• Manage and advance affirmative and defensive litigation matters, including tracking case status, deadlines, and critical next steps • Partner closely with the Senior Legal Operations Specialist in preparing case files, organizing matter documentation, and maintaining accurate records across active matters • Work closely with outside counsel to gather materials, respond to requests, and help advance cases through each stage of the litigation lifecycle • Coordinate internally with relevant teams (e.g., Operations, Finance, Servicing) to collect information and documentation needed for legal matters • Support the Legal Department in deploying, managing, and improving tools, technology systems, and organizational workflows that drive team efficiency • Master and utilize Lendbuzz’s proprietary tools and cloud platforms as a central part of daily data workflows • Draft and review routine legal correspondence, demand letters, and other matter-related documents under attorney supervision • Help maintain the Legal Department’s matter management systems, calendars, and filing structures • Assist with additional and cross-functional legal projects and department initiatives as needed

• Supporting businesses of different sizes across a variety of sectors • Working on client and internal projects as teams, collaborating, sharing ideas and enjoying each other’s company • Leading matters and managing client relationships • Delivering pragmatic, commercially minded advice

Advise on transactional matters, including contracts and grants; draft legislation and regulations; ensure compliance with environmental laws; and represent the Commission in administrative proceedings.

• Answer new intake calls and follow up on pending leads promptly and professionally. • Conduct intake interviews in Spanish and English. • Document all relevant case details accurately and completely. • Evaluate and qualify potential personal injury cases based on the law firm’s intake criteria. • Provide a professional, empathetic, and client-focused experience during every interaction. • Enter client data and case information into the case management system with accuracy. • Prepare and send sign-up documents to prospective clients. • Follow up to ensure timely completion of required documents. • Maintain accurate and up-to-date client records. • Serve as the first point of contact for prospective clients. • Answer basic questions about the personal injury process and retainer agreements. • Support bilingual communication between clients and the legal team as needed. • Escalate complex questions or case concerns to the appropriate team members. • Review intake activity and metrics to identify opportunities for improvement. • Help improve client intake workflows and follow-up processes. • Maintain confidentiality and follow ethical standards at all times.