• Serve as a trusted partner and primary point of contact for enterprise customers throughout the project lifecycle. • Build strong relationships with multinational, multi-billion-dollar organizations through professionalism, communication, accountability, and consistent execution. • Lead customer-facing meetings, presentations, executive updates, and project reviews with confidence and clarity. • Experience coordinating with distributed global teams across multiple time zones. • Develop and manage comprehensive project plans, timelines, milestones, deliverables, and resource coordination across multiple concurrent projects. • Own project execution from kickoff through deployment and post-launch stabilization. • Ensure projects are delivered on time, within scope, and aligned to customer expectations and business objectives. • Coordinate cross-functional teams to ensure alignment, accountability, and successful execution. • Drive accountability across internal and external stakeholders to ensure timely delivery, issue resolution, and successful customer outcomes. • Track project risks, dependencies, action items, and deliverables while proactively identifying solutions and mitigation strategies. • Adapt project plans and priorities as business needs and customer requirements evolve. • Provide consistent, professional communication to internal leadership teams and external customer stakeholders. • Prepare and present project status reports, executive summaries, timelines, and risk assessments. • Facilitate project meetings, drive action items, and maintain momentum across teams and stakeholders. • Build alignment and trust across departments, customers, and executive leadership. • Ensure project documentation, deliverables, and communications are organized, accurate, and accessible. • Maintain a strong focus on customer satisfaction, execution quality, and continuous improvement. • Support process optimization and operational efficiencies through modern tools, automation, and AI-enabled workflows where appropriate. • Opportunity to help drive Tillster’s evolution into an AI First/Native company focused on innovation, automation, and intelligent customer experiences.

• Perform all aspects of project management for assigned projects, including scope, schedule, budget, risk, quality, and resource management • Provide leadership and strategic oversight for project teams, ensuring projects are delivered within schedule and cost constraints • Develop and maintain detailed project plans, milestones, and timelines • Identify, assess, and manage project risks and issues, implementing mitigation strategies as necessary • Ensure compliance with industry regulations, safety standards, and business policies • Monitor project performance, track key performance indicators (KPIs), and report progress to stakeholders • Negotiate contract terms and manage change orders as needed to address project scope changes or non-standard events • Mentor and guide junior project managers, sharing expertise and best practices

• responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources • Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline • Ensures project implementation as well as work packages and constraints are accurately integrated into project planning scenario • Responsible for monitoring progress and producing accurate projections • Ensures other functions have access to accurate current reports and projections and relevant reports are available for the customer • Includes direct people management responsibility including staffing and performance development • Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy • Acts as a resource for colleagues with less experience

• Engage daily with customers (BWROG members) to understand fleet needs, identify emerging issues, and shape project scope aligned with industry priorities • Lead multi-disciplinary technical teams including utility SMEs, GVH engineering, vendors, and national labs to deliver high-quality technical products and solutions • Develop and manage detailed budgets and schedules with strong discipline in estimating, tracking, and early risk identification • Support committee chairs in planning and executing committee activities, including agenda development, action item management, decision documentation, and long-term strategic planning • Represent GVH at BWROG meetings, regulatory interactions, and industry forums • Apply Lean and continuous improvement principles to strengthen internal processes, documentation quality, governance, and stakeholder communication