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Making the Workplace Safer and Smarter
Sales Support Specialist
Location
Oregon
Posted
96 days ago
Salary
0
Seniority
Mid Level
Job Description
Sales Support Specialist
HSI
At HSI, we’re committed to making workplaces and communities safer, smarter, and more compliant. We are seeking a Sales Support Specialist to support our Sales and Operations teams through a mix of recurring responsibilities and ad-hoc initiatives that help keep our commercial engine running smoothly. This role plays a key part in enabling sales efficiency, operational accuracy, and a positive customer experience. Essential Functions - Provide transactional sales support including credit card processing - Ensure accurate and timely processing of invoice requests - Enter all sales opportunities for transactional team - Schedule customers into the MSHA classroom sessions - Assist with customer chat inquiries when needed - Answer OSHA line and transfer calls - Assist with other MSHA-related efforts as requested - Provide back-up support to Tier 1 customer service as needed - Maintain an accurate and current record of all activities and account information in Salesforce - Additional administrative support of the Sales and Operations departments as assigned - Competencies - Adaptability - The ability to balance competing priorities and work in a fast-paced performance driven environment - Positive Interactions - Must have a positive and professional attitude with excellent interpersonal, verbal and written communication skills - Passion - is engaged and excited to give their best to support our customers needs - Impact - the ability to take initiative and always follow through to completion - Innovation - is detail oriented and demonstrates excellent time management skills - Attention-to-Detail - data entry accuracy is critical to the customer experience and avoiding rework
Job Requirements
- Associate of Arts degree preferred
- Minimum 2 years of experience in customer service and/or administrative duties in a professional business environment
- Experience with Salesforce and Outlook are strongly preferred
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