Title: Librarian, Reference Associate locations Remote time type Part time job requisition id R30551 Job Description: Academic reference librarian. This part time professional role provides and promotes effective delivery of virtual reference services that facilitate student development and achievement of learning outcomes. This position is highly customer focused and is often the first point of contact with the library staff. This position reports to the Supervisor – Reference Services and works cooperatively with other library staff to support library services. Essential Duties & Responsibilities: Provide reference and research services for learners, faculty and staff, and assist users in developing effective skills, competencies, and strategies using library databases and other online resources. Reference: - Assess the nature of reference queries to determine desired information need. - Assist learners, faculty, and staff in using library resources and services, including instructional and technical assistance in established modes: phone, email, chat, etc. - Demonstrate initiative in promoting and maintaining learner-and-customer focused services and culture. Promote library services and instruction. - Troubleshoot technical library problems with learners and work towards immediate resolution or accurate escalation. Operational Tools & Resources: - Update and maintain library instruction resources, team training materials and operational job aids. This includes library guides, FAQ’s, internal tracking lists on SharePoint, etc. Professional Development & Team Collaboration: - Attend scheduled 1:1 meetings with supervisor. - Participate in team training and personal development opportunities as time allows. - Remain current on technologies or trends that enhance teaching and learning as time allows. - Create annual goals and provide feedback on your performance. Job Skills: - Strong commitment to customer service. - Experience working with adult learners and delivering reference services to a diverse population. - Ability to work effectively both independently and as a team member with diverse faculty, staff and learners in a dynamic, rapidly changing environment. - Ability to spend majority of time interacting with people via phone and computer. - Knowledge of library research and online searching. - Strong organizational and analytical skills, commitment to accuracy and attention to detail. - Excellent interpersonal, written and verbal communication skills. - Demonstrated ability using Microsoft Office computer applications. Experience with SnagIT, Libguides, Kaltura and Captivate preferred. - Evening and weekend hours will be required. - Demonstrated ability to locate, understand, and interpret bibliographic citations. - Demonstrates initiative and responsibility. - Demonstrated ability to prioritize and meet deadlines. Work Experience: - One to three years of relevant reference librarian experience in an academic library preferred. Education: - A Master of Librarian & Information Science (MLIS) or a Master of Library Science (MLS) from ALA accredited institution (required). Other: - Broadband or high-speed internet connection required. (No Satellite internet). - Must be able to spend significant time working at a computer and on the phone using a headset. - Work location: Remote or virtual (work from home). - Note: Job responsibilities are subject to change based on business needs. - Specific Hours: Very part-time role of (10) hours per week. - Must be able to work the following required hours (non-negotiable): One of the following weekend days: Sunday: 11 am to 8 pm Central One of the following evenings: Monday: 6 to 8 pm Central SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $22.25 - $33.75 - Hourly

