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Core Engineer III
Location
United States
Posted
106 days ago
Salary
$110K - $150K / year
Seniority
Senior
Job Description
Core Engineer III
ePlus Technology Solutions
• Perform network/systems support in a Managed Services Center • Troubleshoot, isolate and diagnose common problems • Provide systems support functions for client, which includes design, development, troubleshooting, diagnosis, and problem resolution • Follow- through until issues are resolved • Maintain current, high-level technical skills in your field of expertise • Effectively communicate with both customers and other internal staff • Thoroughly document troubleshoot and resolve incidents within ticketing system • Strong attention-to-detail • Work in a team environment with the ability to function independently • Participate in on-call • Manage projects, as assigned • Ability to multi-task • Exceptional customer-focused and results-oriented attitude • Excellent written and verbal communications skills • Troubleshoot, isolate and diagnose complex network/systems problems, either alone or as part of a team • Other tasks as necessary.
Job Requirements
- Active Cisco CCNP Service Provider certification required
- 5+ years of experience in service provider role with knowledge of optics
- Firm understanding of Juniper as it relates to the service provider field
- Adept at using NCS (Cisco, Juniper, and otherwise)
- Proven history of troubleshooting complex network issues
- Familiarity with VRF technology
- Versed in routing protocols such as IS-IS, BGP, OSPF, and MPLS
- Knowledgeable with concepts such as SD-WAN, cloud networking, and network security
- Experience working with ASRs
- Background in current monitoring and management tools such as ServiceNOW
- Proficient in the use of Office 360 products such as Outlook, Word, and Excel.
Benefits
- Health insurance
- 401(k) eligibility
- Employee stock purchase program
- Various paid time off benefits (vacation, sick time, personal leave)
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