• Lead the accessibility program for a broad portfolio of Clinical Solutions products • Set strategy, oversee execution, and guide teams to embed accessibility into product development practices • Own the Accessibility Program, assess the current compliance posture, identify gaps, and drive the program • Own conformance documentation (VPATs/ACRs) across all active products • Partner with Legal on ADA Title III obligations • Build and maintain the portfolio-level remediation roadmap • Work with product managers, engineers, and designers to embed accessibility into how we build • Coordinate a distributed network of accessibility champions embedded in product teams • Own triage for incoming accessibility issues • Work with content authoring teams to ensure alt text, captions, reading order, and PDF accessibility are built into how content is created • Define the metrics that tell leadership whether the program is working • Create the standards and guidance that raise baseline accessibility capability across product and engineering teams • Represent the program at the leadership level and in enterprise customer conversations

Role Description Are you passionate about building accessible products that serve a diverse community of clinicians and healthcare professionals? Do you thrive in leading complex, cross-functional programs that drive meaningful, measurable impact across a global product portfolio? In this role, you will lead the accessibility program for a broad portfolio of Clinical Solutions products, ensuring they meet evolving accessibility standards and support the needs of a diverse user base. You will set strategy, oversee execution, and guide teams to embed accessibility into product development practices. This position operates with high visibility and contributes directly to product quality, compliance, and customer trust. Responsibilities - Own the Accessibility Program - Assess the current compliance posture, identify gaps, and drive the program from where it is to where it needs to be. - Own conformance documentation (VPATs/ACRs) across all active products — ensuring everything is current, accurate, and ready for enterprise procurement. - Partner with Legal on ADA Title III obligations, contractual commitments, and customer inquiries; be the person who knows where the risks are before they become escalations. - Stay ahead of the legal and regulatory landscape — enforcement trends, emerging state statutes, and international equivalents for our global customer base. - Drive Cross-Functional Execution - Build and maintain the portfolio-level remediation roadmap across a large suite of products spanning physician, nursing, specialty, and patient engagement categories. - Work with product managers, engineers, and designers to embed accessibility into how we build — not as an afterthought audit, but as part of discovery, design, and delivery. - Coordinate a distributed network of accessibility champions embedded in product teams; set direction, maintain standards, and keep execution coherent across teams. - Own triage for incoming accessibility issues — from customers, audits, and legal — and drive them to resolution. - Extend Coverage to Content - Work with content authoring teams to ensure alt text, captions, reading order, and PDF accessibility are built into how content is created, not fixed after the fact. - Build Visibility and Capability - Define the metrics that tell leadership whether the program is working, and report against them consistently. - Create the standards and guidance that raise baseline accessibility capability across product and engineering teams — reducing reliance on escalation. - Be the authoritative voice on accessibility for Clinical Solutions; represent the program at the leadership level and in enterprise customer conversations. Qualifications - 6+ years in product management, with at least 2 years owning a digital accessibility or compliance program at a product-led company. - Deep working knowledge of WCAG 2.1/2.2, Section 508, and ADA Title III as applied to web and mobile software products. - Experience producing and defending VPATs / Accessibility Conformance Reports in an enterprise B2B context. - Proven ability to inherit an existing program, assess its maturity honestly, and drive measurable improvement. - Experience coordinating distributed ownership models — you've worked across teams where you influence without direct authority. - Technical fluency sufficient for credible conversations with front-end engineers on ARIA patterns, semantic HTML, keyboard navigation, and screen reader behavior. - Experience navigating Legal stakeholders and accessibility-related procurement and contractual requirements. Strong Preference - Background in health tech, SaaS, or enterprise software with a large, heterogeneous product portfolio. - Experience with content accessibility — alt text, closed captioning, PDF remediation, authoring tool compliance. - Hands-on experience with assistive technology testing (NVDA, JAWS, VoiceOver, ZoomText). - Familiarity with automated testing tooling (axe, Lighthouse, Pa11y) and CI/CD integration. - Exposure to European Accessibility Act / EN 301 549 for international product lines. - CPACC, WAS, or equivalent IAAP certification. Benefits - We promote a healthy work/life balance across the organization. - Numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. - Flexible working hours to fit your productivity needs. Salary Information U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $121,200 - $201,900. If performed in New Jersey, the base pay range is $136,213 - $217,587. If performed in Ohio, the base pay range is $109,500 - $182,700. This job is eligible for an annual incentive bonus. Company Description A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.

