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Operations Insights, Tax
Location
United States
Posted
7 hours ago
Salary
0
Seniority
Senior
Job Description
Operations Insights, Tax
Stripe
• Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows • Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations • Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization • Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments • Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests • Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions
Job Requirements
- 3+ years of experience in operations analytics, business intelligence, or data analysis
- Strong SQL skills and experience working with large operational datasets
- Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar)
- Demonstrated ability to conduct investigations and identify root causes in operational data
- Clear communication skills—able to explain technical findings to non-technical audiences
- Comfort with ambiguity and ability to structure open-ended analytical problems.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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