Serve as the initial contact for home buyers and sellers, conduct consultative conversations to assess client needs, and provide personalized support while maintaining detailed records of all interactions in CRM systems.

• Perform monthly and quarterly review of all non-U.S. indirect tax adjustments, including IOSS and OSS compliance filings. • Lead monthly review of Intrastat filings across applicable EU member states. • Review proposed monthly indirect tax journal entries and manage ERP approval of corresponding postings. • Analyze month-over-month balance sheet flux for each indirect tax account and provide a high-level comprehensive explanation of the identified variances. • Prepare monthly indirect tax movement KPI reports for VP review and presentation to Finance leaders during the month’s CFO review meeting. • Manage monthly and quarterly preparation of indirect tax reserves in accordance with applicable accounting standards. • Assist with the annual financial statement process, including reconciliations, journal entries, and support schedules. • Manage and support indirect tax audits, notices, IDRs, and controversy matters, including gathering documentation, performing reconciliations and analysis, coordinating responses, and maintaining audit trackers. • Maintain recordkeeping for indirect tax filings, indirect tax notices and audit documentation. • Monitor indirect tax legislation changes relevant to StockX, research the impact, and help drive implementation of necessary changes. • Evaluate the indirect tax implications of new international business initiatives, lead or support cross-functional implementation of process enhancements in partnership with Finance, Legal, Product, and Operations departments, and develop scalable, audit-ready compliance frameworks. • Assist with registrations, annual compliance requirements, special projects, and ad hoc requests from business partners and external advisors. • Coach, mentor, and develop tax professionals at all levels by providing regular feedback, supporting career growth, building succession plans, and fostering a culture of accountability, collaboration, and continuous learning.

• Manage and ensure compliance with Brazilian tax laws and regulations. • Provide expert advice and support on tax-related matters. • Safeguard financial integrity and ensure tax strategy aligns with business objectives. • Optimize tax position and support key business decisions through precise guidance. • Contribute to high-impact projects and continuous improvement initiatives in a collaborative team.

• Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows • Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations • Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization • Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments • Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests • Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions