• Own Customer.io's North America events calendar - field events, hosted dinners, sponsored conferences, and virtual sessions • Partner with the Events Manager and marketing team to define goals, audiences, formats, and success metrics • Evaluate sponsorships, speaking slots, and new opportunities aligned to our demand and pipeline goals • Own day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support • Manage registration flows, pre-event comms, and the attendee experience from first touch to follow-up • Work closely with Sales, CS, Brand, and Content to keep every event well-scoped, on-message, and supported with the right assets • Lead planning and execution of customer-focused events - hosted dinners, Suite Series experiences, and curated roundtables for our most strategic accounts • Collaborate with CS and AM to identify and invite the right customers, build post-event follow-up workflows, and capture feedback that deepens relationships and supports expansion pipeline • Identify opportunities to grow the customer event program and increase its impact on retention and advocacy • Track event performance - registrations, attendance, engagement, and pipeline impact • Share insights and recommendations to improve ROI and attendee experience • Maintain documentation, templates, and repeatable workflows that make running events more scalable

Role Description Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life-saving mission by actively engaging with current, previous, and potential donors to schedule their next blood donation at a local blood drive. What to Expect - Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. - Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals. - Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service. - Code donor records appropriately based on the information provided by donor and management. Qualifications - High School Diploma or GED required - One year of customer service experience preferred - Call center experience preferred Benefits - Medical, dental, and vision insurance - 401K + 5% company match - Tuition assistance up to $5k per year - Free basic life and AD&D insurance - Free short-and-long-term disability insurance - Paid time off - Employee Resource Groups - Recognition and perks Company Description At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Role Description Build and scale the community engine that powers Alpaca Health's growth across families, providers, and referral partners. You will be responsible for creating meaningful local presence in our core markets, fostering strong provider communities, and developing partnerships that drive awareness, referrals, and trust. This role sits at the intersection of community, marketing, partnerships, and operations. Success means that families know Alpaca in their local communities, providers feel connected and supported, and partners actively advocate for and refer to our network. What You’ll Do - Families & Local Community - Plan and execute local family-focused events across Alpaca's core markets. - Build relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups. - Represent Alpaca at resource fairs, community events, and local gatherings. - Develop repeatable playbooks for launching and growing local community presence in new markets. - Measure and improve event attendance, engagement, and referral outcomes. - Provider Community - Organize provider networking events, happy hours, and local meetups. - Coordinate Alpaca's presence at industry conferences and professional events. - Build ongoing engagement programs that help BCBAs, RBTs, and practice owners connect with one another. - Create systems for gathering provider feedback and strengthening provider retention. - Foster a strong sense of belonging among providers operating within the Alpaca ecosystem. - Partnerships - Build and manage affiliate partnerships with organizations that serve families and providers. - Identify and cultivate relationships with influencers, content creators, and community advocates. - Develop co-marketing opportunities that expand Alpaca's reach and credibility. - Track partnership performance and continuously improve ROI across channels. - Systems & Operations - Create scalable systems for event planning, sponsorships, partnerships, and community engagement. - Manage event budgets, logistics, vendors, and timelines. - Use AI and automation to increase efficiency across community operations. - Build dashboards and reporting to measure community growth, engagement, referrals, and partner performance. Success in 6 months looks like: - A thriving calendar of recurring family and provider events across Alpaca's core markets. - Strong relationships with local community organizations and referral partners. - A growing network of affiliate and influencer partnerships generating measurable referrals. - High provider engagement and participation across Alpaca-hosted communities. - Repeatable systems that allow Alpaca to launch community programs in new markets quickly and efficiently. Qualifications - You are extremely ambitious and want to build something meaningful at high velocity. - You are comfortable working harder and moving faster than most people. - You are AI-native and already use tools like Claude Code, Cursor, ChatGPT, or similar tools to build leverage in your work. - You thrive in environments with little structure and high accountability. - You are a systems thinker who instinctively turns chaos into repeatable processes. - You can manage a large volume of parallel priorities without dropping details. - You are energized by meeting people and building authentic relationships. - You are equally comfortable planning a 100-person event, attending a conference, or grabbing coffee with a local referral partner. - You have exceptional communication skills and can represent Alpaca professionally with families, providers, and community leaders. - You are willing to travel frequently to support local market growth and community-building efforts. - You have experience enabling community members to host their own events. - You care deeply about supporting clinicians, families, and locally owned healthcare businesses. - Bonus: Experience in community building, events, partnerships, healthcare, autism services, or education. Benefits - Direct exposure to company-building at an early stage. - Real ownership of critical initiatives from day one. - The opportunity to materially impact families and clinicians. - A fast learning curve that few roles can match. - Strong compensation package. - Competitive salary. - Meaningful equity. - Health benefits. - Flexible PTO. - Dinner when working late.

• Conducts complex risk assessments for insured properties and operations to inform underwriting decisions • Identifies potential risk exposures and formulates strategic recommendations to mitigate identified risks • Interprets and analyzes loss data to identify patterns and designs and implements loss prevention programs tailored to client-specific needs • Provides advanced technical guidance and conducts training for clients on safety practices and regulatory compliance • Monitors the effectiveness of loss control measures and makes strategic adjustments to enhance outcomes as needed • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports • Performs other duties as assigned.