HomeLight

Serve as the initial contact for home buyers and sellers, conduct consultative conversations to assess client needs, and provide personalized support while maintaining detailed records of all interactions in CRM systems.

Role Description This is a remote, part-time role (20 hours/week, Monday–Friday). Candidates must be based in the Greater Phoenix area. - Serve as the first point of contact for home buyers and sellers who have expressed interest through HomeLight. - Handle inbound (warm) leads through both incoming and outbound follow-up calls — no cold calling required. - Conduct one-on-one, consultative conversations to understand each client’s home buying or selling needs. - Build trust quickly and guide clients toward the most relevant HomeLight solutions. - Provide a high-touch, personalized experience that makes clients feel confident in their next steps. - Maintain detailed and accurate records of all client interactions in CRM systems. - Follow up thoughtfully to ensure a seamless and supportive client experience. Qualifications - Proven experience in customer-facing roles (sales, client services, or similar). - Strong communication and listening skills, with the ability to build rapport quickly. - Experience handling inbound leads or consultative conversations over the phone. - Ability to manage conversations with focus and depth (one client at a time). - Customer-first mindset with a focus on quality over volume. - Strong organizational skills and attention to detail. - Comfort using CRM systems and standard business tools. - Ability to adapt in a fast-paced, evolving environment. Benefits - Medical (Aetna or Kaiser), Dental & Vision (Guardian). - Long-Term Disability & Short-Term Disability. - Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian). - 401k (Vestwell), Life Insurance (Guardian) & Pet Insurance (Nationwide). - Commuter benefits are offered in certain locations. - PTO, including Volunteer Days to give back to your community. - Annual Anniversary Perks, including one month paid sabbaticals! - HomeLight Services to help you with buying and selling your home.

***** Fully Remote. US PST Hours ***** Who We Are We’re building the future of real estate — today. HomeLight is the essential technology platform used by hundreds of thousands of homebuyers and sellers to partner with top real estate agents and win at any step of the real estate journey, whether that’s finding a top agent, securing a competitive mortgage, or ensuring on-time, easy close. HomeLight facilitates billions of dollars of real estate on its platform every year. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success. Who You Are HomeLight, a fast-growing Series D company, is seeking a Payroll Specialist to support end-to-end payroll operations across multiple entities. This role owns accurate, timely, and compliant payroll processing while partnering closely with HR and Finance. You’ll play a key role in maintaining payroll data integrity, supporting audits, and improving payroll efficiency in a high-growth, fast-paced environment. What You’ll Do Here - Own end-to-end payroll processing for U.S. employees, including wages, taxes (federal, state, local), benefits, and garnishments - Ensure compliance with IRS regulations, FLSA, and state-specific labor laws - Manage payroll for St. Lucia–based employees, including PAYE, NIC, and statutory deductions; remain current on local labor laws - Manage payments and compliance for international contractors - Process terminations, final paychecks, incentives, gifts, and off-cycle payroll adjustments - Track leaves of absence to ensure accurate classification and pay treatment - Set up and manage employee garnishments and loans - Maintain employee and organizational data; review and approve employee-initiated changes - Monitor and respond to payroll-related inquiries - Perform payroll audits and reconciliations; identify and resolve discrepancies - Ensure accurate year-end reporting (W-2s, 1099s, and international equivalents) - Partner with HR and Finance on onboarding, offboarding, and payroll-related matters - Lead annual 401(k) audits and support payroll-related audits - Work with payroll systems to automate processes, troubleshoot issues, and support scalable operations - Monitor payroll tax law changes and review regulatory filings to mitigate compliance risk - Document and update payroll processes and procedures What You Bring - Degree in Accounting, Finance, HR, or related field preferred (or equivalent experience) - 3–5 years of payroll experience supporting multi-entity, multi-state U.S. payroll and global contractors - FCP, APA, CPP (Certified Payroll Professional) or equivalent certification required - Proficiency with Paylocity, Rippling, Cube, Deel or other similar HRIS or payroll processing systems - Strong knowledge of U.S. payroll tax regulations and international contractor compliance - Experience in a high-growth or rapidly changing environment - High attention to detail with the ability to manage multiple priorities and deadlines - Clear, professional communicator able to explain payroll concepts to non-experts Let’s chat! #Remote

