• Act as the team's operational leader and the Senior Manager's closest extension — the go-to for escalations, the standard-setter for quality, and the primary mentor for Associates and Specialists • Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership — aligning on Deal Desk priorities and surfacing team needs and blockers • Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions • Oversee deal approval processes and pricing compliance, stepping in on escalations and exceptions that require senior judgment • Ensure the team maintains SLA standards, stepping in to unblock or resolve complex or time-sensitive cases as needed • Act as the eyes and ears of the Sales team — proactively identifying deal friction, recurring blockers, and emerging risks before they escalate • Own the working relationship with Legal and Finance on behalf of the Senior Manager — aligning on policy, setting expectations, and ensuring the team has the guidance needed to handle non-standard situations independently • Develop and maintain deal playbooks and sales enablement resources, ensuring the Sales team has the guidance they need before they need to ask • Build and scale automated workflows that reduce manual effort and allow the team to focus on higher-value work • Track Deal Desk performance metrics and deal trends, translating data into actionable recommendations and feeding directly into the Senior Manager's planning and prioritisation • Act as the Senior Manager's operational extension — driving the Deal Desk improvement roadmap across processes, tooling, automation, and policy, and leading initiatives through to execution • Support month-end and quarter-end close operations to ensure smooth and accurate deal execution

Role Description The Data Center Operations Manager is responsible for planning, executing, and optimizing field and project operations related to data center deployment services across multiple project sites and customers. This role oversees workforce management, project execution, operational readiness, customer coordination, safety compliance, quality performance, and continuous improvement initiatives in mission-critical environments. - Lead field and project operations for data center deployments, expansions, fit-outs, upgrades, and infrastructure installation projects. - Oversee rack and stack deployments, structured cabling, low voltage installations, electrical systems, conveyance systems, grounding, power distribution equipment, HVAC support activities, and related mission-critical infrastructure work. - Manage field teams, deployment leads, subcontractor coordination, and vendor activities to support successful project execution. - Forecast labor requirements and workforce scaling needs based on project pipeline and deployment demand. - Balance workforce utilization, crew structures, training initiatives, and bench management to support operational efficiency and deployment readiness. - Partner with project management, quality assurance, customers, vendors, and field leadership teams to support project execution and operational performance. - Translate project scope and customer requirements into executable field deployment plans, schedules, logistics coordination, and readiness activities. - Enforce Company safety policies, OSHA requirements, NFPA 70E standards, and customer safety expectations across all project sites. - Ensure execution of JSOs, JHAs, lockout/tagout procedures, PPE requirements, hot work controls, and stop work authority procedures. - Support quality assurance initiatives and partner with quality leadership to reduce punch list items, rework, and installation deficiencies. - Monitor and manage operational KPIs, labor costs, productivity metrics, resource utilization, and project financial performance. - Track operational performance metrics including cost per rack, port, row, room, cable installation productivity, installation quality, and rework reduction initiatives. - Serve as an escalation point for operational, customer, scheduling, and field execution issues. - Build and maintain relationships with customers, general contractors, OEMs, vendors, and project stakeholders. - Participate in customer meetings, OAC (Owner-Architect-Contractor) meetings, operational reviews, and deployment planning sessions. - Develop and maintain deployment standards, operational playbooks, workflows, installation methods, and best practices to support scalable field operations. - Support expansion into new deployment services, technologies, regions, and operational capabilities. - Oversee operations in live data center and mission-critical environments while ensuring adherence to operational controls, change management procedures, and contingency planning requirements. - Support multi-site deployments, multi-team builds, and large-scale rack deployment projects across regional and national markets. - Utilize operational and project management tools including Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related systems. - Follow all Company safety policies, customer site requirements, and established safe work practices at all times. - Maintain accurate operational reporting, forecasting, and administrative records. - Travel regularly to job sites, which may include overnight stays. - Other duties as assigned. Qualifications - Associate or bachelor’s degree in a relevant field from an accredited four-year college or university, or equivalent combination of education and experience. - Eight to twelve years of experience in data center construction, deployment, commissioning, telecommunications, electrical, or mission-critical environments. - Experience managing field operations, deployment teams, or multi-site projects. - Experience supporting rack and stack, structured cabling, electrical infrastructure, low voltage systems, fiber installations, mechanical systems, or mission-critical infrastructure projects. - Experience working in enterprise, colocation, hyperscale, telecom, modular, or edge data center environments. - Experience managing multiple field crews and subcontractors across concurrent projects. - Experience supporting operational planning, workforce forecasting, and resource management. Requirements - Computer and Microsoft Office proficiency. - Strong understanding of data center infrastructure, mission-critical environments, and deployment operations. - Knowledge of rack and stack deployments, structured cabling systems, electrical infrastructure, low voltage systems, fiber backbone installations, grounding, and power distribution systems. - Understanding of operational controls, change management, contingency planning, and live environment work practices. - Knowledge of OSHA, NFPA 70E, lockout/tagout procedures, PPE requirements, and data center safety standards. - Ability to read and interpret construction drawings, floor plans, one-line diagrams, schedules, and project documentation. - Experience using Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related operational management tools. - Understanding of commissioning coordination, turnover readiness, QA processes, and installation quality standards. - Familiarity with BIM (Building Information Modeling) concepts. Soft Skills - Consistently demonstrates reliability, professionalism, and accountability. - Strong leadership and operational management skills. - Excellent communication with customers, subcontractors, vendors, and internal stakeholders. - Strong organizational, planning, and workforce coordination abilities. - Ability to effectively manage competing priorities in fast-paced deployment environments. - Strong problem-solving and decision-making skills in field and operational settings. - Ability to identify operational risks and drive resolution of field issues. - Strong attention to detail and commitment to operational excellence and quality execution. - Ability to lead and develop field teams and operational processes. - Ability to build collaborative relationships across multiple functional teams and stakeholders. Physical Requirements - Must be able to pass pre-employment screening that includes background and drug testing. - Must have a valid driver’s license and a driving record that meets Company requirements. - Ability to lift and carry up to 50 pounds regularly. - Ability to stand, bend, climb, and work overhead for extended periods. - Ability to safely use ladders, lifts, and basic hand tools. - Ability to work in active construction and live data center environments. - Ability to wear the required personal protective equipment (PPE). - Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required. - Ability to travel regionally and nationally up to 75% of the time. Benefits - Medical, Dental, & Vision Benefits: We've got your health covered. - Short- & Long-Term Disability Benefits: Protection when you need it most. - Company Paid Basic Life Insurance: Additional voluntary benefits are available. - Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones. - Flexible Spending Accounts: Manage your finances with flexibility. - Employee Assistance Program (EAP): Support when life throws challenges your way. - Wellness Program: Resources and programs designed to support your overall health and well-being. - 401(K) with Company match: Building your financial future with us. - Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance. - Paid Parental & Paid Maternity Leave: Supporting your family is our priority. - Military Differential Pay: Income protection for employees serving in the military. - Employee Referral Program: Share the opportunities and reap the rewards. - Company Discount Program: Enjoy savings on everyday expenses. - Legal Assistance: Affordable legal support for employees.

