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Sage X3 Program Manager
Location
United States
Posted
10 hours ago
Salary
$110K - $135K / year
Seniority
Senior
Job Description
Sage X3 Program Manager
Net at Work
• Collaborate with Sales Team and Practice Leadership in representing our delivery methodology and engagement model to assigned portfolio of clients. • Develop Statements of Work for client initiatives including scope definition, budget, and high-level timeline objectives. • Ensure that the delivery team has all information necessary for a successful engagement. • Collaborate with the delivery team in defining engagement model and delivery methods, providing leadership and stability through the lifecycle of the customer relationship. • Monitor engagement performance and present the implementation success, challenges, and results in a consultative manner. • Ensure that the vision for projects is clearly defined and understood by the entire delivery team, validating that it aligns with client business strategy. • Lead the vision and execution of Roadmap engagements and make sure they are staffed adequately for meeting goals and objectives. • Provide guidance, mentorship, and support to your project teams to enable their success throughout the project. • Assign and supervise Project Managers to participate, when necessary, in communication with client project sponsors regarding status, identifying and mitigating risks, change, open issues, work requests, etc. • Assist Project Managers with project and resource planning, issue and risk management, stakeholder management, and development and delivery of effective communication. • Manage all escalations within portfolio. • Establish regular communication with client Project Sponsors to communicate status, risks, change, and to provide strategic guidance and stay in tune with potential changes to client business needs. • Perform project governance and deliverable audits within assigned portfolio, as well as projects outside of your portfolio. • Identify areas of need for continuous improvement of Net at Work delivery methods, standards and best practices. • Provide excellent service and build ongoing, trusting relationships with clients to drive collective client and team success. • Measure success achievement with the client post implementation. • Identify additional opportunities within your client portfolio, and coordinate with sales and practice leadership on opportunity management, successful engagement, and quality delivery.
Job Requirements
- Proven experience leading at least five (5) successful full lifecycle ERP Implementations with budgets of over $500K in service.
- 5+ years of direct work experience in a project leadership capacity including all aspects of process development and project lifecycle execution.
- Experience directly managing and mentoring team members preferred.
- Strong understanding of organizational change management considerations for ERP or large technology projects.
- Excellent written and verbal communication skills with audiences of all levels.
- Ability to present project status, risks, issues, analysis, and strategic recommendations to Client Executive sponsorship, project management and other stakeholders.
- Strong technical aptitude.
- Solid interpersonal skills, and ability to establish and maintain effective working relationships within and outside of Net at Work.
- Ability to work primarily independently and concurrently manage multiple projects.
- Ability to work collaboratively for the best interests of the business and the team.
- Ability to communicate effectively in both spoken and written English.
- Strong Microsoft Office skills.
Benefits
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
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