• Independently lead and drive elluminate® implementation projects throughout the project lifecycle by consistently using PMI-compliant and eCS-required methodologies, standards and best practices • Successfully manage multiple software implementation projects simultaneously, ensuring that proper documentation is developed and maintained, that project risks are mitigated with a collaborative team approach and that client satisfaction remains at the forefront of all efforts • Collaborate with internal and external subject matter experts to deliver seamless elluminate integration, rapid system adoption and end-user utilization, and the highest quality of professional services to our client • Other duties as assigned

• Represent Clay in enterprise client calls covering deployment, integrations, performance, security, compliance, and infrastructure topics; • Act as a bridge between client stakeholders and Clay's development team; • Prepare client-facing technical documentation, including implementation approaches, platform recommendations, technical requirements, and integration overviews; • Review technical documentation before client delivery and identify gaps, inconsistencies, or missing information; • Respond to client questions regarding security, analytics, integrations, hosting, and platform capabilities; • Evaluate and document technology platform recommendations, including CMS selection and migration considerations; • Support discussions around SSO, identity management, hosting infrastructure, and deployment planning; • Facilitate release planning discussions and coordinate between client stakeholders and Clay's development team; • Conduct post-launch reviews and prepare supporting reports and documentation; • Support analytics, privacy, and localization initiatives by coordinating requirements, validating implementations, and gathering information needed for client and internal teams.

• Own the delivery of AWS, cloud transformation, AI/ML, and application modernization projects. • Manage project scope, timelines, risks, dependencies, and stakeholder expectations. • Facilitate project ceremonies, planning sessions, status reviews, and steering meetings. • Drive proactive risk identification and resolution. • Monitor project health and implement recovery plans when necessary. • Maintain strong customer relationships and ensure high customer satisfaction. • Coordinate cross-functional and distributed delivery teams. • Support AWS-funded initiatives, including MAP migration projects where applicable.

• Lead the end-to-end delivery of software development platform projects, including architecture decisions, build/buy analysis, integration planning, and production deployment • Coordinate internal resources and third-party vendors for the execution of multiple concurrent technical initiatives • Ensure that all projects are delivered on-time, within scope, and within budget • Define project scope and objectives in collaboration with business stakeholders, development teams, and technical leads, ensuring technical feasibility and strategic alignment • Develop and manage detailed project budgets, including cost forecasting, spend tracking, variance reporting, and financial escalation when constraints require adjustment • Build and maintain detailed project plans with milestones, dependencies, resource models, and critical path analysis • Manage changes to project scope, schedule, and costs using formal change control and verification techniques aligned with PMI standards • Drive cross-functional collaboration across departments, business units, and subject matter domains - including areas outside direct vertical expertise—to ensure integrated delivery outcomes • Measure and report project performance using appropriate tools, KPIs, and earned value management techniques • Perform risk identification, assessment, and mitigation planning; escalate to leadership as needed • Establish and maintain productive relationships with third-party vendors, including contract performance management and deliverable accountability