Role Description We are seeking two experienced Sr Beaker Analysts to support the Norton LIS team on a contract basis. These consultants will play a critical role in delivering project-based work, owning initiatives from start to finish with minimal supervision. Key Responsibilities - Lead and execute Beaker-related projects independently, from initial planning through implementation and support. - Collaborate with stakeholders to understand project scope, requirements, and deliverables. - Configure, optimize, and support Epic Beaker modules, primarily within AP and CP workflows. - Provide subject matter expertise in laboratory information systems and best practices. - Troubleshoot issues, identify solutions, and ensure successful project outcomes. - Work cross-functionally with internal Norton teams, providing guidance and insight as needed. Qualifications - Epic Beaker Certification (CP and/or AP required). - Strong experience as a Sr-level Beaker consultant in complex healthcare environments. - Proven ability to independently manage and deliver full-cycle projects with minimal direction. - Deep experience in Anatomic Pathology (AP) workflows. - Experience with Digital Imaging (DI) and Somatic testing strongly preferred. - Excellent problem-solving, communication, and stakeholder engagement skills. Requirements - Must be Epic Beaker certified. - Candidates with stronger Beaker AP experience are preferred. - Must have certifications in Epic Beaker CP and AP. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 23, 2026.

Role Description As a Senior Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Here are the details on this position: - Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas. - Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support. - Be a knowledgeable bridge between clients, project managers, and technical staff to define, document, and share business requirements and expected impact. - Work with the client to develop business specs at the start of a technical project. - Analyze, plan, design, document, or make recommendations to improve business processes to support client’s technology goals. - Help verify that all requirements have been met by approving and validating test results. - Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work. Qualifications - 6 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. - Knowledge of computer programming concepts such as configuration, development, and batch processing. - Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools. - Strong client communication skills translating client needs to actionable objectives. - Strong analytical and business process re-engineering skills. - Strong executive presence and communication skills to deliver messages to business leaders, clients, and technical personnel. - A leader who motivates others to action and communicates key technical ideas in a digestible way. Requirements - Fully remote options from Contiguous US locations only. - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The deadline to submit applications for this posting is June 26, 2026. - The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - A variety of leadership and technical development academies to help build your skills and capabilities.

• Lead end-to-end data analysis efforts including development, assessment, monitoring, and delivery of reporting solutions • Partner with business stakeholders to understand needs, define requirements, and deliver actionable insights that support decision making • Design, build, and maintain standard and custom reporting for clients, brokers, sales, and internal partners • Manage and prioritize reporting requests, ensuring clear communication, documentation, and timely delivery • Translate business needs into technical requirements and oversee testing, validation, and implementation of reporting solutions • Build deep knowledge across products, systems, and data sources to act as a trusted subject matter expert • Collaborate across teams in a matrixed environment to drive continuous improvement and innovation

Role Description Buscamos un nuevo GIGAnte que se integré a nuestro equipo como Analista de Atención al Cliente Junior. Serás responsable por: - Brindar información sobre los productos y servicios que ofrece la empresa. - Recibir nuevos requerimientos y sugerencias de funcionalidad. - Dar seguimiento a las dudas de los clientes y registrar sus actividades dentro de nuestra herramienta de gestión. - Contribuir al diseño y construcción de la mejor experiencia, transformando insights en acciones, fomentando nuestra cultura de mejora continua. - Alcanzar los objetivos mensuales establecidos por el área ayudando activamente a mantener altos los niveles de satisfacción del cliente. - Gestionar tu desempeño de acuerdo con los indicadores de performance definidos para cada proyecto, asegurando el cumplimiento de los objetivos de calidad, productividad y experiencia del cliente. Qualifications - Experiencia en atención al cliente. - Educación secundaria. - Nivel de español e inglés avanzado oral y escrito. - Manejo del computador y herramientas como Office, email, internet, etc. - Buena comunicación oral y escrita. - Excelente gramática. - Conocimientos de la herramienta Dynamics Contact Center. - Vivir en Río de Janeiro, Ciudad de México, Veracruz, Monterrey o Puebla. - Responsabilidad y ética profesional, pasión por aprender, trabajo en equipo y buenas relaciones interpersonales. - Conocimientos de portugués serán considerados un diferencial, aunque no son un requisito para la posición. Benefits - Un emocionante viaje de crecimiento y una ambición interminable de desarrollarse como empresa. - Una cultura de trabajo amigable, solidaria y humilde donde el equipo siempre es lo primero. - Oportunidades de desarrollo profesional y crecimiento personal. - Colegas apasionados, de alto rendimiento y genuinos. - Nos preocupamos por lo importante: resultados y bienestar. - Programa de referidos: disfruta de una recompensa increíble si recomiendas a un amigo o colega a GIGA IT y lo contratamos. - Horario de trabajo: Lunes a Viernes, de 8 a 17 hs. - A convenir. - Festivos locales. - PTO de 15 días hábiles y programa de flexibilidad. - Trabajo remoto: ¡Puedes trabajar desde cualquier lugar! - Notebook. Company Description Creemos que nuestro valor diferencial radica en nuestro capital humano, construyendo una relación duradera más allá de los simples entregables. Serás parte de una empresa latinoamericana con equipos expertos que pueden enriquecer tus conocimientos. Gracias a nuestra forma flexible de trabajar, aprovechamos el talento de nuestros colaboradores ubicados en diferentes regiones del mundo. - Confiable: Construimos relaciones de confianza y legítimas con nuestros clientes externos e internos. - Adaptables: Somos flexibles para adaptarnos a entornos complejos. - Apasionados: Amamos lo que hacemos. - Comprometidos: Nos comprometemos a actuar con responsabilidad y eficiencia en cada paso del camino. ¿Sientes que este es un desafío emocionante para ti? Entonces, no dudes en aplicar. Estamos ansiosos por conocerte y crecer juntos 🚀