• Own the North American Institutional Solutions product and market strategy to outperform competitors in our target market, driving profitable growth and achieving full margin potential. • Provide Strategic Business Unit (SBU) leadership and strategy development within North America to drive alignment across functions to activate strategic initiatives. • Own the NPI growth plan to improve portfolio competitiveness in alignment with Product Managers, Sector Marketing, Global Marketing and Technology teams. • Drive margin improvement through product mix optimization, disciplined pricing execution, cost management, and regional supply strategy. • Facilitate strategy and profitability improvement workshops Collaborating with product managers, sales and operations to ensure the right products are made at the right assets to drive improved plant absorption. • Support pricing analysis and strategy in collaboration with Product Managers and Pricing team. • Partner with sales on key deals and proposal development to improve win rates. • Provide regional guidance and input to Sector Marketing, Sales and Global Teams with high visibility to senior management. • Play a strong role in improving overall portfolio positioning to align with sector needs and expanding the share of differentiated, higher-margin products. • Promote a culture of collaboration, accountability, and continuous improvement, supporting an environment where individuals feel empowered to contribute and grow.

• Define and execute the roadmap for a portfolio of personalization and audience products • Lead end-to-end product development—from concept through launch and iteration • Translate IQVIA’s clinical, behavioral, and engagement data into productized insights and targeting solutions • Engage directly with pharma clients, agencies, and internal commercial teams to validate product-market fit • Support go-to-market strategy, including positioning, packaging, and pricing of products • Serve as the connective layer across product, engineering, data science, and commercial teams

• Own the execution‑level product ownership of Agentic AI solutions across Proof of Concept, MVP, and Production • Translate business needs and product intent into agent‑ready user stories, workflows, and acceptance criteria • Own and maintain the Agentic AI product backlog, ensuring clarity, readiness, and alignment with delivery constraints • Define and enforce Definition of Ready and acceptance standards suitable for autonomous and human‑in‑the‑loop agent workflows • Drive backlog prioritization and refinement, balancing agent capabilities, evaluation readiness, non‑functional requirements, and delivery feasibility • Partner with AI Product Managers to support MVP scope and sequencing decisions, ensuring feasibility and readiness against value hypotheses and success KPIs • Collaborate closely with Architecture, Engineering, and UX to shape agent behavior, orchestration patterns, guardrails, and exception handling early in the lifecycle • Act as the primary execution‑time product contact for engineering teams, clarifying intent, resolving scope questions, and validating delivered outcomes • Own story acceptance and UAT, ensuring delivered agent behavior meets defined success criteria, quality expectations, and regulatory requirements • Manage the post‑release backlog for enhancements, defects, and agent tuning, informed by telemetry, user feedback, and operational insights

• Design the strategy and roadmap for evolving ranking rules and monetization products. • Translate complex business objectives into logical requirements for engineering and data teams. • Continuously analyze the performance funnel and the impact that ranking changes have on overall revenue and the sellers ecosystem. • Ensure a culture of experimentation, isolating variables to understand the true impact of each change on visibility and conversion. • Align expectations with stakeholders in commercial, pricing, and operations teams.