• Build strong relationships with clients and become a trusted extension of their team. • Partner with Growth and Creative Managers on client communications, reporting, strategy discussions and business reviews. • Maintain a deep understanding of client goals, challenges and opportunities. • Identify opportunities beyond existing activity that could improve client outcomes, including but not limited to creative, CRM, product, organic, measurement and funnel optimisation initiatives. • Help scope additional projects and services where they can drive meaningful business impact. • Ensure clients consistently receive strategic, proactive and commercially valuable support. • Lead client meetings, kick-offs and business reviews with confidence and professionalism. • Act as a central point of coordination between clients and internal teams. • Coordinate retained relationships and one-off projects from scope through delivery. • Ensure timelines, stakeholders, priorities and deliverables remain aligned. • Track actions, dependencies, risks and outcomes to keep projects moving forward. • Manage competing priorities and ensure projects are delivered to a high standard. • Lead internal teams through ambiguity and help create clarity, alignment and momentum. • Identify opportunities to improve operational efficiency, consistency and scalability across the business. • Drive adoption of new processes, frameworks and ways of working across teams. • Champion the use of AI tools and workflows to improve productivity, communication, project delivery and operational excellence. • Support the Partnerships Lead with proposal development, client research, meetings, follow-ups and opportunity management. • Help create case studies, thought leadership content, event materials and partnership communications. • Support the planning and execution of client events, dinners and community initiatives. • Assist with new business opportunities, pitches and partnership conversations where required. • Contribute to Aperture’s reputation and visibility through client success stories, strategic content and partnership initiatives.

• Lead overall Amazon account strategy for assigned client brands • Oversee account health, catalog performance, and advertising outcomes • Supervise and mentor Account Managers to ensure quality and consistency in execution • Develop and implement growth roadmaps that align with brand goals • Conduct data-driven performance reviews, identifying areas for improvement • Collaborate with PPC specialists, designers, and operations to drive unified brand success • Handle client communication, including performance updates and strategy presentations • Resolve complex issues across Seller Central and Vendor Central efficiently • Track KPIs (ACoS, TACoS, CTR, CVR) and deliver insights that guide strategic decisions

**About the Role** As an **Amazon Account Manager**, you’ll be the driving force behind your client accounts — managing daily operations, pricing updates, account health, and growth strategies. ** You’ll oversee a portfolio of **4–5 brands**, collaborating closely with PPC specialists, designers, and operations to deliver consistent results and measurable impact.

• Support the Managing Director of Partnerships and Organizing in managing and growing a coalition of national organizations. • Lead outreach and cultivation of prospective partners. • Coordinate coalition convenings, partner calls, and engagement touchpoints. • Work cross-functionally with the Organizing, Communications, and Operations teams. • Track partner engagement and activation status. • Assist with the preparation and distribution of partner-facing materials. • Other reasonable and related duties as assigned.