Role Description The Card Analyst I is the initial level in the Card Services department. This position is responsible for preparing the client for Keystone implementation through: - Card product planning - Card database configuration - Card conversion data Qualifications - Three months to twelve months of similar or related experience. - A two-year college degree or completion of a specialized course of study at a business or trade school. - Completion of specialized training courses conducted by equipment vendors. - Job specific skills acquired through on-the-job training or apprenticeship program. Requirements - Responsible for gathering and analyzing development specifications and interfaces through the conversion data. - Works closely with the client and collaborates with other Card Analysts and Conversion departments. - Acts as the primary liaison between Card Services and Development. - Demonstrates initiative, collaboration, and teamwork to build an in-depth knowledge base of the KeyStone product and card conversion processes. - Requires effective written and verbal communication skills. - Follows team procedures and executes them in accordance with standards. - Works under close supervisor direction and requests assistance and oversight from senior Card Analysts when needed. - Understands and practices basic concepts of card processing networks. - Conducts card mapping, card setup, and gathers specifications with additional assistance and guidance of senior Card Analysts. - Understands and practices basic concepts of the card conversion process, including: - Network balancing - Certification testing - Card conversion exception reports - Card validation - Analyzes, understands, and captures products and services offered by the client, ensuring the core meets the client’s needs with assistance from senior Card Analysts. - Facilitates installations and tests new versions of card-related interfaces and application software. - Protects clients from errors by frequently troubleshooting and suggesting ways to improve the product. - Understands basic technical specifications for custom items. - Follows established team and division procedures. - Performs other job-related duties as assigned. - Shows passion about learning additional skills and tools on the job. Benefits - Medical, Dental, Vision, Life Insurance - 401(K) Match - Discretionary profit share - Discretionary annual bonus - Wellness Programs: Yoga and Massages - Bi-Weekly engagements (coffee tastings, trivia, etc.) - Community Involvement - Professional Development Growth Days - Vacation Days - Floating Holidays - Sick Days - Parental leave

• Apoiar os processos de prospecção, contratação e renovação de soluções e contratos de infraestrutura de redes; • Realizar a análise jurídica e comercial inicial de minutas contratuais, termos aditivos e acordos comerciais; • Utilizar a leitura dinâmica para compreender com agilidade escopos técnicos e cláusulas contratuais, identificando pontos de atenção; • Alimentar e manter atualizados os sistemas internos, planilhas de controle e bancos de dados da área; • Auxiliar na interface de comunicação entre fornecedores de telecom, clientes corporativos e os times operacionais internos; • Elaborar relatórios, apresentações operacionais e documentos de apoio utilizando as ferramentas do Pacote Office; • Apoiar na validação de faturamentos, fluxos de pagamentos e cumprimento de obrigações contratuais junto aos parceiros.

• Monitor and control managerial obligations and commitments • Plan and coordinate the execution and follow-up of management review meetings • Participate in internal meetings and briefings • Coordinate with PETROBRAS HR on actions related to personnel movements • Draft formal documents using corporate tools • Consolidate and maintain records in PETROBRAS tools and systems • Manage process and deadline controls • Plan the periodic issuance of performance bulletins • Support the management of documented procedures • Support the management of idea and improvement programs • Support annual budget planning and monitoring • Populate, consolidate, and monitor cost management systems • Participate in the preparation of work and development plans • Assist in planning, monitoring, and controlling projects' physical and financial resources • Support control and monitoring of fixed assets • Develop and provide support for Power BI dashboards • Support the preparation of documents in English • Support procurement activities for goods and services • Other ancillary activities related to the position

• System Administration: Perform day-to-day administrative tasks in IndySoft — managing user accounts, roles and permissions, and other routine configuration changes. Assist with system updates and upgrades and help keep configurations consistent across sites. • Configuration & Setup: Configure templates, lists, events, and workflows within IndySoft. Set up and maintain equipment profiles, procedures, and reporting layouts (PrintBuilder / LayoutBuilder). • Data Migration & Site Integration: Assist with extracting, transforming, and loading data when integrating new locations onto our standard IndySoft configuration, helping ensure a smooth and accurate transition. • Data Quality & Hygiene: Run queries and reports to identify and clean up duplicate, missing, or inconsistent data. Support data validation, mapping, and cleanup efforts during system changes and the onboarding of newly acquired labs. • Integrations & Data Flow: Help implement, monitor, and maintain integrations between IndySoft and our other business applications (such as NetSuite and Salesforce) using APIs and integration tools. Troubleshoot failed syncs, investigate data mismatches, and help keep records aligned across systems. • User Support & Documentation: Provide front-line support to users for IndySoft questions and issues, escalating complex problems as needed. Develop and maintain clear documentation, how-to guides, and training materials to improve adoption and proficiency. • Continuous Improvement: Identify inefficiencies in how IndySoft and connected systems are configured and used, and recommend enhancements, customizations, or automation to improve accuracy and productivity.