and recommendations. - Support consistent interpretation and application of company policy across assigned locations. - Maintain confidentiality and manage sensitive matters with sound judgment and professionalism. Qualifications - Bachelor’s degree in human resources, Business, or related field, or equivalent experience. - 3 to 5 years of employee relations, human resources, investigations, or related experience. - Experience conducting workplace investigations and managing sensitive employee issues. - Strong judgment and ability to assess facts, apply policy, and make sound recommendations. - Strong written and verbal communication skills. - Strong interviewing, conflict resolution, and documentation skills. - Ability to manage a high-volume caseload and competing priorities. - Ability to build effective partnerships with leaders, HR Partners, and cross-functional stakeholders. - Proficiency with case management systems, HR systems, and Microsoft Office tools. Exciting Benefits and Perks Await You: - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

The Employee Relations Specialist supports a positive, compliant, and high-performing work environment by managing employee relations matters, conducting investigations, helping ensure fair and consistent resolution of workplace concerns. - Key Responsibilities - • Manage employee relations cases from intake through resolution. - • Conduct investigations involving workplace conduct, harassment, discrimination, retaliation, threats, and other policy concerns. - • Provide guidance to leaders and HR Business Partners on employee relations issues, documentation, corrective action, and separations. - • Assess complaints and concerns to determine risk, required response, and escalation needs. - • Prepare clear, timely, and defensible case documentation, summaries, and recommendations. - • Support consistent interpretation and application of company policy across assigned locations. - • Maintain confidentiality and manage sensitive matters with sound judgment and professionalism. Qualifications - Bachelor’s degree in Human Resources, Business, or related field, or equivalent experience. - 3 to 5 years of employee relations, human resources, investigations, or related experience. - Experience conducting workplace investigations and managing sensitive employee issues. - Strong judgment and ability to assess facts, apply policy, and make sound recommendations. - Strong written and verbal communication skills. - Strong interviewing, conflict resolution, and documentation skills. - Ability to manage a high-volume caseload and competing priorities. - Ability to build effective partnerships with leaders, HR Partners, and cross-functional stakeholders. - Proficiency with case management systems, HR systems, and Microsoft Office tools. Exciting Benefits and Perks Await You: - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

The Employee Relations Specialist supports a positive, compliant, and high-performing work environment by managing employee relations matters, conducting investigations, helping ensure fair and consistent resolution of workplace concerns. Key Responsibilities - Manage employee relations cases from intake through resolution. - Conduct investigations involving workplace conduct, harassment, discrimination, retaliation, threats, and other policy concerns. - Provide guidance to leaders and HR Business Partners on employee relations issues, documentation, corrective action, and separations. - Assess complaints and concerns to determine risk, required response, and escalation needs. - Prepare clear, timely, and defensible case documentation, summaries, and recommendations. - Support consistent interpretation and application of company policy across assigned locations. - Maintain confidentiality and manage sensitive matters with sound judgment and professionalism. Qualifications - Bachelor’s degree in Human Resources, Business, or related field, or equivalent experience. - 3 to 5 years of employee relations, human resources, investigations, or related experience. - Experience conducting workplace investigations and managing sensitive employee issues. - Strong judgment and ability to assess facts, apply policy, and make sound recommendations. - Strong written and verbal communication skills. - Strong interviewing, conflict resolution, and documentation skills. - Ability to manage a high-volume caseload and competing priorities. - Ability to build effective partnerships with leaders, HR Partners, and cross-functional stakeholders. - Proficiency with case management systems, HR systems, and Microsoft Office tools. Exciting Benefits and Perks Await You: - Competitive compensation and 401k matching - Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. - Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear - Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers - Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.