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ePlus Technology Solutions logo
ePlus Technology Solutions

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Senior Collaboration Architect – Cisco Webex, Unified Communications

CommunicationsCommunicationsOtherRemoteSeniorTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

97 days ago

Salary

$140K - $170K / year

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Collaboration Architect – Cisco Webex, Unified Communications

ePlus Technology Solutions

• Serve as a hands-on technical leader responsible for the design, implementation, and delivery of enterprise collaboration solutions • Own solutions end-to-end from technical discovery through deployment and escalation support • Design and deliver hybrid collaboration environments, with a focus on migrating customers toward cloud-based platforms • Coordinate with telecom carriers for troubleshooting, PSTN connectivity, and number porting activities. • Implement tactical plans to meet project timelines while minimizing disruption to the customer environment

Job Requirements

  • 7+ years of hands-on IT experience
  • 4+ years in a senior engineering or architect-level role
  • Strong understanding of cloud-based collaboration and telecommunications architectures
  • Knowledge of typical service provider processes and systems, end-user requirements, and the Software as a Service (SaaS) business model
  • Deep hands-on experience with SBCs, PSTN connectivity, and carrier integrations
  • Proven troubleshooting methodology with strong analytical and problem-solving skills
  • Ability to lead customer discussions confidently and translate business requirements into technical solutions
  • Professional, customer-focused demeanor with excellent verbal and written communication skills

Benefits

  • full range of medical, financial, and/or other benefits
  • 401(k) eligibility
  • various paid time off benefits, such as vacation, sick time, and personal leave

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