• Own and deliver the product roadmap for the OEM portfolio, including NCH, NVI, CPO, and related OEM programs. • Act as a hands-on coach, mentor, and role model to more junior Product Managers, while building best-in-class products for OEM clients and end users. • Serve as the primary product point of contact for OEM clients leading client-facing presentations, QBRs, and roadmap reviews in partnership with the OEM Sales team. • Partner closely with OEM Sales to translate client needs, deal commitments, and market feedback into clear product requirements and prioritized backlog items. • Understand OEM partners' and shoppers' problems in detail; define and prioritize tradeoffs between scope, schedule, cost, and business benefit to keep engineering focused on the highest-impact work. • Manage concurrent OEM programs across cross-functional teams (engineering, design, data science, analytics), maintaining clear program plans, milestones, and risk visibility. • Consistently deliver high-value, impactful work on schedule across both feature development and program deliverables. • Drive real customer and business value that shows up internally and externally, regularly and predictably. • Collaborate with cross-functional teammates to improve processes and ensure team alignment toward goals. • Contribute to team-level KPIs/OKRs; define OEM product KPIs/OKRs and monitor product health and performance against those metrics. • Establish effective, trusting relationships with key OEM clients, the OEM Sales team, and internal stakeholders. • Establish yourself as the internal expert and thought leader on the OEM product space. • Communicate roadmaps, updates, and key accomplishments effectively and broadly throughout the organization. • Work across internal teams to align on interconnected roadmaps and manage dependencies between OEM programs and platform investments.

Role Description The Digital Product Manager I is responsible for managing digital product(s) from the planning phase through deliverables coordination, execution, communication, and results tracking. - Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption, and product maturity based on product goals. - Develop and manage digital asset budget. - Manage to budget with internal partners and contract services or agencies. - Influence, inform, and engage cross-functional teams. - Provide guidance and strategy across digital products, programs, and projects. - Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital roadmap. - Work with Supervisor to manage digital asset budget. - Effectively and actively communicate successes, challenges, timelines, and project needs. - Manage digital calendar/priorities for digital products and initiatives. - Manage daily activities with external agencies and IT partners. - Ensure all digital content has approvals from required stakeholders. - Provide direction of digital strategy goals, customer experience, digital quality, and product analytics. - Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors. - Work with business partners throughout the organization to understand their goals and be able to translate that into work. - Prioritize, assign, and balance work within Agile TFS boards with Scrum, SA, and Tech leads acting as Product Owner of digital asset. - Lead through ambiguity. Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions. - Help develop product roadmaps and long-term vision for where digital is going. Define and deliver amazing customer experiences. - Stay on top of emerging digital trends and capabilities. - Own the customer experience for digital product introducing new capabilities to improve those everyday customer moments. - Utilize data and technology to elevate the customer experience. - Ensure digital product meets all regulatory and compliance. - Evaluate, validate, and communicate the business proposition associated with digital initiatives and digital products. - Initiate and lead new IoT or digital innovation projects. - Perform any other job-related duties as requested. Qualifications - Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred. - Three (3) years of professional experience in digital projects required. - Experience translating business requirements into user experience applications in support of technical specifications required. - Project planning/project management experience is required; experience leading teams and large scale projects preferred. - Digital product owner experience preferred. - HMO or Healthcare industry experience preferred. - Experience in Agile scrum ceremonies-story writing, sprint planning, daily standups and retrospectives preferred. Requirements - Familiarity with desktop and mobile web, android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic development. - Utilizes design thinking principles and methods. - Knowledge of project management tools and content management software (i.e. TFS, WordPress). - Knowledge in digital product development. - Knowledge of code languages (HTML, CSS, .NET, C#, Swift, etc.) and back-end infrastructure (web services, API or database development) a plus. - UX, UI and Human Factor experience. - Familiarity of UAT testing digital products. - Troubleshooting and problem-solving capabilities. - Solid project planning and management capabilities. - Process and/or workflow planning and design skills. - Information Architecture and Taxonomy familiarity. - Strong knowledge of best practices relative to mobile application and web development. - Proficient in Word, PowerPoint or Keynote, and Excel. - Familiarity with Google Analytics, Firebase or equivalent a plus. - Excellent oral and written communication. - Effective organization and prioritization. Benefits - Compensation Range: $72,200.00 - $115,500.00. - In addition to base compensation, you may qualify for a bonus tied to company and individual performance. - We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Working Conditions - General office environment; may be required to sit or stand for extended periods of time. - Ability to travel as required by the needs of the department.