Be twice as good and prove it
Account Manager
Location
United States
Posted
101 days ago
Salary
$4 - $7 / hour
Seniority
Senior
Job Description
Account Manager
Citiside Property Management
• Build and maintain strong, long-lasting relationships with key stakeholders and executive sponsors. • Monitor client health and engagement to ensure high retention rates and prevent churn. • Identify opportunities for upselling and cross-selling to help clients achieve their business goals while increasing company revenue. • Guide new clients through the onboarding process and act as a liaison between the client and internal technical/product teams. • Prepare and present regular reports on account status, milestones, and ROI to both clients and internal leadership. • Manage contract renewals and lead negotiations to ensure mutually beneficial terms.
Job Requirements
- 3+ years of experience in Account Management, Customer Success, or Sales (B2B experience preferred).
- Exceptional verbal and written communication skills in English; ability to present complex ideas clearly to C-level executives.
- Proactive mindset with the ability to anticipate client needs and provide creative solutions.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and project management tools.
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
Related Guides
Related Job Pages
More Account Manager Jobs
• Lead and manage the major gifts program, ensuring fundraising goals are met and exceeded. • Coach and mentor a team of internal frontline fundraisers to build long-term, sustainable donor relationships. • Host donor strategy meetings and provide ongoing performance feedback and professional development. • Ensure each major donor and prospect has a clear, customized engagement strategy. • Maintain accurate revenue projections and adjust strategies as donor circumstances evolve. • Partner with Development Operations to ensure timely and accurate data entry and reporting. • Collaborate with Strategic Partnership Advisors and senior leaders to expand and strengthen prospecting efforts. • Prioritize general operating support while also securing funds for special projects. • Partner with internal teams to identify and solicit donors for RFPs, special initiatives, and a mission campaign. • Manage a personal portfolio of major donors and prospects nationwide. • Cultivate, solicit, and steward gifts of $25,000+, with a focus on $50,000+ donors. • Develop and structure complex and planned gifts aligned with donor interests and SPN priorities. • Maintain deep knowledge of SPN’s programs, funding priorities, and strategic objectives. • Participate in opportunities to share fundraising best practices with affiliate development leaders to help the Network raise more money.
Strategic Account Manager – Nearshore Software Development
Growth Acceleration PartnersConsult • Design • Build • Modernize
• Serve as the primary commercial and strategic point of contact for a portfolio of GAP’s key North American customers, including technology, data, AI and Agentic transformation stakeholders. • Grow accounts profitably through upsell and cross-sell of GAP’s offerings, including nearshore software development, data and analytics, AI and Agentic transformation, cloud and application services. • Build and maintain strong, customer-centric relationships, positioning GAP as a strategic technology partner and trusted advisor on how to scale smarter with nearshore teams and AI and Agentic transformation–enabled solutions. • Lead commercial negotiations, renewals and expansions with client procurement and executive leadership, aligning deal structures to client value, outcomes and GAP margin targets. • Partner closely with GAP Delivery Directors and Engagement Managers to ensure timely, high-quality delivery, proactively managing expectations, risks and dependencies across teams and time zones. • Collaborate with new business sales to smoothly transition wins into long-term key accounts, shaping account plans and multi-year roadmaps. • Identify, validate and develop new opportunities within client organizations (business units, product lines, regions) and within active engagements, including pilots, PoCs and scaled delivery programs to drive expansion revenue. • Capture lessons learned from your portfolio and feed them back into GAP’s offerings, playbooks and Centers of Excellence in software, data and AI and Agentic transformation. • Generate referenceable customer success stories, testimonials and referrals that drive net-new business and support marketing and sales motions. • Support Delivery in resolving issues or escalations, aligning stakeholders and driving recovery plans that maintain trust and long-term partnership. • Forecast and track key account metrics such as revenue, contribution margin, CSAT, NPS and team utilization, using GAP’s CRM and reporting tools with high data quality. • Prepare and present executive-ready account plans and QBR/MBR materials summarizing results, roadmap, opportunities, risks and stakeholder sentiment. • Initiate and lead recurring business reviews with client and GAP stakeholders to provide visibility into value delivered, progress against goals and next-step growth initiatives. • Model GAP’s values: low ego, high accountability, growth mindset, and commitment to helping teammates and clients succeed.
• Support the Marketing and Advertiser Services teams with daily tasks; • Build and grow relationships with publishers to increase revenue through campaign optimization and negotiation of opportunities; • Provide excellent and timely communication with clients via phone, email, IM, and direct contact; • Meet and exceed individual and company sales goals and targets; • Understand publisher promotion methods and ensure adherence to advertiser requirements and restrictions; • Ensure payouts, creatives, and promotions are accurate and compliant; • Document all publisher activity and communications in CRM for management visibility; • Stay current on industry trends, terminology, products, and opportunities; • Foster a positive and professional team culture through reliability, collaboration, and initiative;
• Own the full sales cycle from prospecting to close for large 5-6+ figure school district deals. • Execute the go-to-market strategy for selling brightwheel’s Experience Curriculum and Assessments at the district and school level • Develop strong relationships with decision-makers across K-12 districts — from principals, curriculum directors to superintendents. • Pioneer and refine a scalable sales process for this motion, including target account strategies and stakeholder mapping. • Manage complex, consultative sales processes with resilience; navigate long timelines and multiple key stakeholders. • Consistently meet or exceed quota and other key performance metrics. • Contribute to team development by sharing insights, materials, and best practices.




