• Evaluate existing processes to identify inefficiencies, bottlenecks, and areas for improvement. • Develop detailed process maps and documentation to support analysis. • Identify and develop new ideas for process improvement by analyzing current processes, gathering feedback from stakeholders, and conducting research on industry best practices. • Challenge status quo thinking to see opportunities for substantial advancement where possible, instead of incremental change. • Work closely with various departments and teams to understand their needs, gather input, and build consensus on process improvement initiatives. • Develop and execute action plans for implementing process improvements. Ensure that changes are effectively communicated and adopted across the organization. • Create and maintain metrics to measure the adoption, effectiveness and ROI of process improvement initiatives. • Provide regular reports and updates to management on progress and outcomes. • Gather, analyze, and document business requirements from stakeholders to support the development of solutions that meet business needs. • Collaborate with Information Technology and other departments to develop and implement solutions that align with business requirements and improve processes. • Maintain awareness of existing technology capabilities and emerging technologies and actively pursue opportunities to employ technology to increase efficiency and lower costs. • Perform data analysis to support decision-making and identify trends, patterns, and insights that can inform process improvement initiatives. • Foster a culture of continuous improvement by encouraging employees at all levels to contribute ideas and participate in process improvement efforts. • Maintain awareness of technology solutions, third-party services and mortgage industry trends among peers that might be advantageously applied as new opportunities emerge. • Provide training and support to employees on new processes and improvements. Develop training materials and resources as needed. • Utilize project management skills to plan, execute, and monitor process improvement projects. Ensure projects are completed on time, within scope, and within budget. • Develop and implement change management strategies to ensure smooth transitions and adoption of new processes across the organization.

• Own end-to-end trade compliance business processes in accordance with the Global Trade Controls Standards • Lead the advancement and upgrade of GTS to the latest supported version • Champion automation of compliance checks through GTS–SAP S/4 integration • Establish clear decision rights, accountabilities, and hand-offs across Global Trade Controls

• Create, write, and update clear, consistent documentation for company processes, system requirements, and operational changes. • Design and build training materials tailored to different departments to help our teams grow their skills and stay aligned with company goals. • Manage our document storage and version control so the team always has the right file. • Ensure all written materials match our internal style guides and quality benchmarks.

• responsible for oversight of all regulatory compliance requirements of L3Harris with DFARS Contractor Business Systems • compiling information, preparing reports for senior leadership, reviewing data, analyzing deficiencies, and advising on various compliance requirements • preparing and submitting an array of weekly, monthly and quarterly business system reports and related information to business system owners and senior leadership • coordinating with segment compliance leads to ensure accuracy of DCMA reported information • leading meetings such as communities of practice, steering committees, training sub-committees • maintaining currency of corporate business systems policies, GC-51 and GC-52