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Senior Collaboration Architect – Cisco Webex, Unified Communications
Location
California
Posted
97 days ago
Salary
$140K - $170K / year
Seniority
Senior
Job Description
Senior Collaboration Architect – Cisco Webex, Unified Communications
ePlus Technology Solutions
• Serve as a hands-on technical leader responsible for the design, implementation, and delivery of enterprise collaboration solutions • Own solutions end-to-end from technical discovery through deployment and escalation support • Design and deliver hybrid collaboration environments, with a focus on migrating customers toward cloud-based platforms • Coordinate with telecom carriers for troubleshooting, PSTN connectivity, and number porting activities. • Implement tactical plans to meet project timelines while minimizing disruption to the customer environment
Job Requirements
- 7+ years of hands-on IT experience
- 4+ years in a senior engineering or architect-level role
- Strong understanding of cloud-based collaboration and telecommunications architectures
- Knowledge of typical service provider processes and systems, end-user requirements, and the Software as a Service (SaaS) business model
- Deep hands-on experience with SBCs, PSTN connectivity, and carrier integrations
- Proven troubleshooting methodology with strong analytical and problem-solving skills
- Ability to lead customer discussions confidently and translate business requirements into technical solutions
- Professional, customer-focused demeanor with excellent verbal and written communication skills
Benefits
- full range of medical, financial, and/or other benefits
- 401(k) eligibility
- various paid time off benefits, such as vacation, sick time, and personal leave
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