Role Description An exciting opportunity has arisen for a qualified BREEAM Assessor to join a growing consultancy that is looking to expand its service offering and establish a dedicated sustainability division. The successful candidate will play a pivotal role in introducing and developing BREEAM assessment services within the business. This position is ideal for an experienced and motivated professional who is looking for the opportunity to build and shape a new service line, with the potential to grow and lead a team as the department develops. - Deliver BREEAM assessments across a range of development projects. - Provide sustainability advice and guidance to clients and project teams. - Manage BREEAM certification processes from inception through to completion. - Develop internal procedures, templates, and best practices for BREEAM delivery. - Support business development activities and help identify opportunities for service growth. - Collaborate with internal teams to integrate sustainability services into existing offerings. - Assist in the future recruitment and development of a sustainability team. Qualifications - Qualified and licensed BREEAM Assessor. - Previous experience delivering BREEAM assessments across multiple project types. - Strong understanding of UK sustainability and environmental standards. - Excellent communication and client-facing skills. - Ability to work independently and take ownership of developing a new service area. - Ambitious and entrepreneurial mindset with an interest in building and growing a team. Benefits - Fully remote working arrangement. - Opportunity to establish and lead a new service offering. - Career progression into a team leadership role. - Competitive salary of £35,000 - £40,000 depending on experience. - Supportive and growing business environment. Company Description

• Function Leadership: You stand up, document, and continuously improve Power Digital’s MLR operations methodology, setting the standards and workflows that govern how regulated content moves through review. • Team Leadership & Coaching: You build, lead, and develop a small operations team, including offshore executors, balancing capacity against demand and coaching for quality, speed, and compliance accuracy. • Veeva PromoMats Ownership: You own the Veeva Vault PromoMats environment — claims library architecture, modular content strategy, reference stewardship, 2253 submission packaging, and integration with creative and media workflows. • Client & Stakeholder Leadership: You serve as the senior operational partner to clients’ medical, legal, and regulatory teams, leading review-process alignment and protecting launch timelines across the portfolio. • Employ AI technologies to enhance and optimize business processes. • Utilize and leverage Power Digital’s Nova ecosystem as it relates to your department. • Other applicable or related duties as assigned.