Recruit families for program enrollment, validate eligibility documentation, coordinate child placements, and establish nurturing relationships with clients while monitoring participation and providing necessary support to families based on their...

Title: Customer Service Specialist Location: Bengaluru, Karnataka Category: Customer Service Hybrid Job Description: Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. We are seeking a Customer Service Specialist to help us continue to provide outstanding support to our customers. You’ll focus on email-based interactions and internal support tickets helping to ensure smooth account operations, customer verification, and regulatory compliance. This role involves repetitive tasks that require high accuracy, a strong sense of responsibility, and excellent written communication skills. It’s ideal for someone who thrives in structured environments and values process consistency. This role will report to the Customer Service Manager. Who you are: - Strong organizational, problem solving and time-management skills. - Responsible and able to self-manage - Adaptable and accountable - High attention to detail and accuracy - Able to quickly learn about Greenlight’s products, services and policies What you will be doing: - Review and process customer support tickets related to account issues, payments, and disputes - Conduct account reviews, identity verification, and documentation checks - Escalate complex or fraud related cases - Log and update case details accurately in internal systems - Investigate issues using internal tools and policy guideline - Meet performance metrics like response time, resolution rate, and quality standards - Provide feedback to improve processes and tools - Effectively utilize software and internal tools to navigate customer accounts and solve issues - Continuously engage in training and other learning opportunities to expand knowledge of the company, product and role - Adhere to all company policies and procedures What you should bring: - High School Diploma or equivalent - Strong verbal and written English - Ability to work independently and stay focused during repetitive tasks - Exceptional customer service, active listening, and problem solving skills - Ability to multi-task across systems and maintain composure under pressure - Proficiency with software, ideally CRM software, and strong typing skills - Experience in customer service and financial services is preferred Shift: - 6:30 pm - 3:30 am local time (IST) - This position will require overnights and weekends. The schedule may vary depending on business needs. - Greenlight is telecommuter friendly and does not require an in-office presence throughout the week Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

• Drives sales by identifying and generating opportunities for various customers • Partners with Account Representatives within an assigned territory • Provides education on Motion Industries products through technical presentations • Fosters strong customer relationships to maintain satisfaction • Delivers effective sales presentations and ensures technical requirements are met • Assists on-site troubleshooting of customers' concerns

Title : Customer Supply Chain Support Location: Las Vegas United States Job Description: Customer Supply Chain Support 4305 W Reno Ave, Las Vegas, NV 89118 NV012 Single Customer Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm Up to 28 hours/week OVERVIEW: Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: o Responding and coordinating resources relative to customer requests o Managing inventory o Placing and fulfilling orders o Receiving and shipping inventory o Executing inventory fulfillment within the customer facility o Sourcing and quoting new and existing products o Participating in continuous improvement activities and implementing new business processes o Monetizing and reporting the value of supply chain management activities to the customer REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o 18 years of age or older, due to the nature of work o Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market o Excellent written and oral communication skills o Proficient computer skills o Demonstrate strong math aptitude, attention to detail and sense of urgency o Highly motivated, self directed and customer service oriented o Be comfortable in a sales-oriented environment o Demonstrate our core values of ambition, innovation, integrity and teamwork o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) PREFERRED POSITION QUALIFICATIONS: o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed o Possess an interest in career advancement ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. PART-TIME BENEFIT: Fastenal offers a 401(k) with an employer contribution.