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WorkOS logo
WorkOS

WorkOS is an internet company providing a developer platform that helps app-builders sell their apps to enterprise customers with only a few lines of code. Founded in 2019, the com

Developer Success Engineer

Location

United States

Posted

99 days ago

Salary

$135K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Developer Success Engineer

WorkOS

• Work with our users daily via Slack, email, and Zoom • Understand and be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks • Provide technical advice to developers on best practices for integrating with our API • Act as a hard + soft skill mentor and escalation point to junior members of the team • Troubleshoot any issues that arise from the developer and diagnose any blockers • Engage customers for feedback to help shape product development • Work cross-functionally within the company

Job Requirements

  • 2+ years experience in a technical customer-facing support role for a developer-focused product
  • Exceptional verbal and written communication skills
  • Passion for educating and breaking down complicated concepts
  • Quick learner and relentlessly inquisitive

Benefits

  • Competitive pay
  • Substantial equity grants
  • Healthcare insurance (Medical, Dental and Vision) for you and your family
  • 401k matching
  • Wellness and fitness monthly allowances
  • PTO + paid holidays + unlimited sick leave
  • Autonomy and flexibility with remote work

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