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WorkOS is an internet company providing a developer platform that helps app-builders sell their apps to enterprise customers with only a few lines of code. Founded in 2019, the com
Developer Success Engineer
Location
United States
Posted
99 days ago
Salary
$135K / year
Seniority
Mid Level
Job Description
Developer Success Engineer
WorkOS
• Work with our users daily via Slack, email, and Zoom • Understand and be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks • Provide technical advice to developers on best practices for integrating with our API • Act as a hard + soft skill mentor and escalation point to junior members of the team • Troubleshoot any issues that arise from the developer and diagnose any blockers • Engage customers for feedback to help shape product development • Work cross-functionally within the company
Job Requirements
- 2+ years experience in a technical customer-facing support role for a developer-focused product
- Exceptional verbal and written communication skills
- Passion for educating and breaking down complicated concepts
- Quick learner and relentlessly inquisitive
Benefits
- Competitive pay
- Substantial equity grants
- Healthcare insurance (Medical, Dental and Vision) for you and your family
- 401k matching
- Wellness and fitness monthly allowances
- PTO + paid holidays + unlimited sick leave
- Autonomy and flexibility with remote work
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