Title: Economics and Management Librarian Location: Kline Tower Hybrid Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!     Overview Under the direction of the Associate Director, Research Engagement in the Department of Data and Research Innovation, the Economics and Management Librarian is part of a two-person team with primary responsibility for need finding and relationship building with faculty, students, researchers, staff, and practitioners in economics and management related interdisciplinary programs. They design and deliver specialized research services and explore new models for engaging with and facilitating support throughout the research lifecycle.   Research Engagement consists of three teams that serve Yale’s Social Science and Science departments, schools, and research centers. Using a collaborative, user-focused workflow emphasizing efficiency, responsiveness, and adaptability, the group creates and delivers programs that support the full research lifecycle and accelerate research and practice. Each team is responsible for understanding needs and trends in their areas of focus and lends their expertise to programs and services offered by the Data and Research Innovation department.   The Economics and Management Librarian’s key areas of support include research consultations, research data support, scholarly profiles and research impact, and building community through common research methods and tools. Each team member serves as a knowledgeable resource, connecting faculty, students, staff, and researchers with relevant collections, services, and experts. They will work collaboratively with the Computational Methods and Data team to support data-intensive research.   The Economics and Management Librarian partners with appropriate staff in other Yale Library units to complete high-impact projects and deliver services, collections, and events. Key partners may be found in Learning and Student Success, Scholarly Communication and Collection Strategy, Arts and Humanities, and the Cushing/Whitney Medical Library. The incumbent will also develop relationships and partnerships with relevant social science academic departments, schools, institutes, and centers.   The Economics and Management Librarian participates in Yale Library planning, committees, and task forces; and engages in campus, regional, and national organizations and collaborative activities. The incumbent is expected to participate in professional activities outside of Yale and to monitor developments and best practices elsewhere to help ensure the excellence of Yale’s research and learning program.   Yale Library serves a diverse staff, campus, local, and global community and is deeply committed to advancing its goals for equity, inclusion, and accessibility. This commitment is reflected in our mission, strategic directions, staff values, initiatives, and scholarly activity. To support our goals for staff recruitment, retention, and development, Yale Library invites applications from candidates whose philosophies align with these commitments and who have demonstrated success with supporting diversity and inclusion through their work, service, research, and/or teaching.   This position will be assigned a rank of Librarian 2 to Librarian 3 based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: http://bot.ly/YULRanksPromotions. The budgeted salary range for this position is $75-90K.   Required Skills and Abilities 1. Demonstrated excellent oral, written, and interpersonal communication skills. 2. Demonstrated ability to provide high quality, user-centered services, preferably in an academic library setting. 3. Demonstrated ability to identify, search, and instruct researchers in the use of economics, business, and management information resources. 4. Demonstrated ability to find and use economic, financial, and related data to support interdisciplinary research. 5. Demonstrated ability to work collegially and cooperatively within and across organizations.   Preferred Skills and Abilities 1. Fluency with one or more common tools or programming languages used by researchers to work with economic, business, and financial data, e.g. Excel, SAS, R, STATA, Python, etc. 2. Experience with reviewing and negotiating licenses for research datasets. 3. Experience with graduate-level instruction.   Principal Responsibilities     1.    Provides research support to students, faculty, and staff in academic departments, schools, and research centers through consultations, instruction sessions, and in-person and virtual reference services.  2.    Designs and delivers workshops and instructional sessions to support economics and business-related disciplines. 3.    Creates accessible learning materials such as written guides, tutorials, and interactive modules for independent learning. 4.    Provides research support for economics and business datasets and databases such as recommending a resource appropriate to a researcher’s stated interest or demonstrating how to access qualitative and quantitative data within subscription databases. 5.    Supports collection development through robust user engagement efforts, communicating student, faculty, and practitioner needs to relevant library departments and contributing to license review when necessary.  6.    Participates in departmental assessment, evaluation, and reporting initiatives.  7.    Participates in library and department-wide planning, committees, and work groups, and engages in campus, regional and national professional organizations, and collaborative activities. Monitors developments and best practices elsewhere to help ensure the excellence of Yale’s collections and research support services. 8.    May be required to assist with disaster recovery efforts. 9.    May be assigned to work at any Yale University location.  10.  May perform other duties as assigned.   Required Education and Experience 1.    A master’s degree from an ALA-accredited library school or equivalent degree or other relevant advanced academic degree.  2.    Background in economics, management, social science, or other relevant field. 3.    Familiarity with a major financial data product, including but not limited to: WRDS, Bloomberg, Refinitiv Workspace, CapitalIQ, Datastream, FactSet, etc.  4.    Experience in or knowledge of social science research methodologies and tools. 5.    Experience designing and delivering instruction. 6.    Experience designing projects and bringing them to a conclusion in a timely fashion. 7.    Experience working collaboratively and independently with varied groups within a complex organization.  Job Category Professional Bargaining Unit NON Compensation Grade Library Compensation Grade Profile (LIB) Salary Range $68,000.00 - $145,250.00 Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

Advise on transactional matters, including contracts and grants; draft legislation and regulations; ensure compliance with environmental laws; and represent the Commission in administrative proceedings.

• Answer new intake calls and follow up on pending leads promptly and professionally. • Conduct intake interviews in Spanish and English. • Document all relevant case details accurately and completely. • Evaluate and qualify potential personal injury cases based on the law firm’s intake criteria. • Provide a professional, empathetic, and client-focused experience during every interaction. • Enter client data and case information into the case management system with accuracy. • Prepare and send sign-up documents to prospective clients. • Follow up to ensure timely completion of required documents. • Maintain accurate and up-to-date client records. • Serve as the first point of contact for prospective clients. • Answer basic questions about the personal injury process and retainer agreements. • Support bilingual communication between clients and the legal team as needed. • Escalate complex questions or case concerns to the appropriate team members. • Review intake activity and metrics to identify opportunities for improvement. • Help improve client intake workflows and follow-up processes. • Maintain confidentiality and follow ethical standards at all times.