HighLevel logo
HighLevel

The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!

Staff Product Manager – Product Information Management

Product ManagerProduct ManagerFull TimeRemoteLeadTeam 201-500Since 2018H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

1 day ago

Salary

0

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Staff Product Manager – Product Information Management

HighLevel

• Own the PIM Vision: Define and drive the end-to-end roadmap for HighLevel’s Product Information Management system — from Items, Variants, and Catalog Items to Price Lists, Units of Measure, and multi-channel price resolution logic. • Lead the Catalog Overhaul: Architect the migration from our existing catalog foundation to a robust, extensible PIM that supports the full breadth of HighLevel’s commerce use cases across product types and selling channels. • Design for Multi-Team Consumption: Define clear API contracts and data models that serve not just the Commerce team, but adjacent teams building service-based and subscription-based product experiences — ensuring every consumer can reliably depend on PIM as a platform. • Drive Cross-Functional Alignment: Lead structured collaboration with engineering, design, and partner product teams to ensure PIM capabilities meet requirements across all consuming surfaces, resolving conflicting priorities with clarity and conviction. • Shape Pricing Infrastructure: Own the strategy for multi-currency, rule-based, and channel-aware pricing — ensuring the right price resolves correctly at every point of sale across all storefronts and channels. • Champion the Merchant Experience: Translate complex catalog management requirements into intuitive workflows that allow merchants across industries — from physical goods retailers to service providers — to create, organize, and manage their offerings with ease. • Set the Platform Standard: Establish foundational patterns and best practices that make the PIM a reliable, scalable service other teams can confidently build on, including documentation, versioning, and deprecation protocols. • Influence the Broader Commerce Roadmap: Partner with peer PMs across the Commerce team to ensure PIM investments are sequenced in a way that unlocks compounding value across the platform.

Job Requirements

  • 10+ Years of PM Experience: Proven track record in product management with significant time spent in platform or infrastructure roles at high-growth SaaS or technology companies.
  • Catalog Systems Expertise: Deep familiarity with how catalog and product information systems work — including SKU management, variant modeling, pricing strategies, and multi-channel distribution.
  • Platform & API-First Thinking: Demonstrated ability to design products that serve as shared infrastructure — defining APIs and data contracts with multiple downstream consumers in mind and treating internal teams as first-class customers.
  • Data Modeling Intuition: Comfort reasoning about complex data models and understanding the downstream implications of schema decisions on product behavior, performance, and long-term extensibility.
  • Cross-Functional Influence: Ability to drive alignment across multiple product and engineering teams without direct authority, and to balance competing requirements from internal consumers using a clear, principled framework.
  • Bias for Ownership: Comfortable operating in ambiguous, high-stakes environments with the confidence to define direction and drive execution independently, without waiting for problems to be fully structured before acting.

Benefits

  • Platform-Level Impact: Opportunity to build the foundational infrastructure that powers HighLevel’s entire commerce ecosystem.
  • High Ownership Environment: Join a strong, already-assembled engineering and design team with full autonomy over vision, roadmap, and execution for a mission-critical system at the heart of our commerce strategy.
  • Scale: Influence how over a million businesses across 150+ countries create and manage their product catalogs, and build the infrastructure that powers the next phase of HighLevel’s commerce growth.

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