Title: Senior Account Manager Location: Northville, MI Full Time Experienced Job Description: Tropolis is a technology-enabled independent insurance brokerage dedicated to insuring tomorrow together. We are a fast-growing and exciting agency that leverages data, technology, and a community-driven approach to deliver exceptional service to our clients. Position Overview We are seeking a Senior Account Manager to join our Michigan team and play a key role in managing and growing our commercial insurance book of business. This individual will be responsible for providing strategic account management, delivering exceptional client service, and ensuring seamless policy execution. The ideal candidate is a proactive, detail-oriented insurance professional with a strong background in commercial lines coverage, proficiency in Applied Epic, and a commitment to delivering an exceptional client experience. Job Title: Senior Account Manager Location: Northville, MI Employment Type: Hybrid Key Responsibilities - Serve as the primary point of contact for commercial lines clients, developing strong relationships and ensuring their insurance needs are met. - Handle the full policy lifecycle, including renewals, endorsements, audits, and cancellations. - Evaluate clients’ risk exposures and provide tailored coverage recommendations. - Collaborate with carriers to secure the most competitive coverage solutions, negotiate terms, and present proposals - Identify opportunities for upselling and cross-selling additional products to meet clients’ evolving needs. - Act as a liaison between clients and carriers, resolving claims, billing, and coverage issues in a timely manner. - Maintain accurate records, ensure adherence to company and regulatory guidelines, and document all client interactions in Applied Epic. Qualifications - 8-10 years of experience in commercial lines account management, preferably within an independent insurance agency. - Proficiency in Applied Epic is required. - Strong knowledge of commercial insurance products, coverages, and industry regulations. - Excellent communication, negotiation, and problem-solving skills. - Property & Casualty (P&C) insurance license required. Industry certifications (e.g., CIC, CPCU, CRM) are a plus. Compensation & Benefits At Tropolis, we prioritize our employees' well-being and financial security. Our comprehensive benefits package includes: - Health, dental, and vision insurance for employees and their families - Short-term and long-term disability insurance for financial protection - 401(k) with employer matching to invest in your future - Flexible time off (FTO) to take the time you need - Employee ownership through the Tropolis Purpose Plan, giving every employee a stake in our collective success Work Arrangement - Hybrid

Lead commercial data acquisition and partnerships, define and execute data strategies, manage vendor relationships, and ensure compliance with ethical data use across cross-functional teams to drive innovation and decision-making.

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets for the assigned region • Manage and grow a diverse portfolio of key accounts, ensuring consistently high levels of customer satisfaction and long-term retention • Identify and pursue new business opportunities to strategically expand our client base and market share • Collaborate with cross-functional teams including product specialists and support staff to deliver customized solutions that address customer needs • Conduct regular market analysis and competitive research to inform data-driven sales strategies and identify emerging opportunities • Evaluate the performance and proficiency of distributors to maintain optimal product line sales balance • Prepare and deliver compelling, professional presentations to prospective and existing customers • Maintain accurate, detailed records of all sales activities, account interactions, and customer information • Represent the company professionally at customer meetings, industry events, and trade shows throughout the region

Title: Endoscopy Tech - Part Time Location: Birmingham United States Job Description: Job Summary The Endoscopy Technician supports high-quality, patient-centered care by assisting with endoscopic procedures and maintaining equipment to ensure safety and compliance. Performs technical and specialized duties under the supervision of a Registered Nurse, including preparing procedure rooms, cleaning and disinfecting endoscopic equipment, and ensuring proper inventory of supplies. Plays a vital role in facilitating efficient procedures and maintaining accurate documentation. Essential Functions - Prepares procedure rooms and ensures proper setup of equipment, instruments, and supplies for each endoscopic procedure. - Assists procedural teams by anticipating the needs of the physician and supporting patient positioning during procedures. - Cleans, decontaminates, and performs high-level disinfection of endoscopic equipment according to manufacturer guidelines and facility policies. - Troubleshoots and resolves issues with endoscopes and related equipment to minimize procedural delays. - Ensures proper handling, labeling, and documentation of specimens and cultures in accordance with policy. - Monitors and maintains inventory of supplies, ensuring all items are in stock and removing expired items as needed. - Maintains accurate department records, including quality control documentation for decontamination and equipment maintenance. - Assists with scheduling, preoperative calls, and medical record organization to support procedural readiness. - Transports patients and supplies as necessary, ensuring timely and safe movement. - Performs other duties as assigned. - Maintains regular and reliable attendance. - Complies with all policies and standards. Qualifications - Completion of an accredited Endoscopy Technician or sterile processing program preferred - 0-2 years of healthcare experience required - 1-3 years of previous endoscopy experience preferred Knowledge, Skills and Abilities - Knowledge of endoscopic procedures, equipment maintenance, and disinfection protocols. - Strong understanding of aseptic techniques and infection control standards. - Ability to anticipate procedural needs and respond effectively to physician and team requirements. - Excellent organizational and multitasking skills to manage supplies, documentation, and patient transport. - Proficiency in using communication tools to address concerns and resolve issues. - Commitment to maintaining a safe and patient-centered care environment. Licenses and Certifications - BCLS - Basic Life Support Issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required - Certified Medical Assistant (CMA)-AAMA preferred or - CNA - Certified Nursing Assistant preferred or - Certified Patient Care Technician (CPCT) preferred State Specific Requirements - Indiana: SGNA course within six (6) months of employment. - New Mexico: GI certification or Certified Surgical Technologist (CST) or Certified Operating Room Surgical Technologist (CORST) preferred. - Pennsylvania: SGNA course within six (6) months of employment. - Texas: Successful completion of assigned SAMA course within 30 days of hire required. - Job Identification155606 - Job CategoryAllied Health - Degree LevelHigh School Graduate - Job SchedulePart time - Job ShiftDay - Locations 3690 Grandview Pkwy, Birmingham, AL, 35243, US