*** This role is fully remote *** Who We Are We’re building the future of real estate — today. HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success. Who You Are HomeLight is looking for an Agent Success Associate to join our growing sales organization. In this role, you’ll play a critical part in expanding adoption of the HomeLight platform by engaging high-performing real estate agents and guiding them through a thoughtful, consultative onboarding experience. You’ll focus on building trust with agents, understanding their business needs, and helping them see how HomeLight can become a valuable, long-term partner. You’ll work closely with a Senior Relationship Manager (SRM) in an assigned market and take full ownership of the agent journey from first contact through successful activation, before transitioning the relationship to the SRM. This role is ideal for someone early in their sales career who brings curiosity, grit, and a desire to learn in a fast-moving tech environment. What You’ll Do Here - Proactively reach out to high-performing real estate agents across the U.S. via phone, email, and text, introducing HomeLight and building professional, consultative relationships. - Guide agents through the end-to-end onboarding process, including explaining how HomeLight referrals work, walking through contracts and platform preferences, and ensuring agents are fully set up to receive and convert leads - Serve as the primary point of contact for newly onboarded agents during their initial ramp period, helping them understand and use HomeLight tools such as our mobile app and warm transfer features. - Maintain a consistent daily outreach cadence that balances activity volume with thoughtful, high-quality conversations - Partner closely with Senior Relationship Managers to identify the right agents to onboard, share insights from agent conversations, and ensure smooth handoffs once agents are activated What You Bring - Recent college graduate interested in building a career in sales, customer success, or partnerships within a tech or real estate-adjacent company. - Strong interest in learning the real estate industry and developing consultative sales skills - Exposure to real estate is a plus (e.g., family members in the industry, internships, brokerage roles, ISAs, transaction coordinators), but not required. - Comfort with outbound communication, including phone calls, emails, and texts, and the ability to build rapport with experienced professionals. - Coachable, growth-oriented mindset with a willingness to take feedback, learn quickly, and adapt as processes evolve. - Strong sense of ownership and follow-through—you’re organized, reliable, and committed to seeing agents through the full onboarding process. - Comfort using modern tools and systems (CRM platforms like HubSpot, Zoom/Zoom Phone, mobile apps) and eagerness to learn new technology. Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request, and any accommodation will be addressed confidentially.

*** This role is fully remote *** Who We Are We’re building the future of real estate — today. HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success. Who You Are HomeLight is looking for an Agent Success Associate to join our growing sales organization. In this role, you’ll play a critical part in expanding adoption of the HomeLight platform by engaging high-performing real estate agents and guiding them through a thoughtful, consultative onboarding experience. You’ll focus on building trust with agents, understanding their business needs, and helping them see how HomeLight can become a valuable, long-term partner. You’ll work closely with a Senior Relationship Manager (SRM) in an assigned market and take full ownership of the agent journey from first contact through successful activation, before transitioning the relationship to the SRM. This role is ideal for someone early in their sales career who brings curiosity, grit, and a desire to learn in a fast-moving tech environment. What You’ll Do Here - Proactively reach out to high-performing real estate agents across the U.S. via phone, email, and text, introducing HomeLight and building professional, consultative relationships. - Guide agents through the end-to-end onboarding process, including explaining how HomeLight referrals work, walking through contracts and platform preferences, and ensuring agents are fully set up to receive and convert leads - Serve as the primary point of contact for newly onboarded agents during their initial ramp period, helping them understand and use HomeLight tools such as our mobile app and warm transfer features. - Maintain a consistent daily outreach cadence that balances activity volume with thoughtful, high-quality conversations - Partner closely with Senior Relationship Managers to identify the right agents to onboard, share insights from agent conversations, and ensure smooth handoffs once agents are activated What You Bring - Recent college graduate interested in building a career in sales, customer success, or partnerships within a tech or real estate-adjacent company. - Strong interest in learning the real estate industry and developing consultative sales skills - Exposure to real estate is a plus (e.g., family members in the industry, internships, brokerage roles, ISAs, transaction coordinators), but not required. - Comfort with outbound communication, including phone calls, emails, and texts, and the ability to build rapport with experienced professionals. - Coachable, growth-oriented mindset with a willingness to take feedback, learn quickly, and adapt as processes evolve. - Strong sense of ownership and follow-through—you’re organized, reliable, and committed to seeing agents through the full onboarding process. - Comfort using modern tools and systems (CRM platforms like HubSpot, Zoom/Zoom Phone, mobile apps) and eagerness to learn new technology. Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request, and any accommodation will be addressed confidentially.