Role Description This is a remote position. Position Title: VA (Admin and Social Media) Work Set-up: Work From Home Schedule: Monday – Friday, 6:00 am – 3:00 pm PH Time Salary: Php 40,000 – Php 50,000 Have you managed business social media accounts, answered inbound calls, coordinated calendars, and supported an Australian client in an administrative role? If so, we'd like to hear from you. We’re placing a Virtual Assistant to support a dedicated Australian client on a one-to-one basis. Working fully remote from the Philippines on Australian business hours, you’ll be the first point of contact for inbound calls, manage calendars and social media, and keep the day-to-day administration running smoothly. This is a varied, fast-paced role where no two days are the same and your ability to communicate confidently, stay organised, and work independently will be valued every day. This is a stable, permanent full-time role with a dedicated Australian client and structured onboarding to set you up for success from day one. Responsibilities - Social Media Management - Plan, schedule, and publish content across Facebook, Instagram, and LinkedIn - Monitor comments, messages, and engagement — responding professionally on behalf of the business - Track basic analytics and provide simple performance summaries - Source and repurpose content aligned with the brand voice - Coordinate content calendars and campaign scheduling with the client - Inbound Calls & Appointments - Answer inbound calls professionally, representing the business with warmth and confidence - Take and relay messages accurately and in a timely manner - Reschedule, cancel, and confirm appointments by phone and follow up as required - Handle common client enquiries and escalate where necessary - Calendar Management - Manage and maintain the client’s calendar using Google Calendar or Microsoft Outlook - Schedule, confirm, and update meetings, calls, and appointments - Send reminders and coordinate across time zones, flagging conflicts proactively - General Administration - Manage email inboxes — sorting, flagging, drafting responses, and following up - Prepare documents, reports, and correspondence as directed - Perform data entry and maintain accurate records across CRM and internal systems - Conduct research tasks and compile clear, usable summaries Qualifications - Minimum 2 years of experience as a VA or admin professional supporting Australian clients - Excellent spoken and written English — clear, professional, and confident on the phone - Demonstrated experience managing social media accounts for a business — not just personal use - Strong calendar and diary management skills - Comfortable answering and managing inbound calls with a professional phone manner - Proficiency in Google Workspace — Gmail, Calendar, Docs, Sheets, Drive - Proficiency in Microsoft Office — Outlook, Word, Excel - Reliable internet connection and a quiet dedicated home workspace Preferred Qualifications - Experience with scheduling tools such as Calendly or Acuity - Experience with social media scheduling platforms — Buffer, Later, Hootsuite, or Meta Business Suite - Familiarity with CRM systems — HubSpot, Salesforce, or similar - Experience with project management tools — Asana, Trello, ClickUp, or Notion - Background in customer service or client-facing roles Benefits - Genuinely caring Leadership Team - Competitive salary package - Company-provided full set-up for desktop/laptop with a back-up internet - HMO on the first day of hire - 15 Vacation Leaves and 5 Sick Leaves - Annual Performance Reviews - Unlimited Employee Referral Incentives - Employee Loan Facilities - Social Clubs and Interest Workshops - Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance - Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays